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Palisades Mazda - Service Center

Nyack, NY

4.4
146 Reviews

146 Reviews of Palisades Mazda - Service Center

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July 24, 2012

It is very easy to make an appt. The service waiting area is comfortable. Everyone that I have ever dealt with in the past 3 years was quite friendly. More

by aagosta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
jeff
Sep 18, 2012 -

Palisades Mazda responded

Thank you for taking the time to write your positive review. I’m happy to hear making an appointment was “very easy” and you were comfortable in the waiting area. Our team strives each and every day to provide a friendly service for our valued customers. Thank you for choosing Palisades Mazda, we look forward to working with you again. Regards, Jason Tuminaro – Service Manager

July 20, 2012

The service professionals and sales professionals are very helpful and knowledgeable. I was able to change my appointment to the same day and it worked out well. More

by jlk8514
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unsure
Sep 18, 2012 -

Palisades Mazda responded

Thank you for taking the time to submit your positive review. I am glad to hear that both our service and sales teams were very helpful and knowledgeable. Customer service is our top priority here at Palisades Mazda and we are proud to see your feedback. We look forward to seeing you in the future. Regards, Jason Tuminaro – Service Manager

July 14, 2012

They were very nice. They made sure I got out on time to pick up my kids. They made aware of the coupons available and about my next service. They followed up More

by Jbsearay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff
Jan 08, 2013 -

Palisades Mazda responded

Thank you for your review. We strive each and every day to provide all our valued customers with exceptional service. Thank you for choosing Palisades Mazda, we hope to see you again soon. Regards, Jason Tuminaro - Service Manager

July 10, 2012

Very accommodating team! I needed to have a scheduled service performed but only had a limited window of time in order to get the service completed. Jeff and the service team were able to accommodate me More

by shobizz
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff
Jan 08, 2013 -

Palisades Mazda responded

Thank you for commenting on your latest experience with our service department. Our team works diligently each and every day to provide superior service in a timely manner, and to ensure all our customers have worry free service appointments. We appreciate your business and look forward to working with you again. Regards, Jason Tuminaro - Service Manager

June 20, 2012

Got immediate attention to my concer, corrected quickly and efficiently. Always frienldy and gets my concern taken care of immediatley. This is the type of service you should get. Treated very fairly. A More

by magmarmic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sal / Jason
Dec 03, 2012 -

Palisades Mazda responded

Thank you for your review. I am happy to hear you were pleased with our service department. Our goal each and every day is to provide superior service to all our valued customers. We appreciate your business and hope to see you again soon. Regards, Jason Tuminaro - Service Manager

June 17, 2012

I brought my 2011 Mazda3 into palisades mazda after having some problems with the passenger side air bag. I left the car there with Jeff and Jason from the service department for a few days while a rep More

by denisherlihy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff
Jun 21, 2012 -

Palisades Mazda responded

Thank you for taking the time to comment on your last service experience at Palisades Mazda. I'm Happy to know that you were satisfied with how your airbag problem was handled and that you incurred no charges for that repair. Again, we appreciate your recommendation and thank you for choosing Palisades Mazda. Sincerely, Jason Tuminaro, Service Manager

June 14, 2012

I brought my car in for its 20,000 service, and waited very briefly to be helped. The agent explained what would be done, how much it would cost, and how long it would take up front, then asked if there w More

by monica67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
not sure
Dec 03, 2012 -

Palisades Mazda responded

Thank you for taking the time to submit your review. Our top priority is our customer service, so it is always rewarding to hear about your latest experience with our dealership. Our team always tries to make the service process as pleasant and comfortable as possible. Thank you for choosing Palisades Mazda. Regards, Jason Tuminaro - Service Manager

May 31, 2012

The process of bringing my car in and later picking it up was very fast and hassle-free, thanks to the efficient nature of the staff. Everyone I dealt with was extremely personable and conversational; I did More

by Lennon6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sal and woman at the service desk
Dec 03, 2012 -

Palisades Mazda responded

Thank you for your review. I am glad to hear to you had an overall positive review with our dealership. Our team is always excited to go the extra mile for our customers and answer any questions or concerns our valued and loyal customers may have with their vehicles. We appreciate your business. Regards, Jason Tuminaro - Service Manager

May 17, 2012

I've been very pleased with both the sales and service at Palisades Mazda. There are Mazda dealers closer to my home and work locations, but I'm very glad I picked these guys -- no issues, friendly service, More

by parkrode360
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Kinder, Joe, others
May 30, 2012 -

Palisades Mazda responded

Thank you for letting us know you were happy with your overall service and sales experience at Palisades Mazda. We strive to provide our valued customers with excellent customer service and quality work at competitive prices. It’s great to hear we’ve met your expectations. Thanks again for your comments, and as always, we appreciate your business. Sincerely, Jason Tuminaro Service Manager

May 05, 2012

Very good Service, always helpful , ontime, polite, area is clean, they answered all my questions, This is my second visit and I'm actually looking to buy another Mazda. More

by pdunnigan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Tuminaro
Dec 03, 2012 -

Palisades Mazda responded

Thank you for taking the time to write your review. We are very pleased to hear you found our dealership helpful and knowledgeable. We take great pride in our work and always try our best to provide superior service to all our customers and make the service process a pleasant one. It has been a pleasure doing business with you. Regards, Jason Tuminaro - Service Manager

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