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Palm Chevrolet
Ocala, FL
1,145 Reviews
Palm Chevrolet in Ocala, FL, also serving Gainesville, FL and Belleview, FL is proud to be an automotive leader in our area. Since opening our doors, Palm Chevrolet has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new Chevrolet or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Palm Chevrolet will get you into the car or truck you choose with professionalism and attention to your needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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Showing 1,145 reviews
June 15, 2024
The first person I dealt with in-service was Brian he seemed like he did not care about the problem that I was describing to him that was happening to my vehicle. Franchesca is always attentive and helpf seemed like he did not care about the problem that I was describing to him that was happening to my vehicle. Franchesca is always attentive and helpful to make a long story short. My car was making weird noises I came in for an oil change was told by brian that they didn’t have time to check out the other problem unless I left my vehicle. Franchesca assured me that the noise would be checked out. I got an oil change tire rotation, and after I left the dealership my vehicle was making very loud noises and started smoking after a few miles down the road I pulled over called the dealership. Franchesca was very helpful. My vehicle had to be towed back and I was charged an outrageous amount of money even though I had a warranty that was supposed to cover, the problem the warranty company did pay for what I believed to be a reasonable amount, but the dealership was charging me. Outrageous prices when I looked up the average cost of the repair was nowhere near the price that I was being charged. I feel like the dealership was taking the warranty money and charging me way more than the usual price. My hands were tied. There was no way for me to get my truck back unless I paid the money. I feel like there is something shady happening at this dealership. More
by D F
Verified Customer
Helpful June 14, 2024
Excellent! Service Department was efficient and very friendly. Bobbi Sue was great. Dealership very clean and welcoming. The lobby was very clean. Service Department was efficient and very friendly. Bobbi Sue was great. Dealership very clean and welcoming. The lobby was very clean. More
by SARAHSCHIFER
Employees Worked With
Bobbi Sue Murphy
June 14, 2024
Very good, no pressure to buy anything, Good trade in value. Took time to show and explain the vehicles I was interested in. Overall a great experience. value. Took time to show and explain the vehicles I was interested in. Overall a great experience. More
by jgfb1
June 14, 2024
Scott took great care of my car. I was in and out in no time! I was in and out in no time! More
by YELINAGRAVERAN
June 13, 2024
We, again, are very disappointed in the service we received the other day. We had a 2 PM appointment for an oil change and we didn’t leave till after 4 PM. The staff at the customer service area were received the other day. We had a 2 PM appointment for an oil change and we didn’t leave till after 4 PM. The staff at the customer service area were unfriendly, the service department left our vehicle smelling like oil and the steering wheel was oily. We don’t appreciate, as customers, the lack of respect that was given to our vehicle and to us as well. He will not be returning to palm Chevrolet for service or a purchase of a new vehicle. The overall experience was substandard, things seemed very unorganized. More
by Victory2009vision
Employees Worked With
Bobby Sue Murphy-Advisor, tech #1156
June 13, 2024
The sales person was attentive, understood my needs. The ease in which the deal was handled and completed was incredible. Jared was a joy to deal with. The ease in which the deal was handled and completed was incredible. Jared was a joy to deal with. More
by mvrv66
Employees Worked With
June 13, 2024
The process of buying my new car was fast, straight forward, and free of all the hassles that you fear walking into a car dealership. Chris, my salesman was funny, personable, and didn’t try to oversel forward, and free of all the hassles that you fear walking into a car dealership. Chris, my salesman was funny, personable, and didn’t try to oversell or obfuscate. It was a wonderful experience. More
by DLJacobson
Employees Worked With
June 13, 2024
Great experience. Not pushy, no pressure to make a deal, straight forward with all details Not pushy, no pressure to make a deal, straight forward with all details More
by lulubleer
Employees Worked With
June 13, 2024
Everyone went the extra mile to help us] a special thanks to Gus and Angel and Jon to Gus and Angel and Jon More
by ldtmjt
