Paramount Ford

My experience with paramount ford was a good one. Guys really worked hard to find me the best deal. Just misinformed a little about some warranty and did not know about the bigger hitch the new fords had. really worked hard to find me the best deal. Just misinformed a little about some warranty and did not know about the bigger hitch the new fords had. Everyone makes mistake and maybe i should have done more homework. I love the truck and Mark and Alan two great guys will buy again hopefully in the future. More

Excellent customer service and communication. Remembered me when the vehicle came available again. Followed up all my calls. Very friendly. Thorough - showed me the Carfax. All staff very professional. Qu me when the vehicle came available again. Followed up all my calls. Very friendly. Thorough - showed me the Carfax. All staff very professional. Quick processing for paperwork. Price beat out every dealer on the net! Will recommend highly, and will be my first choice on next vehicle! More

I thank you guys for all your help and patients with us.I love my new Ford Fusion 2012. I feel so safe in it when I need to go some where.It is a beautiful car. I felt so welcomed with great customer servi love my new Ford Fusion 2012. I feel so safe in it when I need to go some where.It is a beautiful car. I felt so welcomed with great customer service which is hard to find anywhere these days. I feel I can go back for any questions or concerns about my car. I love the time the staff took to make sure I got the best deal for me and Perry that 5.4 % was a great deal I think. IS great doing business with you all and will let all my friends and family members know where I got the car and what a great place to go. Thank you Carolyn Carter Perry Carter More

This was my first experience making a vehicle purchase since I am a recent widow. Scott was very patient with my questions and presented himself in a professional manner. He was knowledgeable, yet not p since I am a recent widow. Scott was very patient with my questions and presented himself in a professional manner. He was knowledgeable, yet not pushy. I was very thankful for that! He was kind and easy to talk to. The gentleman who went through the loan process with me and those in the service department were also friendly and easy to understand. I will recommend Scott and your dealership to my friends and family. Thank you, Kim Plemmons More

After having my first car totaled in the aftermath of the storms that swept through the South this year, I was left with an insurance check in my hand and no car to drive. As I started looking for a new car, storms that swept through the South this year, I was left with an insurance check in my hand and no car to drive. As I started looking for a new car, I more or less focused my search on used Hondas, since my family has always preferred them over all other auto makers (especially American-owned companies) because of their reliability, durability, and resale value. The more I looked around on the various websites that cater to car shoppers, the more I spotted the same car at Paramount Valdese. Now, it's a usual rule of thumb not to buy a used car from a dealer that doesn't specialize in that make (after all, this particular dealership specializes in Ford and Hyundai), but I thought it was worth a look. I drove around and looked at some other vehicles in the region, but none of them compared to the one that I had seen on Paramount's website. When I got to Valdese and headed on over to the dealership, I immediately met Scott McKinney and explained my situation to him. Seeing as we had driven all the way to Spartanburg, SC from Kingsport, TN and were making our way back up towards home, he went out of his way to show us kindness, courtesy, and understanding. There were other, more expensive cars on the lot, but he didn't try to sell me any of those. He didn't use any high-pressure sales tactics, nor did he act as though I was bothering him despite the fact that I was taking so much time to make my decision. He let other customers go to other dealers just to make sure that I was taken care of and that I had all of the information I needed to make my decision. In the end, I purchased that vehicle, and, though I was iffy at the time, I am glad I did. Scott helped me out by having some minor repairs made to the car at the dealership's expense and helped me to negotiate a lower price on a Honda that was already priced under the suggested prices offered by many services for a vehicle of its type and for its un-wrecked condition. Long story short: If you're going to Valdese Ford, make sure you ask for Scott McKinney. He's not the stereotypical shark who circles around the lot looking for a poor sap to sink his teeth into. Instead, he comes at it from the customer's prospective and makes a stressful process as easygoing and relaxed as he can. More

The people were very friendly and helpful. I received most of the info I needed from Brook online. Scott led us through the buying process and it was a pleasant experience. I would highly recommend the most of the info I needed from Brook online. Scott led us through the buying process and it was a pleasant experience. I would highly recommend them and would deal with them again. If the follow up service is as good I'll be pleased. More

Very unprofessional and rude manager. I traded my truck but the loan fell through. Went back to pick up my truck and it had been wrecked. I have got nothing but a run around from this dealership. They repa but the loan fell through. Went back to pick up my truck and it had been wrecked. I have got nothing but a run around from this dealership. They repaired my truck half way. It is in way worse condition than when I took it there and they are not willing to repair it correctly. Very unsatisfied. More

Michael Connell was amazing he actually rode with my husband to Lenoir so that I could test drive the car while I was at work. WOW ! husband to Lenoir so that I could test drive the car while I was at work. WOW ! More

I called your dealership to find a lease for the Hyundai Elantra. I had talked to several other dealerships and it appeared I would not be able to find what I wanted. Scot McKinney at your dealership went t Elantra. I had talked to several other dealerships and it appeared I would not be able to find what I wanted. Scot McKinney at your dealership went to work for me and, when he did not find what I wanted in a lease, he managed to find exactly what I wanted in a used vehicle. Actually,the car and deal I got far exceeded my expectations. Scot is great. I will recommend him to anyone I know who is looking for a vehicle. Thank you again for your great service. Millie McCollum More

The guys at Paramount in Valdese were really great to work with! Very friendly and helpful! Would have liked to get more for our trade, but other than that, everything was exceptional! work with! Very friendly and helpful! Would have liked to get more for our trade, but other than that, everything was exceptional! More