We were looking elsewhere at cars and stopped in at Palisades Audi. Within a very few minutes, Rafael approached us, and was genuinely interested in what we were looking for, offered us fresh water on a hot day, and a chance to view various cars, and very quickly got us a car to try out. We already owned another Audi - so not super surprised by the car quality, but really felt the service was exceptional. Rafael walked us through their inventory, arranged to bring a car that met our needs to the lot within an hour, and handled the leasing process seamlessly. Just a terrific and comparatively painless experience. Did not feel hard pressured at all. He stayed even after the showroom was closed - to show me how to work various features of the car. And then - he called us the next day to be sure all was well! Love that service.
I Recommend This Dealer:
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