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313 Reviews of Palm Chevrolet - Service Center
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June 16, 2024
requist for service took six phone calls in 1 1/2 hours to make an appointment. the computer system is a joke!!!. Thanks to Franches I wood not had service. to make an appointment. the computer system is a joke!!!. Thanks to Franches I wood not had service. More
by CARLW161
Verified CustomerEmployees Worked With
Helpful June 16, 2024
Scott Kelly sets the bar really high for customer service. Always takes good care of me and my vehicles. service. Always takes good care of me and my vehicles. More
by ISAIASJASONSANABRIA
Employees Worked With
June 15, 2024
The first person I dealt with in-service was Brian he seemed like he did not care about the problem that I was describing to him that was happening to my vehicle. Franchesca is always attentive and helpf seemed like he did not care about the problem that I was describing to him that was happening to my vehicle. Franchesca is always attentive and helpful to make a long story short. My car was making weird noises I came in for an oil change was told by brian that they didn’t have time to check out the other problem unless I left my vehicle. Franchesca assured me that the noise would be checked out. I got an oil change tire rotation, and after I left the dealership my vehicle was making very loud noises and started smoking after a few miles down the road I pulled over called the dealership. Franchesca was very helpful. My vehicle had to be towed back and I was charged an outrageous amount of money even though I had a warranty that was supposed to cover, the problem the warranty company did pay for what I believed to be a reasonable amount, but the dealership was charging me. Outrageous prices when I looked up the average cost of the repair was nowhere near the price that I was being charged. I feel like the dealership was taking the warranty money and charging me way more than the usual price. My hands were tied. There was no way for me to get my truck back unless I paid the money. I feel like there is something shady happening at this dealership. More
by D F
June 14, 2024
Excellent! Service Department was efficient and very friendly. Bobbi Sue was great. Dealership very clean and welcoming. The lobby was very clean. Service Department was efficient and very friendly. Bobbi Sue was great. Dealership very clean and welcoming. The lobby was very clean. More
by SARAHSCHIFER
Employees Worked With
Bobbi Sue Murphy
June 14, 2024
Scott took great care of my car. I was in and out in no time! I was in and out in no time! More
by YELINAGRAVERAN
June 13, 2024
We, again, are very disappointed in the service we received the other day. We had a 2 PM appointment for an oil change and we didn’t leave till after 4 PM. The staff at the customer service area were received the other day. We had a 2 PM appointment for an oil change and we didn’t leave till after 4 PM. The staff at the customer service area were unfriendly, the service department left our vehicle smelling like oil and the steering wheel was oily. We don’t appreciate, as customers, the lack of respect that was given to our vehicle and to us as well. He will not be returning to palm Chevrolet for service or a purchase of a new vehicle. The overall experience was substandard, things seemed very unorganized. More
by Victory2009vision
Employees Worked With
Bobby Sue Murphy-Advisor, tech #1156
June 11, 2024
To put a new tire have to travel from Floral Coty to dealer 3 times.....io was rodiculus dealer 3 times.....io was rodiculus More
by ittakunhardt
Employees Worked With
June 10, 2024
The service was on time and completed properly. Job well done and I will spread the word. Job well done and I will spread the word. More
by shamballs
Employees Worked With
