My Review Of Palisades Audi:
Let me preface this review by saying Roger Camlin is a nice guy who seems to care about his customers, however, my experience as a whole really sucked.
I inquired about a Q7 as I am starting to look around for a new car. Roger called me promptly and followed up with an email. He was pleasant and personable. Qualities that are diminishing these days.
When I drove up to Nyack, I was not acknowledged by the girl at the front desk. OK, no big deal. On my second trip up (today), I was again not greeted by another girl, instead, she shot me a look as if I had an arm growing out of my forehead. OK, I'm getting a feeling these people aren't too terribly friendly. Whatever; I'll live.
As Roger and I got down to price, we discussed my trade. Roger told me his manager had to appraise the vehicle, which was fine by me. When I turned around, I saw four guys standing around the vehicle. You should have seen this crew. It was like a Mens Wearhouse sales convention. Safety in numbers, I guess. Anyway, these guys put their collective head together to come up with some asinine price for my car. I was a little perplexed by this, so I asked Roger to give it one more shot with the sales manager.
Roger comes back and said his manager said "I'm looking at the wrong car." That was by far the best line I've heard in a long time. I guess the sales manager is looking at the wrong numbers because I still have my money and they still have a Q7.
On my way home, I stopped into Meadowlands Audi for kicks and was offered nearly $5,000 more for my trade. That's a HUGE difference.
This was a big waste of time. The desolate showroom on a beautiful Saturday afternoon should have been a dead giveaway.
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