Palm Chevrolet

Terrible service Very disrespectful, makes fun of customers, I had to call the service manager who was kind and asked Isaac to stop talking to me like that but is inc Very disrespectful, makes fun of customers, I had to call the service manager who was kind and asked Isaac to stop talking to me like that but is incredible that the company allow that. More

Great service I love how Mr. Isaac was very professional and provided amazing customer service, he answered all my questions and was such a gentleman. I definitely I love how Mr. Isaac was very professional and provided amazing customer service, he answered all my questions and was such a gentleman. I definitely recommend for anyone shopping for a new car to go see him, he is a good service man. More

Johnathan was great to deal with Purchased a new Colorado today and Johnathan was great to deal with from start to finish. Overall good buying experience, recommended salesman and dea Purchased a new Colorado today and Johnathan was great to deal with from start to finish. Overall good buying experience, recommended salesman and dealership. Thank you More

Nothing fancy Jonathan(salesman) was great but the managers behind the scenes need a little help with knowing how to make the deal work and not just saying no to Jonathan(salesman) was great but the managers behind the scenes need a little help with knowing how to make the deal work and not just saying no to everything More

Outstanding Service and a Great Price! We have a beautiful new 2017 Chevrolet Equinox thanks to the folks at Palm Chevrolet. Jonathan Rodriguez did a terrific job answering all our (many) q We have a beautiful new 2017 Chevrolet Equinox thanks to the folks at Palm Chevrolet. Jonathan Rodriguez did a terrific job answering all our (many) questions and, together with J.D. Piatek and the sales manager, they got us a great lease deal. We got a very fair price for our trade-in (2015 Ram 3500 DRW) and were happy all around. The whole atmosphere in the dealership was calm and relaxed with no sales pressure at all. Everyone we worked with just tried to help us make the right choices for us. It was the total opposite from what we experienced at the Honda of Ocala dealer. Originally, we wanted to buy a CRV or Accord but after the high pressure and rude treatment we got at the Honda dealer, we were so happy to bring our business to the folks at Palm Chevrolet. Thanks guys!!! More

lure you in w/ low prices and then slap you absurd prices these guys are liars. they lure you in with reasonable prices, and then slap you with a ridiculous price. I needed injector recalibration on my 2007 s these guys are liars. they lure you in with reasonable prices, and then slap you with a ridiculous price. I needed injector recalibration on my 2007 silverado 3500 classic truck with the lbz motor after i replaced my injectors and i needed a turbo relearn procedure done as well. the first service guy complete ignored me and never returned my call. the next guy who i have delt with twice- first quoted me $267. then he said that if i had all of the injector codes written down and only needed to input the numbers into my ecm then it was only 1 hour shop charge plus tax for a total of $142 and change. so i asked him to get me an exact quote and then came back to tell me $399.87 with "supply fees"... what supply fees? are your master scanners now disposable? then he tells me that its a fee that needs to be added. this is my 3rd bad experience with this dealership... my first 2 experiences were back to back with getting the same truck aligned- a whole other story that i wont write about.... If anyone needs diesel services, take your truck to the competition. More

Always a great experience Jonathan Rodriguez is a pleasure to deal with. He did everything he could to satisfy our needs. JD Piatek works as quickly as possible to complete t Jonathan Rodriguez is a pleasure to deal with. He did everything he could to satisfy our needs. JD Piatek works as quickly as possible to complete the lengthy paperwork. He is also a pleasure to work with. More

Quick, Fair, as Painless as Buying a Truck Can be Jonathan was great! He was very low pressure throughout the whole process and I felt he actually got me as good a deal as possible. JD took plenty o Jonathan was great! He was very low pressure throughout the whole process and I felt he actually got me as good a deal as possible. JD took plenty of time to explain every financing option available, even ways of reducing my interest a couple months down the road. All of this took them 45 minutes past closing time on a Sunday. Overall I had a really good experience! More

Terrible Customer Service This place was unprofessional and did not take care of their customers. i am beyond disappointed and do not recommend anyone going here. I had my c This place was unprofessional and did not take care of their customers. i am beyond disappointed and do not recommend anyone going here. I had my car taken to the dealership because i was unable to drive it. While my car was waiting to be seen i asked if i could have a loaner if it needed to be there overnight. I was told the owner does not allow this because "one person ruined it for everyone" Once i found out my car needed many repairs and wouldn;t be one until the following afternoon i had called the manager to ask if i was able to get a loaner. i told him i used to go to Wildwood and they gave me a loaner every time i came in. He said they do offer a shuttle to and from the dealership in a 10 mile radius and they would see what they could do. i then get a call a couple hours later from the man helping me with my service and he lists everything i "needed" done and tells me if i get everything done, i can get a loaner. Some of the things i needed was a tune up, oil change (i just had one done there a month ago) and a new wiper. After a ridiculous total i told them no i would not get all of that done plus the repairs needed. Once my car was done i asked for the shuttle. i was told the shuttle driver left at 2:00, it was 2:15. i told the service man that the manager told me i would get this. finally after an hour and a half of him :asking his manager" he picked me up. I will never be back here. i could not believe how unprofessional it was. I will be driving from Ocala to Wildwood for any work on my car even an oil change. More

Overall experience was refreshing! I am extremely pleased with my 2013 Hyundai Elantra LTD and my purchase experience with Palm Chevrolet of Ocala. Kudos to Jonathan Rodriguez, Sales P I am extremely pleased with my 2013 Hyundai Elantra LTD and my purchase experience with Palm Chevrolet of Ocala. Kudos to Jonathan Rodriguez, Sales Professional, JD Piatek, Finance Manager and Jeff Thyng, General Sales Manager; I could not ask for better treatment, assistance, and guidance through this entire experience. Each of them were personable, very knowledgeable and professional, and worked to make this experience very comfortable and productive. I am very grateful!! More