Palisades Mazda - Service Center

1st Service 3/21/15 Brought my recently purchased vehicle in for my complimentary first service. Since the first service was free, I figured i would be here for a while. Brought my recently purchased vehicle in for my complimentary first service. Since the first service was free, I figured i would be here for a while. To my pleasant surprise not only did they get me out in a timely fashion but they had breakfast and coffee available. The guys were friendly courteous and took care of me. More

Great every time!!! I purchased my Mazda CX9 there at 2011 and services it there since. The staff is very professional, always welcoming, with a smile and great service I purchased my Mazda CX9 there at 2011 and services it there since. The staff is very professional, always welcoming, with a smile and great service! More

Friendly and honest! I had problems at two other Mazda dealers, one where I purchased my used 2010 Mazda3 (Garden City Mazda) and the other where I had service performed ( I had problems at two other Mazda dealers, one where I purchased my used 2010 Mazda3 (Garden City Mazda) and the other where I had service performed (Ramsey Mazda), where they misdiagnosed a hydraulic motor mount leak for a power steering leak. Service staff, particularly Sam at Palisades Mazda could not have been nicer and more pleasant to work with! They confirmed the real problem, and fixed it in no time, saving me hundreds of dollars in money which would have gone down the drain. It's a bit of a drive for me, but I will most certainly go back to Palisades for future car repairs! More

excellent service It was my first service since I bought my mazda, they did excellent job calling me prior to any work being done, and allowing me to use coupons when I It was my first service since I bought my mazda, they did excellent job calling me prior to any work being done, and allowing me to use coupons when I was paying for service. top class service and staff. Will definitely bring my car back More

Overpriced and left feeling taken advantage of. You know when you go into one of those places and you just get the feeling you're gonna get nickel and dimed? Th and left feeling taken advantage of. You know when you go into one of those places and you just get the feeling you're gonna get nickel and dimed? That's what this place feels like. Three months ago when I came in for service my battery was rated at 100%. Now it's at 40. I also all of a sudden needed a new air filter and cabin filter and brake pads and tires and and and....Didn't come out feeling like I had been treated like a respected customer. I really felt like I had been taken advantage of. I'm going to look for someplace else. More

Routine car maintanence Everything about getting my schedule car in for service went went well, it wasn't till after the problems occurred. The work to be done was an oil ser Everything about getting my schedule car in for service went went well, it wasn't till after the problems occurred. The work to be done was an oil service, inspection, and new tires. I had to do a late pickup so I told them to mail by receipt and charge my card. They charged me card but I never got a receipt and I also was missing tire valve stem covers (the inspection was also never done). I placed many calls/emails to the service department (manager also) but never got any help regarding this. It is really quite shocking that they won't give me a receipt for my visit and also replace the valve stem covers that they took off and never put back on. Its been over two months with no call back. I would avoid this place if possible. More

RIDICULOUS period. This place is just ridiculous. Service mamager doesn't know what he's doing. The other employee, Robin said the car will be fixed under warranty. Late This place is just ridiculous. Service mamager doesn't know what he's doing. The other employee, Robin said the car will be fixed under warranty. Later they call me that they can't fix the car with the warranty. And it has been a month since my car got sent to the service shop. I STILL HAVENT GOT MY CAR BACK. everytime I call them if my car is ready to get picked up, they said yesterday everytime I called them. They just don't know what they're doing. Just plain dumb. More

Unprofessional Palisades Mazda had my vehicle for 3 full days plus a couple hours of another day for what was supposed to be a 2 hour job. They were totally unprofe Palisades Mazda had my vehicle for 3 full days plus a couple hours of another day for what was supposed to be a 2 hour job. They were totally unprofessional, unorganized and incompetent . When I eventually got the car back, the same issue remained and additional issues surfaced. I am bringing the car to another dealer to fix the original issue and for the new issue they caused. More

Great Service I've been coming to Palisades Mazda service for almost two years (mostly for oil changes), and every single time, their service is great - for example I've been coming to Palisades Mazda service for almost two years (mostly for oil changes), and every single time, their service is great - for example they wash my car free of charge - and they are very friendly and helpful. More

Excellent Service at Palisades Mazda I had an excellent experience having my mazda serviced at Palisades Mazda. They were courteous, knowledgable, and sincerely wanted to help me in ever I had an excellent experience having my mazda serviced at Palisades Mazda. They were courteous, knowledgable, and sincerely wanted to help me in every way. I was concerned because I am giving this car to my daughter and my two year old twin grandchildren. I wanted everything checked out for safety. They did that and more. Everything was explained to me in a respectful and clear way. In addition, they made me feel like family. Sincerely, Dr. Emily Ramos More