Papa's Chrysler Dodge Jeep RAM

I ordered a 2013 Jeep Wrangler through Jeromy, and had a great experience. I never felt pressured or like anyone at Papa's was using and suspicious sales tactics- just a simple and straightforward transacti great experience. I never felt pressured or like anyone at Papa's was using and suspicious sales tactics- just a simple and straightforward transaction. I would certainly recommend Papa's Dodge, and specifically Jeromy Berman as a salesman, to any of my friends and family. More

Great experience with dealership and Noel Harken. No Great experience with dealership and Noel Harken. No pressure at all, understood our budget and worked on getting us a car that fit not only our budg Great experience with dealership and Noel Harken. No pressure at all, understood our budget and worked on getting us a car that fit not only our budget but also our needs. Steered us away from the cars out of our budget - which we completely appreciated. Because of his knowledge, patience, and respect of our needs and budget - we were able to get a great Jeep. Papas dealership in New Britain is a sight to see- fun, friendly, and historic! I highly recommend others to visit and take a look around. Lots of friendly faces which tells me that Papas not only takes care of there clients but those that work there as well. Finance dept was great -- explained everything and answered all our questions and concerns. Highly recommend this dealer and dealership! More

Let me start by saying this is the first good review of anything ive ever felt the need to take the time to write. I was referred to Papas dodge by a friend of my mothers and was expecting a "typical" car anything ive ever felt the need to take the time to write. I was referred to Papas dodge by a friend of my mothers and was expecting a "typical" car dealership/salesman experience. Typical meaning the pushy, rushed, and mostly unaccommodating air that some car salesmen seem to have, as if your just another "sale". Another concern is getting the best deal. There’s no worse feeling than realizing you were caught up in the moment and could have found a better deal elsewhere. None of this applies to Papas Dodge, not even close. With no exaggeration let me tell you as a less than 30yr old female buying her first brand new car I couldn’t have been more at ease and relieved. I worked with Gary Cwikla in the Sales dept. and AJ Maida (My contact of a family friend). I was impressed right off the bat because Gary didn’t waste my time coaxing me into a car that I had no interest in, he listened to exactly what I wanted and got me that and MORE. Having done all my research on fair market value and KBB I was prepared for the typical "haggle". Never happened, I was given beyond fair pricing without any pushing on any of the extras I didnt want. Gary and AJ dealt with me (I feel) as if I were a niece or daughter, very genuinely to say the least. On Saturday I test drove a model similar to the one I would be buying since mine was in the showroom. The test-drive went great and I was excited with the idea of purchase so we got the ball rolling. Jeff Juaire handled all of my financials in a very speedy, personal and professional manner as my credit was flawed. I was never made to feel embarrassed which is also of great importance since im on a road of credit repair. On Monday Gary called for me to come in and test drive the actual model I purchased as my car was a 4cylinder and mistakenly they test-drove me in a 6cylinder. I initially declined as I knew there wouldn’t be much difference, but they politely insisted. When we were on the new test drive I was so impressed with the integrity Gary had as he recounted his weekend of "worrying I would think he had baited and switched on me". That event right there confirmed everything for me. The purchase price was better than I could have gotten anywhere else (researched!) I was never pushed or manipulated, I am so at ease with my purchase, and I have no worries that if a problem arises soon or years down the road that it will be handled with no issue. My job requires a high amount of travel and a car/dealership is vital to have a good relationship with as I will probably need them more than the average driver. So please believe me when I say I’m happy to be part of the Papas Dodge family and can’t thank my new "Uncles" Gary and AJ enough and I can’t wait to work with you guys again!! My expectations were exceeded ten-fold and I have recommended you to everyone I know, I can’t thank you enough!! Your "niece", Keri More

Our overall experience at Papa's with Jeromy Berman was excellent. Friendly, no pressure, sales service. Knowledgeable, answered every question. Went above and beyond to accomodate our requests. Receiv excellent. Friendly, no pressure, sales service. Knowledgeable, answered every question. Went above and beyond to accomodate our requests. Received an excellent deal on the used truck we purchased. Fast and smooth purchasing process. Thank you Jeromy, we appreciate your kindness and courtesy. More

I bought my Jeep Grand Cherokee from Mrs.Zaneta Boryka. I got very good price and service was great.I recomend her.I love my Jeep. Dziekuje Pani Zaneto :) Tomasz Nietupski got very good price and service was great.I recomend her.I love my Jeep. Dziekuje Pani Zaneto :) Tomasz Nietupski More

my wife and i were in the market for a new jeep grand cherokee o after some research we found papas dodge that they had the best selection and prices. so after emailing them i was contacted by jeromy wit cherokee o after some research we found papas dodge that they had the best selection and prices. so after emailing them i was contacted by jeromy within the hour he was very professional. we set up a appointment and within 3 hours we were on r way with a brand new jeep they gave us top dollar for our trade and a great price on the jeep. i would reccomend them to anyone who is in the market for a new or used vehicle. matt and tracy jullarine More

I went to this dealership to buy a brand new Jeep. I was interested in pricing and different payment options. I was handed the payment estimate and was told that the prices would not change and there was no interested in pricing and different payment options. I was handed the payment estimate and was told that the prices would not change and there was no room for negotiation. He also said if I'm looking for something lower then "We're done here" and was rushed out of the store. He also got quotes from his boss and refused to go back to speak with him due to his offers being like "Christmas presents" to me. There was also a $5000 rebate available on the car that I was never told about. The next day, I went to a different dealership and bought the same exact car at a way better price! I did not feel valued at all as a customer & will NEVER recommend this dealership to anyone. More

I wanted to thank Gary and Kyle for their assistance in getting my Jeep's brake issues repaired in a very timely, efficient manner. Two days before our family vacation, I developed a brake issue and broug getting my Jeep's brake issues repaired in a very timely, efficient manner. Two days before our family vacation, I developed a brake issue and brought it to Papas the next morning. Gary, my sales representative for both of my Jeeps, was very professional and assured me they would do what they could to get it repaired so we could take the Jeep on vacation. Despite being very busy, Kyle and his staff determined the issue and ordered the part from out of state. As he promised, the part was installed Saturday morning and we were able to take the Jeep on vacation. I have recommended Gary and Papas several times and will continue to do so in the future. More

Just bought a practically new 2010 jeep grand cherokee bill our sales represenative Bill Reudgen was very nice and very helpful. I would highly recommend this dealer to anyone looking for a new or used je bill our sales represenative Bill Reudgen was very nice and very helpful. I would highly recommend this dealer to anyone looking for a new or used jeep, by far the lowest prices that I could find in all of connecticut. Great inventory and a wide range of selection. More

I would like to thank Noel Harken for making my purchase of a Jeep Grand Cherokee Overland so enjoyable. Noel is a pleasure to work with and is very patient. He entertained and answered all of my question of a Jeep Grand Cherokee Overland so enjoyable. Noel is a pleasure to work with and is very patient. He entertained and answered all of my questions. Noel kept me informed on the status of my Jeep from the time I ordered the vehicle until I drove it off the lot. He is extremely knowledgable of all the vehicle's features and spent almost two hours with me explaining how everything worked once my new Jeep arrived. He setup the Bluetooth connection to my phone and the navigation system, so I didn't have to spend time reading the manual and trying to figure it out on my own. His kindness and sincerity did not go unnoticed. I would highly recommend Noel Harken to anyone looking for an honest and straightforward salesman that goes above and beyond what is expected. More