The folks at Pacific Porsche have been my go to dealership for the past 11 years. i've worked with the same sales people for this entire period and they have gone above and beyond to make me a satisfied customer. I would recommend Kam and Matthew for sales, Suzanne for Service and Carl and Matthew for any Management concerns you may have. If you are in the market for a new or used Porsche do yourself a favor and visit the excellent team at Pacific Porsche.

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Sue Campbell is the reason i would buy another Porsche! Her attention to detail and follow up as well as follow through is the best! She try's to make your experiance as pain free as possible and trys to take care of your transportation needs if needed. I have been extremely happy with her work and strongly recommend anyone considering to buy a car to think of the service side of that dealership. They are the ones that will make you happy or un happy owning that vehicle!!
Ron

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IVE PURCHASED 2 PORSCHE CARRERA'S FROM PACIFIC PORSCHE AND THE REASON WHY IS MIKE TUNNEY. BEST SALESMAN ON PLANET EARTH. FROM A TO Z THE PROCESS WAS PERFECT AND MIKE TUNNEY WAS THE REASON.

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I purchased a new 2013 Porsche Cayenne as a special order. The entire purchase experience was a pleasure and I highly recommend the dealership for its professionalism and accuracy. This was the most expensive and complicated vehicle I have ever purchased and was also one of the easiest. The Porsche option book is long and complicated, but the salesman (Richard) was most helpful and patient. He explained every option and gave good advice about what to include and not include. The sales philosophy differs from that of lesser car brands: they make sure the car you are considering is right for you, and that you equip it appropriately. The vehicle arrived exactly on time (4 months after order date) and was delivered in perfect condition at the exact time promised.

On price negotiation we converged to a price easily and they gave a reasonable discount that essentially conformed to the discounts I observed in internet searches. The purchase process was easy, no haggling or arguing about the add-ons. The finance department deserves a special thanks because they shopped around to different banks for a great finance deal, and found me a better interest rate than I expected. Even after I signed the initial purchase contract, they came back a week later with a better deal.

Based on my experience so far, I would not hesitate to purchase another Porsche from this dealership.

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I bought my first Porsche from Pacific Porsche this winter. The experience has been nothing short of complete satisfaction. Their Porsche brand specialist, Matthew Foroozandeh helped me through the process like a friend not a sales specialist. His patience was exemplary when it came to presenting available inventory, answering my questions, arranging multiple test rides, sorting out the fairly complex details of purchasing a car and making it just a few signatures at the end. That could not be worth it without ending up with an excellent car that reminds me of Pacific Porsche every time that I drive it. Pacific Porsche knows how to make first-time customers a lifetime client!

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This is the second car I have purchased new from Mina Ibrahim, and where Christine Takla handled the paper work.. The experience was perfect in every way. I highly recommend this dealership, and Mina the person to see for a car.

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Purchased a used Porsche on November 17,2012. Never received a follow-up call until asked if I had in a prior survey two weeks later. When purchasing said vehicle I noticed a small detail, a missing valve stem cap (Porsche)and asked that one be added before I left with the car. I was told the cap would be replaced but when I arrived home I saw it was not. After filling out a Porsche survey I was contacted by a woman from Pacific Porsche who stated that I did not recieve a follow up call because she had the wrong e-mail address. I then received a call from the salesman who promised to send a set of valve stem caps that day. To this day I have not received the caps. I have heard every excuse possible as to why; They were sent to the wrong address. They were sent and it shows the caps were delivered, etc.etc. I was advised the caps were shipped via FED-EX.
I e-mailed the salseman one last time around 12/06 requesting the tracking # for the caps and with a question regarding the fuel guage in the Porsche I purchased. His reply was that he would get the info to me the next day. As of today I have had no reply.
I know the caps are a minor issue monetarily but its the point of being strung along over two months and still having no answer. Yesterday I received a letter from Pacific Porsche in regards to having my car serviced there when needed. Rest assured that you will never see me at your dealership in the future as I have no trust or faith in it.

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I have leased four different Porsche Boxsters over the past 11 years -- all of them from Pacific. Pacific Porsche is by far the best dealership I've ever dealt with, and that's why I've stayed a loyal customer for over a decade. The sales team had always worked hard to 1) find me what I want at a price I can afford and 2) follow-up to make sure all is well. The service team is simply outstanding -- friendly, fast, and very capable. Bringing your car in for even minor or routine service is a pleasure. While I believe the quality of Porsche cars has dramatically gone down in recent years, if you're determined to get a Porsche, I would recommend Pacific Porsche as the dealer to do business with. At least you won't regret the people behind the car. And they'll do everything they can to make you happy.

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My sales guy was Mina. Before the transaction was complete, he was friendly but was never able to track my custom order car. He talked alot about how customer service is very important for him, blah blah blah, and promised alot on the providing the Porsche gifts. After the car was delivered, he had hard time backing up/ and following up. Not good way to get repeating business.

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After much research, I ended up buying a Certified Pre-owned, 2009 997 C2S from Mina. He's patient, professional, answered all my questions & addressed all of my concerns. I also met Carl, their General Sales Manager, who is also a super nice guy. I highly recommend Mina Ibrahim & Pacific Porsche.

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