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Panama City Toyota
Panama City, FL
2,762 Reviews
Before we tell you about ourselves, let’s start with you. You’re probably looking for a car-buying experience that is easy, convenient, and affordable. So how can we help you accomplish that? How can we minimize the disruption that is required when purchasing or servicing your vehicle? How can we make these activities not just tolerable, but enjoyable? We ask ourselves these questions daily, and while our execution isn’t always perfect, we strive to find answers we think you’ll like.
Panama City Toyota is a family-owned company that has operated under substantially the same ownership for over 25 years. We have significant ties to the community, and believe it is our obligation to make Bay County—really the entire Florida Panhandle—a better place to live.
Although family has tenure in the community and in the automotive business, the current leadership probably has more experience as an automotive customers than as an automotive operators. Hopefully this causes us to see everything through a “customer lens,” and keeps us from ever forgetting that unfamiliarity can be intimidating. We strive to eliminate that feeling.
An early tagline for the dealership was the recognizable phrase, “Where Relationships are Born.” While this may not always be used in the dealership’s current advertising, the sentiment remains. Here, our team recognizes it’s not about us, but instead it’s about you, the customer. You are the main character of the story and we are here simply to guide you into the perfect vehicle to accomplish your goals.
In addition to the sale of new and outstanding Toyota vehicles, Panama City Toyota also offers high quality pre-owned vehicles. These include not only Toyota certified used vehicles, but also pre-owned vehicles of many other domestic and foreign brands. Virtually all brands can beserviced inside our award winning service department. An outstanding parts and accessories departments also strives to meet your various needs.
We sincerely hope you desire to become and continue to be part of our extended family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 PM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,763 reviews
November 08, 2012
Brandon was an outstanding and professional salesperson that was extremely knowledgeable about the vehicle(s) and very straight forward and trustworthy. This was the most positive car-buying experience I' that was extremely knowledgeable about the vehicle(s) and very straight forward and trustworthy. This was the most positive car-buying experience I've had in many years and Brandon will be the first person I contact, or refer, for future auto needs. I had intended to compare (3) Toyota dealers in the area, but after working with Brandon I decided to not look any further. Thank you Brandon and PC Toyota! More
by stahlvt
Employees Worked With
Brandon Lamberson, Branden Lamberson
Helpful November 03, 2012
Excellent car buying experience! Associate sales manager Craig Snell was very informative and took care that I got the best deal possible. To be completely honest from selection of the vehicle to signing th Craig Snell was very informative and took care that I got the best deal possible. To be completely honest from selection of the vehicle to signing the final papers was a seamless process. My best truck buying experience by far and my first with Toyota. Will defiently recommend to others! More
by ericbeach
Employees Worked With
Craig Snell
November 01, 2012
I had a wonderful experience. Ian was honest and patient and I never felt any pressure to buy anything I didnt want. The finance process was quick. I got the car I wanted at a more than reasonable price. and I never felt any pressure to buy anything I didnt want. The finance process was quick. I got the car I wanted at a more than reasonable price. Thanks Ian for being so patient and doing everything you could to make me happy. I wish you much success. Panama City Toyota is lucky to have you. More
by charmayne.griffin
Employees Worked With
Ian Salzberg
October 29, 2012
I went to the Toyota Dealership in Pensacola, Florida and had a bad experience with the finance guy there. We wanted to pay cash, he wanted us to finance so he kept pressuring us to finance. We ended up buyi had a bad experience with the finance guy there. We wanted to pay cash, he wanted us to finance so he kept pressuring us to finance. We ended up buying at Panama City Toyota and there was no pressure, we walked in, got the vehicle we wanted, and left without any problems or stiff-arm selling. Garrett Barker was a wonderful salesman to work with, very knowledgeable, and made the experience enjoyable. No pressure, no hassels. Great place to buy a vehicle. More
by newhighlander
October 28, 2012
Sales person was OK but financing person was rude and had unfriendly attitude. It made this car buying experience one of the worst. It has been 4 weeks and they still cannot issue a tag and a title because unfriendly attitude. It made this car buying experience one of the worst. It has been 4 weeks and they still cannot issue a tag and a title because this car turned out to have lien on it. I was not told about lien when I agreed to buy it. If I had known, I would have had a second thought. I contacted a finacing person via email in regard to an address change and an update on tag and title but I have not received any reply from him. They should disclose all the facts and take good care of customers even after selling a car. More
by trcds816
October 28, 2012
The Toyota staff were very professional and friendly. John went above and beyond to ensure my expectations were met. Thank you for a job well done. John went above and beyond to ensure my expectations were met. Thank you for a job well done. More
by tclabron62
Employees Worked With
Other Employees :
John Nicholson, BJ Smith, Robert Hernandez, and Ian
October 26, 2012
I had a very bad, pressured visit to the dealership. We have purchased from this dealership and been totally unsatisfied. Would definitely not recommend to friends. have purchased from this dealership and been totally unsatisfied. Would definitely not recommend to friends. More
by mrisri
October 25, 2012
John was patient answered all of our questions and worked with us from start to finish. Greatest service I have ever had buying a new car. with us from start to finish. Greatest service I have ever had buying a new car. More
by rripper54
October 25, 2012
Listened to what I wanted, provided excellent feedback on more than one vehicle, assisted in ordering vehicle that I wanted. Vehicle delivered as ordered and my expectations have been met. more than one vehicle, assisted in ordering vehicle that I wanted. Vehicle delivered as ordered and my expectations have been met. More
by diverjmacj
October 22, 2012
John was very knowledgeble and helpful. He has been working with me for several years and has my best interest in mind. I wou recommend him any day. working with me for several years and has my best interest in mind. I wou recommend him any day. More
by Maypo
