Palmetto 57 Nissan
Miami, FL
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758 Reviews of Palmetto 57 Nissan
WHEN FIRST ENTERING DEALERSHIP YOU ARE GREETED BY A YOUNG LADY AND ASKED HOW YOU CAN BE HELPED( A NOVEL BEGINNING TO A NORMALLY UNCOMFORTABLE POUNCING BY A SALES PERSON)! I STATED THAT I WAS THERE TO LOOK LADY AND ASKED HOW YOU CAN BE HELPED( A NOVEL BEGINNING TO A NORMALLY UNCOMFORTABLE POUNCING BY A SALES PERSON)! I STATED THAT I WAS THERE TO LOOK AT AN A NEW CAR, SHE ASKED IF I WOULD LIKE TO LOOK AROUND OR HAVE ASSISTANCE......I REPLIED A SALES PERSON WOULD BE APPRECIATED AND I WAS INTRODUCED TO.........BERNIE MANDULEY. HE WAS ATTENTIVE,KNOWLEDGEABLE,NON ABBRESSIVE, AND LISTENED TO MY DESIRES AND ASSISTED ME IN MY DECISSION MAKING! NEXT WE DROVE AROUND THE LOT TO LOOK AT THE TYPES OF CARS I WAS INTERESTED IN, COMPARED THE STYLES, MODELS AND ACCESSORIES THAT I WANTED. WE SAT DOWN DISCUSSED MODEL,ACCESSORIES,AND FINANCIAL TERMS THAT WOULD BE BEST FOR ME.....I MADE MY FINAL DECISION AND GENERAL MANAGER CHRIS ASSNAR(AN ASSET TO THE THE ESSERMAN TEAM) WAS VERY ACCOMODATING IN ASSISTING AS WE ARRIVED AT A PURCHASE AGREEMENT THAT WAS EQUITABLE FOR BOTH PARTIES WITHOUT PRESSURE,FEELING UNCOMFORTABLE, OR UNDER ANY PRESSURE! WELL DONE ESSERMAN NISSAN........YOU HAVE MY VOTE FOR "THE MODEL DEALERSHIP"!!!! More
ALL I HAVE 2 SAY IS THEY ARE THE BEST BEST BEST! THANKS TO EVERYONE WHO HELP ME AGAIN.You can 't listen to people you have to go and experience your self i have never met anyone in a very long time who mad TO EVERYONE WHO HELP ME AGAIN.You can 't listen to people you have to go and experience your self i have never met anyone in a very long time who made me smile from the 1st day i went to the dealership I really enjoy working with the all the people who helped me doing my process of purchasing my new car. More
I purchased my Nissan Maxima in 2005 and dealt with Chris Assmar, who was extremely helpful in the purchase of my new car. Eight months after the purchase of my car, I was in an unfortunate accident and my Assmar, who was extremely helpful in the purchase of my new car. Eight months after the purchase of my car, I was in an unfortunate accident and my car was rear-ended, and again, Chris helped me in getting the car to the dealer and working through in getting my car repaired at the dealer and the body shop. Peter Alvarez of the Service Department has been extremely helpful throughout the years since 2005, always accommodating, clear quotes and mechanical information, and quickly getting my car serviced and returned to me in a timely manner. Peter also helped me a lot throughout the time when my car was in for repairs due to the accident. My experience at this dealer has been very pleasant and would definitely recommend customers to visit. More
when my car needs fixed Francisco is always helful and friendly.When i tell him something is wrong with my car he always identify the promblem right away. he always take care my car.The prices are always friendly.When i tell him something is wrong with my car he always identify the promblem right away. he always take care my car.The prices are always reasonable for me. with every visit i have a great expierence. More
I like Esserman because the staff is very professional, considerate and friendly. I have zero wait time for an appointment. My car is taken at the time it is scheduled. In fact, I came early for my appo considerate and friendly. I have zero wait time for an appointment. My car is taken at the time it is scheduled. In fact, I came early for my appointment, and they took the car then, and it was ready even sooner than they predicted. The facility is clean, too, and there's a cafe; so, one need not feel that he/she's going to a grungy garage. It's a pleasure to go there. More
Less than impressed. I would not recommend this dealer Less than impressed. I would not recommend this dealer to my worst enemy. Be aware, if they can make your life difficult, they will, with pleasure. Less than impressed. I would not recommend this dealer to my worst enemy. Be aware, if they can make your life difficult, they will, with pleasure. From trying to contact a sales person, who by the way had called me several times on my cell phone, so that I could get a quote for a new car, to trying to return a lease, that I got from them, not from another nissan. It goes from the receptionist, all the way to sales, you name it, they got. Worse customer service/sales I ever encountered. More
This dealer and it's team went above and beyond when I called in for a service quote. They were by far the best price in town and Mr. Alvarez who I initially spoke to was friendly & personable. It made called in for a service quote. They were by far the best price in town and Mr. Alvarez who I initially spoke to was friendly & personable. It made me want to go in. Once there, I experienced minimal wait time when dropping off my car. Mr. Picado mentioned to me that there were recalls on my Sentra and asked if I wanted to check for them. This was the first I had heard of this. I had taken my car in for service 3 separate times and they never mentioned it. GREAT JOB ESSERMAN NISSAN!!! More