PattyMcB 5/25/2013 10:42:49 PM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Dominick BarksdaleWayne Burns Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Oxmoor Toyota: This is our 4th Toyota leased from Oxmoor Toyota. We love the quality of Toyota and find the shopping experience at Oxmoor Toyota to be easy and enjoyable. Anytime we enter the dealership we are greeted immediately, and are assisted in our car buying experience promptly. The individuals who assist you go above and beyond to get you the best deal possible, especially if you are a returning customer. They really appreciate their customers. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review
MWilliams1974 5/23/2013 5:47:24 PM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Tyrone Cottrell Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Oxmoor Toyota: I traded in my lease this morning and got a new 2013 Toyota Corolla SE! My salesperson was Tyrone Cottrell. Tyrone is so nice and absolutely hilarious! I explained how I wanted leather seats and he got me into the Corolla SE with leather seats in a color I love. This is my 3rd Toyota. I love Toyota!! Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review Response From: Oxmoor ToyotaAdded: 5/24/2013 2:00:55 PMHi MWilliams, Thank you for taking the time to let us know about your awesome vehicle exchange! Tyrone is an outstanding member of our team. At Oxmoor Toyota, we strive for excellent customer service. Be sure to check us out on Facebook and Twitter for insider specials. Enjoy your new Corolla! Sincerely,Doug Stovall, GM888-471-8170dstovall@oxmoortoyota.com
jenifag44 5/22/2013 7:45:28 PM Reason For Visit: Sales (Used) I Recommend This Dealer: Yes Employee(s) Dealt With: Cory Morris Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 4 Overall Score: 4.8 My Review Of Oxmoor Toyota: Cory was very nice from the beginning his keywords he use was we are not in any hurry. He was very kind, he didn't pressure me at all. At the time I made it to look at to Toyota , I had my mind made up. He was able to show me a vehicle that I end up loving. But most importantly he was a man of his word. When I purchased my vehicle there was still a few things that was needed. He took care of at and he did so at my convenience. So let me just say for me to take the time to this , that shows that he did a great job. Now I may have giving a four on the price but let's face it you have to complain about something lol. Go see Cory he will take care of you and you will walk away please. Man I should do a Commercial Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review Response From: Oxmoor ToyotaAdded: 5/23/2013 11:18:04 AMHi, Thanks for the awesome review. Cory is an outstanding member of our team. We are happy to hear that he did not rush you. Be sure to heck us out on Facebook and Twitter for insider specials. Enjoy your new ride! Sincerely,Doug Stovall - GMOffice: 502-214-7760dstovall@oxmoortoyota.com
Kellybannon 5/22/2013 4:23:56 PM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Keith Rice Sr. Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Oxmoor Toyota: Keith Rice was an awesome guy to work with. Very helpful, courteous and professional. Would highly recommend him to family and friends! Dealership outstanding in all ways! Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review Response From: Oxmoor ToyotaAdded: 5/23/2013 11:08:35 AMHi Kelly, Thanks for taking the time to leave an excellent review. At Oxmoor Toyota, we strive for awesome customer service. We are happy to hear that Kieth was able to help you out. Be sure to like us on Facebook and Twitter for insider specials. Thanks for your business.Sincerely,Doug Stovall - GMOffice: 502-214-7760dstovall@oxmoortoyota.com
aebaby11 5/18/2013 1:33:04 AM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Tyrone Cottrell Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 4 Overall Score: 4.8 My Review Of Oxmoor Toyota: I would have to say that this was one of the best car buying experience that I have ever had and salesman Tyrone Cottrel displayed excellent customer service. Thanks Oxmoor Toyota! Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review Response From: Oxmoor ToyotaAdded: 5/20/2013 3:02:08 PMHi, We are happy to hear that your experience at Oxmoor Toyota was the best! Tyrone is an awesome member of our team. Be sure to like us on Facebook and Twitter for insider specials. Enjoy your new ride!Sincerely,Doug Stovall, GM, 888-471-8170, dstovall@oxmoortoyota.com
shmeady 5/17/2013 3:07:13 PM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Dominick Barksdale Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Oxmoor Toyota: This by far was the best and fastest new car experience I have ever been a part of. I am a medical school student and my time is very limited as is. My father was purchasing me a new car and we were thinking either Toyotas or Jeeps (as I had previously owned a Jeep). We showed up at the dealership a little later and I thought that the trip would be wasted since my Father likes to take his time with cars. I have been along for him buying 5 brand new cars and the process usually took several days with each day being several hours......That was until we came to Oxmoor Toyota and worked with Dominick. He was incredibly professional and was instantly credible after just a few moments of talking with him. Less than 2 hours later we bought a brand new Toyota Highlander. The car, service, and working with Dominick were all a great experience and I can honestly say this was the best car buying experience I have been apart of (we have purchased 4 cars from Toyota) and this was in no small way because of the comfort, honesty, and professionalism of Dominick. I have been raving about Toyota since I got the car and I would recommend this dealership to anyone.Toyota sells great cars, and will always have great service...But employees like Dominick Barksdale make the experience painless and enjoyable. I dont know what magic Dominick has but you should hold on to this gentleman for as long as possible.. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review Response From: Oxmoor ToyotaAdded: 5/20/2013 2:59:53 PMHi Shmeady, Thanks for taking the time to leave an awesome review. At Oxmoor Toyota, customer service is our priority. We are happy to hear that Dominick was able to get you into a new Highlander without a hitch. Be sure to check us out on Facebook and Twitter for insider specials. Enjoy your new ride!Sincerely,Doug Stovall, GM, 888-471-8170, dstovall@oxmoortoyota.com
anndc 5/17/2013 9:21:55 AM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Wayne BurnsTom KidwellLarry Sepulvado Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Oxmoor Toyota: From our first visit to "just take a look at things," until we drove away in our new Camry Hybrid, my husband and I were treated with courtesy and the expertise of two very experienced salesmen. We were trading in a hybrid so our main concern was what had been changed and improved since the 2007 model. We also considered switching to a Prius and needed to make the comparison. Both salesmen made themselves completely available to us allowing us to test drive the vehicles, call for further information, and, ultimately, spend the time to make a final decision and complete the sale. Both Larry and Tom did everything they could to make this an easy, pleasant experience, including checking with us afterwards to be sure of our satisfaction. Wayne was very helpful as we completed the paperwork.This Camry XLE is the third Toyota we've purchased from Oxmoor Toyota over the years. They have all been "my" cars and I've enjoyed owning every one. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review Response From: Oxmoor ToyotaAdded: 5/20/2013 2:56:44 PMHi Ann, Thanks for taking the time to leave an excellent review. Larry and Tom are awesome members of our team. We are happy to hear that you drove away happy in your new car. Be sure to check out Oxmoor Toyota on Facebook and Twitter for insider specials. Enjoy your new Camry Hybrid!Sincerely,Doug Stovall, GM, 888-471-8170, dstovall@oxmoortoyota.com
Howierd 5/15/2013 9:23:26 PM Reason For Visit: Sales (Used) I Recommend This Dealer: Yes Employee(s) Dealt With: Dominick BarksdaleWayne Burns Customer Service: N/A Quality of Work: N/A Friendliness: N/A Overall Experience: N/A Pricing: 5 Overall Score: 5.0 My Review Of Oxmoor Toyota: The staff are motivated to do a great job with each customer. Their effort is most appreciated. I look forward to many years of servicing my Toyota Sienna at Oxymoor Scion/Toyota of Louisville, Ky. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review Response From: Oxmoor ToyotaAdded: 5/16/2013 12:53:50 PMWe love helping our customers and we are very pleased to know you enjoyed your experience with us. Thanks so much for this five-star review. We pledge to continue to offer you excellent service in the future. We appreciate your kind words. Sincerely,Doug Stovall, GM, 888-471-8170, dstovall@oxmoortoyota.com
John502 5/14/2013 11:01:24 PM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Cory Morris Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Oxmoor Toyota: On May 12, 2013 I purchased a vehicle for the first time in over 16 years. It was also my firs Toyota (Tacoma). The approach taken by Cory Morris and the rest of the Oxmoor Toyota staff was very up front, professional, friendly & complete. I would highly recommend this dealership for those seeking a new automobile.John Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review Response From: Oxmoor ToyotaAdded: 5/15/2013 11:40:37 AMJohn, we're happy to know you enjoyed working with our staff. Cory will be pleased to hear about your review. We love receiving great comments from our customers and yours truly makes our day. Thanks so much for this five-star rating!Sincerely,Doug Stovall, GM, 888-471-8170, dstovall@oxmoortoyota.com
jimmyandjoyce 5/14/2013 2:52:06 PM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Robert Jaggers Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Oxmoor Toyota: All these gentlemen were very helpful. They answered all questions even when it meant going somewhere else to get the answer. We never felt rushed or pressured. Marcus even helped me get a screwdriver so I could finish transferring the contents of my vehicle to our new one. I know this was not in his job description!! Robert explained every paper we signed in detail. I felt comfortable as I left the dealership. I would definitely send my friends to Oxmoor Toyota!! Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review Response From: Oxmoor ToyotaAdded: 5/15/2013 11:42:24 AMWe do all we can to help our customers and make sure they have an excellent visit. Thanks so much for providing this five-star rating. We are dedicated to achieving 100 percent customer satisfaction. We are happy to know you noticed and appreciated our efforts. Thanks for sharing your experience with us!Sincerely,Doug Stovall, GM, 888-471-8170, dstovall@oxmoortoyota.com