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Ourisman Rockville

4.3

352 Lifetime Reviews

801 Rockville Pike, Rockville, Maryland 20852
Open Now 9:00 AM - 9:00 PM Hours
Call (888) 513-6974

Top Reviewed Employees

Jimmy Alegre, Sales Consultant, Ourisman Rockville

Jimmy Alegre

Sales Consultant
4.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Earl Gunn, Sales Consultant, Ourisman Rockville

Earl Gunn

Sales Consultant
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Ray Palizkar, Sales Consultant, Ourisman Rockville

Ray Palizkar

Sales Consultant
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Juan Echeandia, Business Manager, Ourisman Rockville

Juan Echeandia

Business Manager
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.

Latest Reviews

January 10, 2017

"Definitely would recommend"

- bhong

I own a Mazda 3 and have been servicing my car here with Allen since the beginning. Service has always been prompt and a pleasure every time. I used to dread taking my car into maintenance, but Allen has made the experience a great one every time and I'm always glad to do so now.

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January 04, 2017

"They work the deal when others won't! "

- Bongobreath

Professional, courteous and did the deal when the other local VW dealership couldn't put the deal together. Low key sales people with no pressure. Great place to buy a vehicle. Ask for Earl Gunn.

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December 23, 2016

"Awful, stay away from them, they lie and steal"

- Alon Porat

Worst customer service ever, brought a 2002 beetle for horn repair. Representative named Michael said it will cost $132 for diagnostics and then he will let us know how much the actual repair would be. We asked if the diagnostic fee will go towards the actual repair and he confirmed that it will apply if we decide to fix it with them. After 2 days that the car was in the shop they mentioned it will cost over $800 to fix the horn and the $132 will NOT go towards the repair. We came, spoke to John and other agents and they tried to scam us again, paid the diagnostic fee and ran away from them. Toke it to an independent shop and they fixed everything in an hour for $199. So stay away from them, especially John and Michael , they lie , make up problems that don't exists in the car and very expensive.

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Featured Inventory

New 2016 Mazda MX-5 Miata, $29449

2016 Mazda MX-5 Miata

$29,449

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New 2016 Mazda MX-5 Miata, $28640

2016 Mazda MX-5 Miata

$28,640

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New 2016 Volkswagen CC, $25977

2016 Volkswagen CC

$25,977

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New 2017 Volkswagen Jetta, $13134

2017 Volkswagen Jetta

$13,134

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Photos & Amenities

  • After Hours Drop-Off
  • Express Service
  • Shuttle Service
  • Children's Play Room
  • Cable TV
  • Customer Lounge Area
  • Free Coffee
  • Free WiFi
  • Authorized Parts Store
  • Rental Car Service Onsite
  • Vending Machines
  • Television