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Battlefield Ford - Service Center

Manassas, VA

4.6
142 Reviews
Call Service Center (703) 594-4390

142 Reviews of Battlefield Ford - Service Center

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August 30, 2024

I have bought 2 cars here and the sales and service have been great . They pick My car up and bring it back and I don't miss any work at all. More

by dmawyer1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham Khokhar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 03, 2024 -

Ourisman Ford of Manassas responded

dmawyer1979, we're delighted to hear that you've had such positive experiences with both our sales and service teams at Ourisman Ford of Manassas. Thanks for your continued trust in us!

August 27, 2024

Service writers are always very helpful, this last go round I came in for a leaking tire, and I also suspected the tires were dry rotting Brett Spencer helped me pick out a new set of tires to put on the More

by John Humphrey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Spencer
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Aug 27, 2024 -

John Humphrey responded

Service writers are always very helpful, this last go round I came in for a leaking tire, and I also suspected the tires were dry rotting Brett Spencer helped me pick out a new set of tires to put on the car and they were very helpful and getting that done

Aug 27, 2024 -

Ourisman Ford of Manassas responded

John, thank you for sharing your experience - we're so glad Brett was able to assist you with your new set of tires! Take care and please don't hesitate to reach out if our Ourisman Ford of Manassas team can be of service again in the future!

August 05, 2024

The service department at this location is absolutely amazing. The team is always thorough and knowledgeable. The turnaround time is also amazing More

by spmcgraw33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abraham Khokhar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elijah Conner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tevion Morake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julio Romano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francisco Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caden Broertjes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronald Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 05, 2024 -

Ourisman Ford of Manassas responded

Thank you for the fantastic feedback! We're delighted to hear that our service department at Ourisman Ford of Manassas met your expectations. We appreciate your support and look forward to serving you again!

July 21, 2024

Very timely completion of service recall work , staff was competent and attentive,my first time there, would recommend to others More

by Carauction54
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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Jul 23, 2024 -

Ourisman Ford of Manassas responded

Thank you for choosing Ourisman Ford of Manassas! We're glad to hear our team provided timely and attentive service. We appreciate your recommendation!

July 19, 2024

I leave my 2017 Ford explorer there for 3 days no body contact me for update yet? More

by tuanbui0288
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeannette Shalaby
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 19, 2024 -

Ourisman Ford of Manassas responded

Tuan, It’s disheartening to hear about these concerns. We want to discuss this further and see how we can assist you better. Please reach out at your convenience. Thank you, Jose Romero - Service Manager - (703) 368-3184

June 26, 2024

Was there for a recall. No upsale on anything which was nice. Would use them again. More

by robchap18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovannie
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Jun 26, 2024 -

Ourisman Ford of Manassas responded

We really appreciate you taking the time to leave Ourisman Ford of Manassas this awesome review, thank you!

May 29, 2024

Always prompt, keep ypu informed during wait times, always helpful, even if I stop in for something little. More

by dcgirldebbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
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May 29, 2024 -

Ourisman Ford of Manassas responded

We appreciate your feedback! It's great to know our team at Ourisman Ford of Manassas keeps you informed and provides helpful service, no matter the request. Thanks for choosing us!

May 06, 2024

Have had great experience at this dealer along with with the service dept always had great service More

by paulgaravaglia49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett
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May 06, 2024 -

Ourisman Ford of Manassas responded

Paul, thank you for trusting the Ourisman Ford of Manassas team with your automotive needs! We appreciate your continued support and look forward to seeing you again next time!

April 24, 2024

Brett and the service team from Ourisman did an excellent job and got our vehicle back to us the same day. More

by pushkinsghost1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett
Report | Print
Apr 24, 2024 -

Ourisman Ford of Manassas responded

We're glad to know Brett and the team were able to provide you with excellent service at Ourisman Ford of Manassas. Thanks for sharing your positive experience!

April 23, 2024

My opinion Ourisman servers is excellent. I love is my favorite dealer?Ok 👍🇺🇸 customer service the best More

by Wmontes90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tamara
Report | Print
Apr 23, 2024 -

Ourisman Ford of Manassas responded

We're delighted to be your favorite dealer and that you've found our service excellent at Ourisman Ford of Manassas. Thanks for the thumbs up, we appreciate it!

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