Ourisman Chevrolet of Bowie

Reason for Visit: Service

I recommend this dealer: No

My Review of Ourisman Chevrolet of Bowie:
This would have to be the worst service department to deal with ever. We took our 07 Tahoe in for Warranty work and it has come back to us, each time, worse then when it went in. Our truck has gone back 5 times now in the past 6 months, for things they ruined or put on defective parts. For example, they blew one of our tires and while putting a new tire on, they scratched the wheel really bad. They also put a deep scratch in the paint on one of our rear doors and proceeded to do an awful paint job. The paint had dirt in it, the gloss was peeling off and to top it off they got over spray on the passenger door. I could go on and on about everything they have done wrong or tried to pass off as acceptable work. I would not recommend this dealership for any type of service work. Purchasing our truck from them was fine. The sales people were great. Who would of thought the service department would be this awful.

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