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Papa's Chrysler Dodge Jeep RAM
New Britain, CT
932 Reviews
Hi and thank you for taking a moment to learn more about us. Papa's is proud of what you will see here. For almost 70 years it has not been just about selling and servicing vehicles, it has been about being a trusted neighbor. We have sold over 125,000 vehicles in our almost 70 years. We love to hear good things from our customers. We also love to hear when we do not live up to expectations as it gives us the chance to get even better. As we like to say, we are not perfect, just better than the other guys. There is a reason we have more then 600 positive reviews here on DealerRater and another 900 on other websites. At Papa's, our people make the difference, our prices make the deals.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Latest Reviews
February 03, 2026
Poor experience with the purchase of a 2024 grand
Cherokee with 4000 miles, had both battery failures that required replacement. Lastly an oil pump replacement at a different jeep dealership. Numerou
More
by anthvit
Employees Worked With
Dave
November 09, 2025
Recently purchased a Grand Cherokee at Papa's and it was
a great experience. Scott was really helpful in the process and made me feel very comfortable with such an important decision. I'd highly recommend S
More
by forge
Employees Worked With
Scott
September 29, 2025
After I brought my jeep from papas, I’ve had issues with
paint bubbling up and other issues. I really don’t think they service the trade in that they get. I’m not happy that they said the paint bubbling i
More
by Thomas-barry
Employees Worked With
None
Dealership Inventory (239 Vehicles)
Photos & Amenities
- After Hours Drop-Off
- Automated Car Wash
- Cable TV
- Children's Play Room
- Customer Lounge Area
- Express Service
- Free Coffee
- Free Drinks
- Free WiFi
- Instant Financing
- Authorized Parts Store
- Pet Friendly
- Shuttle Service
- Full Service Diner
- Barber Shop/Hair Salon in Dealership
- 55 car indoor showroom
- Video Arcade
- Rental Cars availible
- Retail Gift and Accesories store
- 30 Minute Oil Changes w/No Appointment
