Palm Springs Motors Ford

Two years ago, I bought a Ford Maverick from Palm Springs Motors. Within the first six months, the axle had to be replaced twice. I considered pursuing a lemon law claim, but before I could, someone hit the Motors. Within the first six months, the axle had to be replaced twice. I considered pursuing a lemon law claim, but before I could, someone hit the truck. I didn’t have the money to repair it or continue with the legal process, so I was stuck with the vehicle. I tried repeatedly to work things out with the dealership and to get out of the loan, but I couldn’t. From my perspective, once the sale was complete, I felt ignored and my concerns weren’t taken seriously. I currently have a truck that’s worth around $16,000, but I still owe about $25,000 on it. I feel like I was sold a deal that put me in a very difficult financial position. I specifically said I didn’t want to be upside down on the loan, but that’s exactly where I ended up. To the dealership’s credit, the manager, Mike, met with me, and the salesperson, Roy, apologized to me for how he handled the sale and the contract was adjusted somewhat. Even so, the overall experience left me feeling disappointed and taken advantage of. I’m a 64-year-old woman, and this has been one of the worst vehicle-buying experiences I’ve ever had. Based on my experience alone, I would encourage anyone considering Palm Springs Motors to do their homework, compare dealerships, carefully review every document before signing, and think twice before making a purchase there. More

I had a very pleasant experience with the whole team when purchasing my 2026 Ford Bronco Sport. Clarence and Jose were extremely helpful and listened to what I needed and found the perfect vehicle for me. purchasing my 2026 Ford Bronco Sport. Clarence and Jose were extremely helpful and listened to what I needed and found the perfect vehicle for me. I would recommend this dealership highly..... More

Pretty Great experience. Dealer was willing to negotiate to make a deal. Give and take; but fairly low stress. Overall very pleased with the experience and would recommend to Dealer was willing to negotiate to make a deal. Give and take; but fairly low stress. Overall very pleased with the experience and would recommend to family and friends. Would consider for next purchase. More

Raul Avila made sure I was taken care of every step of the way. He was thorough when walking me through all of the features of my new car. Julian Melecio was equally thorough and helpful when explaining m the way. He was thorough when walking me through all of the features of my new car. Julian Melecio was equally thorough and helpful when explaining my loan terms and maintenance package. More

Very professional, lots of selections of vehicle I was interested in. Salesman, Ray Salazar was awesome. interested in. Salesman, Ray Salazar was awesome. More

The dealership was nice and clean. The staff were very well educated and professional. I had all my questions answered and was treated with respect. Salesman Eric Tapia was great to The staff were very well educated and professional. I had all my questions answered and was treated with respect. Salesman Eric Tapia was great to work with as well. More

Juan was terrific in helping me get a short-notice appointment. Being out-of-town, it was a very pleasant help to get my Lincoln serviced. Thanks! appointment. Being out-of-town, it was a very pleasant help to get my Lincoln serviced. Thanks! More

What a great experience! We usually dread buying a car, but this was a pleasure! JZ is friendly, down-to-earth, and a real pleasure to work with. We usually dread buying a car, but this was a pleasure! JZ is friendly, down-to-earth, and a real pleasure to work with. More

Palm Springs Motors Ford is awesome! I would definitely recommend this dealership to anyone looking for a new car or truck. I would definitely recommend this dealership to anyone looking for a new car or truck. More