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Palmer Dodge Chrysler Jeep Ram

Roswell, GA

4.6
7,573 Reviews
Palmer Dodge Chrysler Jeep Ram has been in business for over 19 years. We recently acquired the Chrysler Jeep franchise and can now fully service all your Chrysler brand needs. We are a family owned business that operates out of one store in Roswell, Ga. We pride ourselves on outstanding customer service. We are one of the top sellers of Vipers and other SRT vehicles in the country and are well versed in all makes and models. Thank you for taking your time to read about us and hope that we can better serve you.
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11460 Alpharetta Hwy

Roswell, GA

30076

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Showing 7,573 reviews

November 21, 2019

Always helpful We have been customers of Palmer Dodge for 20 years and have always found them reliable, flexible, and friendly. We will continue to buy our cars and More

by janicemcclean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Woah! This review made our day! Thank you for your continued support in our business, it truly means a lot! We look forward to seeing you next time.

November 20, 2019

Dawn is excellant ! I drive an hour and a half one way to get my vehicles serviced at Palmer Dodge and it is Dawns excellent service that brings me back to this location. More

by pthms60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dawn
Nov 22, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

We try to provide all of our guests with a great atmosphere and world-class service that you can trust! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 20, 2019

Friendly and efficient Neil did a great job taking care of the matter and keeping me informed. He scheduled the service appointment and handled the entire process. Job well More

by RICKOFF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neil
Nov 22, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you! We are happy you feel that way! We always want your experience to be an easy one! We appreciate your review!

November 20, 2019

Emergency part replacement Thomas took great care of me and secured a loaner car for the service of our 2018 Chrysler Pacifica. He kept me informed throughout the entire process More

by rgbrowning12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas in Service
Nov 22, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks so much for the positive feedback! We're thrilled to hear you had a great experience and found the entire process to be easy and pleasant!

November 20, 2019

Great and efficient experience This was probably the most pleasant experience I've had at a dealer service department. The appointment was super easy to set up online. My service ad More

by rf10030076
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis
Nov 22, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you so much for the kind words! This review made our day! It was a pleasure serving you, and we look forward to seeing you next time.

November 19, 2019

Difficult to deal with Everything take too much time , and not competitively priced and not following up on the status of the work no detailed explanation why the warranty i More

by ZackA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Other
Nov 22, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

We always aim to deliver a great experience and we are genuinely distraught when we miss the mark. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. Sincerely, Jody Cruce, VP, 770-410-1111

November 19, 2019

Got car fixed Thomas is a great contact for service. Palmer a a great service location. He is friendly, informative and knowledgeable individual. I had messag More

by curtis01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Pappas,
Nov 22, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

We're so glad we could be of service to you! We are always more than happy to assist you if anything else comes up. We hope you have a great day!

November 19, 2019

Hiram and the Palmer team are synonymous with top service! This was my first experience with the Palmer service department and team. Hiram Morales-Baez greeted me with a handshake and 100% customer-first custo More

by Paul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hiram Morales-Baez
Nov 22, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you so much for allowing us to service your Wrangler Rubicon! We're delighted Hiram has always been able to provide you with the outstanding customer service you deserve! We look forward to seeing you again next time.

November 19, 2019

Amazing service The service was great. No surprises and everything to my satisfaction. Luis did a great job by keeping me informed about the repair progress. They ev More

by lucianog74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis
Nov 22, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thank you for your kind words! We look forward to seeing you again.

November 18, 2019

Incredible Experience This was yet again another great experience at Palmer. Jim Miller goes above and beyond, which is why I have purchased my last 2 vehicles from him. He More

by rdutton706
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Miller
Nov 18, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks so much for the kind words! Your comments keep us motivated and working hard for all our guests! At Palmer Dodge Chrysler Jeep Ram, we value our customers and we look forward to seeing you on your next visit. Take care!

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