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Palmer Dodge Chrysler Jeep Ram

Roswell, GA

4.6
7,596 Reviews
Palmer Dodge Chrysler Jeep Ram has been in business for over 19 years. We recently acquired the Chrysler Jeep franchise and can now fully service all your Chrysler brand needs. We are a family owned business that operates out of one store in Roswell, Ga. We pride ourselves on outstanding customer service. We are one of the top sellers of Vipers and other SRT vehicles in the country and are well versed in all makes and models. Thank you for taking your time to read about us and hope that we can better serve you.
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11460 Alpharetta Hwy

Roswell, GA

30076

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Showing 7,596 reviews

December 02, 2019

Marked Improvements We have used Palmers Service center on prior services with mixed reviews from rude to my wife or not performing a requested service correctly; however More

by allegoodk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 02, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you so much for giving us another chance. We're beyond delighted to hear your latest experience exceeded your expectations. We will continue to strive to provide you with outstanding service you can trust.

December 02, 2019

Best team there is! Love the team at Palmer Dodge. Have been going there for years. Was in and out of service in a reasonable time just like they promised. More

by angelarwingard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jody Cruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for giving us such high marks. We are constantly hard at work to deliver the best possible experience, and appreciate this feedback!

December 01, 2019

Great Customer Service I went in a couple hours before closing to look at a Jeep Gladiator. I looked at several vehicles and finally found the one I wanted with the all the More

by CHRISGODFREY32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony White
Dec 02, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Congratulations on your new ride! Our entire staff is always hard at work to deliver an outstanding experience, and we're glad to hear you left with a smile on your face.

December 01, 2019

Great Buying Experience I had purchased my last 2 Jeeps from Palmer Dodge & have slways had a great buting experience. The staff is very knowledgeable. Would highly recommend More

by KIM_LONNIE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Miller
Dec 02, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks so much for the glowing recommendation, Kim! We're proud to offer you the outstanding car-buying experience you deserve! We look forward to seeing you again next time.

December 01, 2019

Lack of Attention to Detail Had a flat tire, received a new tire but they did not put the spare back on until I arrived and reminded them again. They also had the electronic sid More

by c40rider
Recommend Dealer
Yes
Employees Worked With
Hiram
Dec 02, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for your comments. I’m sorry to hear about your experience. This is definitely not a usual occurrence at our business, and I hope you will give us the opportunity to make this right. Sincerely, Jody Cruce, VP, 770-410-1111

December 01, 2019

2019 Jeep Wrangler Tony worked with me on two separate occasions about a month apart for this purchase. He ensured that the terms we discussed initially were still used More

by JWGOUGH77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony White
Dec 02, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Congratulations on your new Jeep Wrangler! We're thrilled Tony was able to help make this happen! Please don't hesitate to reach out if there is anything else we can do for you!

December 01, 2019

Helpful and Easy Came in for a recall service, and they had me in and out within an hour. They were helpful and quick. The service was great. More

by HUSTONCOLLINGS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neil
Dec 02, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you so much for your kind words! We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you, and we look forward to working with you again in the future!

December 01, 2019

New tires/ full tune-up Luis was extremely helpful. Called to insure I understood work - charges for work - kept me in the loop entire time. Very friendly as well as knowle More

by jaboutelle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis- service dept.
Dec 02, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you so much for allowing us to work on your vehicle! We're thrilled Luis was able to provide you with the top-notch quality service you deserve!

November 30, 2019

Excellent Experience Lee Brown in the internet sales department was amazing and very easy to work with! I was very impressed with the entire dealership as well. More

by AKHARRIS03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee Brown
Dec 02, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

We truly appreciate this wonderful rating! Please let us know if we can ever be of further assistance!

November 30, 2019

It was amazing!! Kurt Taylor was awesome he spent some money out of his own pocket to make the deal happen for us!! We got the price we were needing! More

by JROVSEK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kurt Taylor
Dec 02, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for sharing your exceptional experience with us. We're beyond happy to hear Kurt was able to help get you into the vehicle that was right for you! Please don't hesitate to reach out if there is anything else we can do for you!

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