Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Battlefield Ford - Service Center

Manassas, VA

4.6
104 Reviews
Call Service Center (703) 594-4390

104 Reviews of Battlefield Ford - Service Center

Sort by
April 24, 2024

Brett and the service team from Ourisman did an excellent job and got our vehicle back to us the same day. More

by pushkinsghost1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett
Report | Print
Apr 24, 2024 -

Ourisman Ford of Manassas responded

We're glad to know Brett and the team were able to provide you with excellent service at Ourisman Ford of Manassas. Thanks for sharing your positive experience!

Helpful
April 23, 2024

My opinion Ourisman servers is excellent. I love is my favorite dealer?Ok 👍🇺🇸 customer service the best More

by Wmontes90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tamara
Report | Print
Apr 23, 2024 -

Ourisman Ford of Manassas responded

We're delighted to be your favorite dealer and that you've found our service excellent at Ourisman Ford of Manassas. Thanks for the thumbs up, we appreciate it!

Helpful
April 11, 2024

The service department has been convenient and friendly when getting routine service suggested by the manufacturer. More

by GoodSam
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Brett, Service Department
Report | Print
Apr 23, 2024 -

Ourisman Ford of Manassas responded

Hi GoodSam! We're glad to know that you've found our service department at Ourisman Ford of Manassas convenient and friendly. We appreciate your feedback!

Helpful
April 03, 2024

They had appointments quickly got my truck in early and was able to finish the service quickly and got me on my way in a very short period of time More

by Daveaglass44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zain Shah
Report | Print
Apr 03, 2024 -

Ourisman Ford of Manassas responded

We're glad to know that you had a swift and efficient service experience at Ourisman Ford of Manassas. We always aim for quick turnarounds so our customers can get back on the road as soon as possible. Thanks for sharing your feedback!

Helpful
March 21, 2024

They were very helpful, called me with questions prior to service starting. Only downside was we had to call them to see if it was complete near the end of the day. More

by Ricklisa818
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sales…service. “Christian” was only name I got
Report | Print
Mar 21, 2024 -

Ourisman Ford of Manassas responded

We appreciate your feedback and are glad to know our team at Ourisman Ford of Manassas was helpful. We'll work on improving communication about service completion times in the future. Thanks for bringing this to our attention!

Helpful
March 20, 2024

Chris was great, did exactly what he said he was going to. Kept me in the know about the technicians diagnosing a rattle underneath my Mustang and was very professional More

by Mustang69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Mar 20, 2024 -

Ourisman Ford of Manassas responded

We're glad to know that Chris kept you informed and provided a professional service at Ourisman Ford of Manassas. Thanks for sharing your experience, we appreciate it!

Helpful 1
February 17, 2024

Brett was very knowledgeable and helpful. I traveled farther than other Ford dealers to get to Ourisman because they know Mach e’s. More

by Kdorner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett
Report | Print
Feb 19, 2024 -

Ourisman Ford of Manassas responded

Kdorner, we're glad to know Brett was able to assist you with your Mach E needs at Ourisman Ford of Manassas. Thanks for making the extra trip!

Helpful
February 13, 2024

They picked up my car and serviced it and returned it. I was surprised by the fact that it did not take all da. I was pleased with the service. More

by Brenda
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know who picked up my car.
Report | Print
Feb 13, 2024 -

Ourisman Ford of Manassas responded

Brenda, we're glad to know you were pleased with the prompt and efficient service experience with us at Ourisman Ford of Manassas. Thank you for choosing us! We'll see you next time. Safe travels!

Helpful
February 08, 2024

Very friendly quick service all employees seem to enjoy there jobs and helping out their customers More

by flyaway320
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie smith
Report | Print
Feb 08, 2024 -

Ourisman Ford of Manassas responded

We're thrilled to hear about your positive experience with our friendly and efficient service at Ourisman Ford of Manassas!

Helpful
January 28, 2024

Great service. Brett was really nice and helpful. I will get my car serviced here again. More

by Sunflower20151
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett
Report | Print
Jan 29, 2024 -

Ourisman Ford of Manassas responded

We really appreciate you taking the time to leave Ourisman Ford of Manassas this awesome review, thank you!

Helpful
1
2
...
11