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Emily Allen
Emily Allen at Ourisman Ford of Manassas
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Emily Allen

Preowned Sales Consultant

Ourisman Ford of Manassas

8820 Centreville Rd
Manassas, VA 20110

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4.0
5 Reviews

Born and raised locally in VA. Love to box, have a black belt in Taekwondo. Strive to provide excellent customer service to all of Ourisman's clients.

Dealership Experience

1 yr, 11 mos

4.0

5 Reviews

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5 Reviews of Emily Allen

January 03, 2024

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Employee Rating

Emily was very helpful. However, the trade-in value of what I was trading in was much lower than expected and no negotiation on the vehicle I bought was a major downer More

by Stevew5565
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
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Jan 04, 2024

Ourisman Ford of Manassas responded

Thank you for the review, Steve. We're glad to know Emily was helpful, but are disappointed to hear that the rest of your experience did not meet expectations. Your feedback is appreciated and will certainly be taken into consideration for future improvements. If you have any additional questions or concerns you'd like to discuss, please feel free to contact me directly at your earliest convenience. Respectfully, Chris Legg - Marketing Manager - (571) 778-6088

December 29, 2023

Dealership Rating
Employee Rating

They are horrible! They wanted drivers license before we even saw the vehicle that we drove over 2 1/2 hours to see. We just wanted to look at the vehicle first to mak More

by vette4cathy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Manager

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Mar 25, 2024

Ourisman Ford of Manassas responded

I'm sorry to read about your experience. We certainly aim for a more welcoming and accommodating environment, so it's disappointing to see we've missed the mark during your visit. I'd like the opportunity to discuss this further with you if possible - please feel free to reach out at any time that suits you best. Thank you, Chris Legg - Marketing Manager - (571) 778-6088

November 17, 2023

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Employee Rating

Emily was very helpful and responsive to communications. Easy transaction, straight forward. Would visit again. More

by jda21
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Nov 20, 2023

Ourisman Ford of Manassas responded

We're glad to know Emily was able to assist you and make your transaction smooth at Ourisman Ford of Manassas. We appreciate the feedback, and look forward to seeing you again!

August 29, 2023

Dealership Rating
Employee Rating

Emily was a Great Sales Rep. The whole process was outstanding. I would highly recommend ourisman ford of Manassas from the Service Dept. To the finance personnel. More

by jonespac
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Aug 30, 2023

Ourisman Ford of Manassas responded

It's fantastic to know Emily and the rest of our team at Ourisman Ford of Manassas provided you with such a great experience. Thanks for your recommendation! Safe travels!

August 19, 2023

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Employee Rating

This has been my dealership since 2018. I love the place. Everybody there is nice and friendly. I need to upgrade my navigation, what steps to take? More

by oluochjk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elijah Conner, Caden Broertjes

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Aug 22, 2023

Ourisman Ford of Manassas responded

We're so glad to know you've been enjoying your experiences with us at Ourisman Ford of Manassas! For upgrading your navigation, our team would be more than happy to assist. Please give us a call or stop by the dealership and we'll guide you through the process.

Aug 22, 2023

oluochjk responded

Thank you for your prompt response. I will do that.

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