Palisades Mazda - Service Center

Excellent courteous customer service every time I go I especially appreciate the videos of the technicians working on the car. It enhances customer satisfaction and trust. The customer service agent, Vin especially appreciate the videos of the technicians working on the car. It enhances customer satisfaction and trust. The customer service agent, Vincent Ferretti wrote up the service ticket with my requests and explained that a recommended service should be performed but was not insistent or pushy. He kept me up to date on the progress and actually escorted me to my car when the work was done.. That was a pleasant unexpected first time experience at a dealership More

The oil change took a while but the wait honestly wasn’t that bad. It was also nice that the first time was for free. that bad. It was also nice that the first time was for free. More

My experience was only praise for the exceptional way they took of my emergency with my 2021 Mazda that would not start .Specialthanks to Roxanne as well.Mrs Phyllis Schoenbart… they took of my emergency with my 2021 Mazda that would not start .Specialthanks to Roxanne as well.Mrs Phyllis Schoenbart… More

Friendly, helpful efficient staff. Comfortable waiting area. Work on my car is done very efficiently. Comfortable waiting area. Work on my car is done very efficiently. More

My experience with palisades mazda was very good! Krystal was beyond helpful, polite and called in a timely manner when the car was finished Krystal was beyond helpful, polite and called in a timely manner when the car was finished More

Great service and quick too! Was able to get everything done before work. Jhan was extremely helpful and great to work with! Was able to get everything done before work. Jhan was extremely helpful and great to work with! More

The lady that took care of me was very nice & helpful, I did not wait long for my service. did not wait long for my service. More

Purchased 2024 CX5 in Sept. 2023. All wonderful and positive things from sales through service! Recently took vehicle in for oil filter/tire rotation. Service advisor Jeffries a 2023. All wonderful and positive things from sales through service! Recently took vehicle in for oil filter/tire rotation. Service advisor Jeffries and technician Malitai were professional and courteous! Definitely, give this dealership 5 stars and strong consideration!!! More

Excellent service with detailed explanation on what they will do. Great timing as well which is appreciated. will do. Great timing as well which is appreciated. More

Vincent was professional and friendly. Hee immediately understood my needs and got me in and out.ii was in for oil change and mentioned my fob needed a new battery and he replaced battery Hee immediately understood my needs and got me in and out.ii was in for oil change and mentioned my fob needed a new battery and he replaced battery for me.i appreciate it when somebody goes out of their way to help.ramsey Mazda is closer to me by far but it's because of people like Vincent that I come to Nyack. More