"Best Repair and world class custumer service I EVER had!!!!!"
- Jose H
I had the misfortune of having a fender bender and I decided to trust VW Ourisman of Rockville with the repair of my 2015 GTI John and James from the collision center were professional, courteous, helpful and very friendly. They kept me informed via email and phone calls of the status of my repairs and the couple of times that I pop up (unannounced) James and John made me feel very welcome, answered all of my concerns and upon request they even walked me to the shop!! to see the progress of the repair!! at the end the repair was completed before the estimated time and most importantly... my GTI was just as new!! I highly recommend VW Ourisman od Rockville for your repair and car maintenance needs!!!
Ask for John and or James if you need repairs or ask for Jesus, Perdita, Gus or Alan if you need maintenance. your will have an honest, friendly and professional experience!! :0)
I am a loyal customer ... Bought my Mazda 3 in 2014 new and have done all my service calls with them Professional and Honest every step of the way.
"Quick, Easy, Good Price"
- Edward Shi
Jimmy was very helpful, he stayed professional while also being very friendly. They offered a fair price and explained all the incentives whether they applied or not.