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Ourisman Ford of Manassas

Manassas, VA

Overview
Employees
Reviews
Vehicles
4.3
409 Reviews
Proudly serving Manassas, Centreville, Fairfax, Chantilly, Woodbridge, and surrounding areas in Virginia, customers have trusted the Ourisman name for all their automotive sales and service needs. Here at Ourisman Ford of Manassas, we have put all that experience into the newest, easiest way to buy a brand-new Ford or quality pre-owned car, van, or sport utility vehicle online. We have a huge selection to choose from and an all-new, easy-to-navigate website, featuring up-to-date specials and incentives. We are the #1 Ford Dealer in the Region, #1 Ford Dealer in Virginia, and #1 Commercial Truck Center in the Nation! Try our Ourisman Express purchase for the fastest and easiest way to purchase a new or preowned vehicle!
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8820 Centreville Rd

Manassas, VA

20110

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Showing 409 reviews

November 27, 2025

Glenn Hartman in the Truck service department did a wonderful job taking care of my F250 King Ranch service. More

by Rapidmustang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glen Hartman
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Nov 27, 2025 -

Ourisman Ford of Manassas responded

Thank you for sharing your great feedback about Glenn and Ourisman Ford of Manassas! We look forward to working with you again in the future.

November 20, 2025

Emily was very professional. I had a great experience dealing with her as she went the extra mile to make sure I got taken care of. I’m looking forward to my next truck service. More

by Tropicalchu8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily from Service Dept.
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Nov 20, 2025 -

Ourisman Ford of Manassas responded

We’re delighted to hear Emily provided such excellent service! Thank you for choosing Ourisman Ford of Manassas. We look forward to assisting you with your truck's future needs.

November 13, 2025

Emily is a great sales person. She is very knowledgeable about all of the vehicles. Her warm smile and friendly approach do not make you feel pressured to purchase a car. She is ha More

by nsilvis21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emily Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caden Broertjes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2025 -

Ourisman Ford of Manassas responded

We’re glad you had such a positive experience with Emily! Thank you for choosing Ourisman Ford of Manassas and for sharing your feedback. Safe travels in your new car!

November 12, 2025

Worst experience ever! Had a deal in place to get a truck driving 3 hours to get it. Told sales person we would be there at 10:30 arrived at 10:20 with a phone call that More

by oglevee12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Elijah Conner
1.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Allen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Caden Broertjes
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2025 -

Ourisman Ford of Manassas responded

Ashley, we are sorry to hear about the frustrations you had when attempting to purchase a pre-owned truck from our dealership. We offer two methods to buy: Online remote deals and in-person. We had offered you the opportunity to move forward with a remote purchase, and you decided to decline and show up in person. Unfortunately, another customer showed up earlier in the morning on that same vehicle and was proceeding with the purchase when you showed up. Emily and Elijah did inform you of this policy when discussing the purchase with you. It has nothing to do with financing a vehicle, but the only way we can secure a pre-owned vehicle is if we process the paperwork for the deal remotely or in person. Emily did give you a call when the other customers arrived to test drive the truck, to let you know. When the other customers decided to purchase the truck while you were there, we understand that there were some expletives said to our team and directed towards those customers. That is not a situation we prefer to happen in our dealerships, and that is why we are direct and honest in explaining our policies and procedures around pre-owned vehicle purchases. In one of the text communications from the day prior, Emily sent you this message: “I cannot hide a whole F-150. We do not take deposits; however, I can keep you updated on the status of the truck.” The reply received was, “Take it to a local Walmart parking lot.” We clearly can’t do that for insurance and theft purposes. We are sorry that the purchase didn’t work out, and in pre-owned sales on vehicles in high demand, these situations can happen when multiple clients are interested in purchasing the same unique vehicle. If there is any other feedback you would like to provide, you can send it directly to me at christopher.legg@ourisman.com. Christopher Legg- Customer Relations Manager Thanks, and best of luck in your vehicle search.

Nov 12, 2025 -

oglevee12 responded

I was told if I did not do the financing thru them that it could not be held. I was never offered another way to purchase the vehicle. Yes there were expletives and rightfully so the way you treated us. My wife and I both took a day off work and drove 3 hours each way to purchase a truck and were there earlier than we said we would be. Lies lies lies and shadiness! Virginia you have many options to buy cars I would never ever buy at Ourisman

October 18, 2025

Jay at the commercial truck center provided outstanding service. Definitely recommend if you need service to look him up. He gave a fair diagnosis of the situation and recommendations. Can't go wrong More

by jobot12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Roy
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Oct 21, 2025 -

Ourisman Ford of Manassas responded

Thank you for the feedback! We are happy to hear that Jay and the team were so helpful. We appreciate your business and hope to see you again at Ourisman Ford of Manassas!

October 04, 2025

Employees at the dealership are very knowledgeable and friendly and is very convenient for the job needs More

by Theahsanfamily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zain
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Oct 06, 2025 -

Ourisman Ford of Manassas responded

Thank you for sharing your positive review of Ourisman Ford of Manassas! We’re delighted to hear our team’s expertise and friendliness made your experience a convenient one.

October 02, 2025

I have a Mustang Mach e. It’s one of the first produced so it has a few bugs. Ourisman Ford has handled them all for me. They are polite when come in and often times remember More

by mjtrombly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zain
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Oct 03, 2025 -

Ourisman Ford of Manassas responded

Thank you for sharing your fantastic experiences with our team! We are honored to receive your support and hope you continue to enjoy your Mustang Mach-E! - Ourisman Ford of Manassas

September 28, 2025

Ourisman Ford has provided multiple services to me over the years. They repair my SUV and conduct my emissions and state inspections. Bottom line, they keep my vehicle on the road! More

by Hybrid17
Recommend Dealer
Yes
Employees Worked With
Brett
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Sep 29, 2025 -

Ourisman Ford of Manassas responded

Thank you for your continued trust in us! We're glad to keep your SUV in top shape. We truly value your business, and we look forward to serving you again at Ourisman Ford of Manassas! Safe travels!

September 26, 2025

Good Service fair price, my only knock would be I had too call the dealership for a status. More

by Jetpac1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett
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Sep 26, 2025 -

Ourisman Ford of Manassas responded

We really appreciate you taking the time to leave Ourisman Ford of Manassas this awesome review, thank you!

September 24, 2025

They are very professional and friendly. They took care of the oil change and didn’t try to add any unnecessary work to it. More

by Oneoldnav
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zain Shah
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Sep 25, 2025 -

Ourisman Ford of Manassas responded

We're glad to hear you received friendly & professional service from our team here at Ourisman Ford of Manassas. Thank you for trusting us with your vehicle!

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