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Palmer Dodge Chrysler Jeep Ram

Roswell, GA

4.6
7,599 Reviews
Palmer Dodge Chrysler Jeep Ram has been in business for over 19 years. We recently acquired the Chrysler Jeep franchise and can now fully service all your Chrysler brand needs. We are a family owned business that operates out of one store in Roswell, Ga. We pride ourselves on outstanding customer service. We are one of the top sellers of Vipers and other SRT vehicles in the country and are well versed in all makes and models. Thank you for taking your time to read about us and hope that we can better serve you.
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11460 Alpharetta Hwy

Roswell, GA

30076

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Showing 7,599 reviews

December 01, 2019

New tires/ full tune-up Luis was extremely helpful. Called to insure I understood work - charges for work - kept me in the loop entire time. Very friendly as well as knowle More

by jaboutelle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis- service dept.
Dec 02, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you so much for allowing us to work on your vehicle! We're thrilled Luis was able to provide you with the top-notch quality service you deserve!

November 30, 2019

Excellent Experience Lee Brown in the internet sales department was amazing and very easy to work with! I was very impressed with the entire dealership as well. More

by AKHARRIS03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee Brown
Dec 02, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

We truly appreciate this wonderful rating! Please let us know if we can ever be of further assistance!

November 30, 2019

It was amazing!! Kurt Taylor was awesome he spent some money out of his own pocket to make the deal happen for us!! We got the price we were needing! More

by JROVSEK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kurt Taylor
Dec 02, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for sharing your exceptional experience with us. We're beyond happy to hear Kurt was able to help get you into the vehicle that was right for you! Please don't hesitate to reach out if there is anything else we can do for you!

November 30, 2019

GREAT DEALERSHIP I worked with Mopar Matt on 2018 Chevrolet z71 that he had listed on Ebay, he responded quickly on call back and assisted me with all questions I had More

by d_jeff41
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mopar Matt, sales, Richard, finance manager, Eric Palmer, Business/Finance manager
Dec 02, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks so much for sharing your outstanding experience! We're thrilled Matt was able to deliver an exceptional car-buying experience! Congratulations on your new z71!

November 30, 2019

30K Service Took my RAM1500 in for 30k service. Even though I had the wrong date, they still got me in and the service was fast and efficient More

by troyboyolson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neil
Dec 02, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

We're so glad we were able to help you out! Helping our customers is what we love best! Please don't hesitate to reach out if there is anything else we can assist you with!

November 28, 2019

“Express Oil Change” Pull into the express oil change area for the first oil change and tire rotation. I am told that i am the 2nd car. An hour and a half later.... truc More

by mrupsman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
None
Nov 29, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for the review. I'm sorry to see we did not exceed your expectations. We will strive to do better. Sincerely, Jody Cruce, VP, 770-410-1111

November 28, 2019

Differential Change Overall I feel like I overpaid for my service. I have received coupons via email from your dealership all the time and when I checked in no one offere More

by Steveatchison
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Winston
Nov 29, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

We always aim to deliver a great experience, and we are genuinely distraught when we miss the mark. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. Sincerely, Jody Cruce, VP, 770-410-1111

November 28, 2019

Great service! David Keller is extremely helpful! I would recommend anyone to see him for your service needs. Palmer dodge has provided a great experience from day 1 More

by LOMBARDBECCA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for entrusting us with all your automotive needs! We are proud to offer you the exceptional service you deserve.

November 28, 2019

Best Jeep Buying Experience Palmer Jeep is the best to buy from strait forward pricing and out of the finance office in about 30 min. You can tell that the employees love to work More

by CCOSTABILE284
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
Nov 29, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you so much for taking the time to leave your valuable feedback! Your comments keep us motivated and working hard for all our valued guests!!

November 27, 2019

Quick and easy After spending much time looking for a vehicle I chose Palmer dodge cause of the GREAT first impression with the salesman “Thomas”. He was very custom More

by rv.brown80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DJ Wilks
Nov 29, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks so much for the kind words! We try to provide all of our guests with a great atmosphere and world-class service that you can trust! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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