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Ourisman Lexus of Rockville
Rockville, MD
2,208 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,208 Reviews of Ourisman Lexus of Rockville
May 08, 2024
Communication between myself and the Service Department was excellent. I especially liked receiving the written estimate on my phone and then a call from Brad to discuss additional service recommendations. was excellent. I especially liked receiving the written estimate on my phone and then a call from Brad to discuss additional service recommendations. Valet service was also reliable and on time. More
by Dorothy Seder
Employees Worked With
Brad
Helpful May 04, 2024
Jin Bae showed throughout our dealings that he understood my needs and was committed to meeting them. I have recommended him to my friends. Everyone I met at the dealership was professional and pleasant. my needs and was committed to meeting them. I have recommended him to my friends. Everyone I met at the dealership was professional and pleasant. Kenny Poerstel was clear and efficient in helping me complete all the paperwork involved in the transaction. More
by decurley
Employees Worked With
Seth Hamm, Kenneth Poerstel
May 04, 2024
JUSTIN CABLE IS IS A KNOWLEDGEABLE AND ABLE COMMUNICATOR. THE ONE OR TWO QUESTIONS HE DID NOT KNOW, HE ASKED A MANAGER AND RETURNED WITH THE ANSWERS. HE IS PLEASANT, POLITE AND OF GOOD CHEER. EVEN MY SERVIC THE ONE OR TWO QUESTIONS HE DID NOT KNOW, HE ASKED A MANAGER AND RETURNED WITH THE ANSWERS. HE IS PLEASANT, POLITE AND OF GOOD CHEER. EVEN MY SERVICE DOG (PETEY), TOOK TO HIM, AND PETEY IS A GOOD JUDGE OF CHARACTER! BEING A SENIOR CITIZEN, I HOPE THIS TO BE MY RETIREMENT CAR, THE LAST CAR I MAY EVER BUY. HOWEVER, IF THECAR IS EVER STOLEN OR DESTROYED, I WOULD NOT HESITATE TO PURCHASE ANOTHER CAR FROM JUSTIN. More
by rjh11365
Employees Worked With
JUSTIN CABLE
May 03, 2024
Mike Jankowitz was excellent. He was professional and attentive to my concerns. I would recommend him to anyone needing service. He was professional and attentive to my concerns. I would recommend him to anyone needing service. More
by rave19
Employees Worked With
Mike Jankowitz
May 02, 2024
My buying experience wasn’t bad. But after sale; unprecedented problems I faced from this dealership and their way to solve my issues made me write this review. I will rank this deal But after sale; unprecedented problems I faced from this dealership and their way to solve my issues made me write this review. I will rank this dealership ZERO star, and don’t want them to contact me for further discussion. More
by Muhammad Raza
Employees Worked With
Yaw Pepra and Jesse drost
May 01, 2024
Brad was very patient and provided me with clear information and reasoning that enabled me take informed decisions. He is easy to interact with. information and reasoning that enabled me take informed decisions. He is easy to interact with. More
by janetwir
Employees Worked With
Can’t remember
April 30, 2024
Exceptional service--Always knowledgeable, professional, courteous, trustworthy and a pleasant experience every time I come. I totally recommend for service and for purchase. Ozzie is the best and very acc courteous, trustworthy and a pleasant experience every time I come. I totally recommend for service and for purchase. Ozzie is the best and very accommodating. More
by powerfulmoney
Employees Worked With
Ozzie Jones
