Oxmoor Hyundai

Our fourth time buying a car at Oxmoor. Each time it gets easier and easier. Our salesman, Jon did a great job!! He knew we were on a timeline, so he got our deal done and got us out on Each time it gets easier and easier. Our salesman, Jon did a great job!! He knew we were on a timeline, so he got our deal done and got us out on time. More

Awesome customer service Jon Courtney went above and beyond for us at Oxmoor Hyundai can not recommend enough beyond for us at Oxmoor Hyundai can not recommend enough More

Staff was extremely professional and addressed my needs immediately. I will be recommending this location to my friends and family! immediately. I will be recommending this location to my friends and family! More

very helpful and answered all my questions. Process was fast and through. Could not ask for more. Process was fast and through. Could not ask for more. More

Katie Harmon, my sales consultant, and everyone I worked with throughout the process at Oxmoor Hyundai was wonderful. Katie actually made the process fun. Everyone that we dealt with at the dealership was with throughout the process at Oxmoor Hyundai was wonderful. Katie actually made the process fun. Everyone that we dealt with at the dealership was friendly and professional and I really appreciate that they listened to what I was looking for and were not high pressure or upselling. The actual sales transaction was so fast and efficient, yet I received a very thorough demonstration about the car's features as well as Bluelink. Excellent job by all. More

The staff at Oxmoor Hyundai is the best. They work to make the customer feel satisfied, from everyone in the service department to sales. I have bought 3 vehicles from them and wouldn’t go a They work to make the customer feel satisfied, from everyone in the service department to sales. I have bought 3 vehicles from them and wouldn’t go anywhere else. More

I’ve bought 3 cars from them in the last 5 years and could not be happier. I actually just decided to buy another brand and wasn’t happy with the trade-in price. I took my 1 year old car to Oxmoor and could not be happier. I actually just decided to buy another brand and wasn’t happy with the trade-in price. I took my 1 year old car to Oxmoor and they offered me a better cash deal than the net benefit of trading it in (higher than trade in value + tax savings). They are an easy group to deal with! More

Don Styles didn't waste any time. We came in with a car in mind, having done research beforehand. Don didn't try to upsell us or make us tour around to see other cars. He was concise We came in with a car in mind, having done research beforehand. Don didn't try to upsell us or make us tour around to see other cars. He was concise and very respectful of our time. The last time I bought a car, from a competitor, I spent half the day there. I was in and out of Oxmoor Hyundai in two hours, thanks to Don. The management didn't deploy a bunch of useless sales tactics. Don helped a good deal after the purchase as well. Matt Bunch was super easy to work with in the finance office as well. All in all, went in expecting the usual Car Sales sleaze and found absolutely none of it. More

We bought our N-line Sonata on March 2022. At this time we were charged $5000 more than what the car was worth due to the shortage of vehicles on the lots due to Covid. When we bought our car, At this time we were charged $5000 more than what the car was worth due to the shortage of vehicles on the lots due to Covid. When we bought our car, it was dead on the showroom floor. Salesman Justin Benton, acted as if he had NO IDEA why the battery was dead and assured us that the car would get a new battery since it had been sitting awhile. It’s our own stupidity for not following through on this and noticing the potential issues we were facing but you’d like to believe people are genuine these days right? Attached is a service invoice that was sent to us today… I requested the invoice from when they replaced the battery when I bought the car. General Manager Hana Choi, sent me an invoice from February 2022 as well… this invoice shows the SAME ISSUE that we are still dealing with on our 2022 Sonata. We are still dealing with the dealership who cannot figure out a way to fix our car. I’ve had 5 new batteries in a time span of 2 years. The Oxmoor Hyundai service center has had the car two times now and this time is going on a span of 21 days. We’ve reached out to Hyundai Consumer Affairs- only to be told that the car does not qualify as a Lemon. The only resolution I’ve gotten is an offer to a make 1 time loan payment on my car (I’ve had two car payments during this time span) and a $75 gift card to Speedway. They’ve now told me that they have a shortage of employees who are able to work on the car and that’s why it’s taking awhile to fix. When my car was towed there on Jan 3rd- I was told it was a fuse… or a rodent that chewed on wires or that I spilt something… keep in mind, I’ve had the car for 2 years. After I got the car back and was assured that it was fixed- I got the same message 2 days later. The car was taken back on Jan 29th and they still have it now with no update whatsoever. This dealership charged me $5000 more than what it was worth, DIDN'T tell me the issue they had already had with it, and now the general manager is telling me not to respond to her cell phone because it’s “personal”…How do you think I got her number? There’s nothing they can do for me apparently and they have NO CLUE how to fix this. Stay as far away from this dealership as you can. They make shady deals and do not know how to fix their own product. They also can’t get enough employees as they’ve used that as an excuse already. General Manager- Hana Choi Salesman- Justin Benton OXMOOR HYUNDAI - Spokesperson Gabrielle Robertson- Please respond to this message. Although there is literally nothing you can say for a genuine response. You aren’t sorry & there’s no resolution and just admit you don’t know how to fix your own car. Hana Choi told me that I couldn’t recoup my 5k that I overpaid because she wasn’t here and I agreed to pay that during market adjustments. Explain your business of not disclosing the prior issue the car was having before I purchased it? More

Clean, organized, a large selection with a non intrusive process. Easy to work with from start to finish. process. Easy to work with from start to finish. More