Paramus Hyundai - Service Center

I have had issues with my new Sonata Hybrid since I purchased it - poor performance and less-than-advertised gas mileage. I have had to bring the car back to the dealership three times in the two mon purchased it - poor performance and less-than-advertised gas mileage. I have had to bring the car back to the dealership three times in the two months I've owned the car. Annie Ramaglia has been my service person throughout, and she has been nothing short of outstanding. She is clearly committed to serving customers, something you don't always find today among service professionals. She listens, demonstrates caring and concern, and goes to great lengths to find solutions - never taking the easy way out. I know that Annie works for Hyundai, but she makes me feel that she is working for me also. That is the mark of a great service professional. She called me often while my car was in the shop or awaiting the next appointment to tell me what was happening and to see if I had questions or additional concerns. She is absolutely great, and deserves all the recognition in the world. More

I just bought a 2012 Elantra and wanted to get a spare tire which is not standard equipment. I arranged through the salesman to get the tire and when I came to the service area to have the spare installed tire which is not standard equipment. I arranged through the salesman to get the tire and when I came to the service area to have the spare installed I was helped by Annie Ramaglia, one of the service advisors. She was very pleasant and patiently explained the details of the service call. She made my wife and me feel at ease and when I told her I was tight on time because I had to go to work, she was able to expedite the work. While I can't say that getting your car serviced or repaired is a pleasant experience, Annie made this service call much easier. More

Henry went above and beyond for me and my husband. This was our first visit to Hyundai of Paramus, and we were extremely impressed with his courtesy, friendliness, and attentiveness. We will definitely re was our first visit to Hyundai of Paramus, and we were extremely impressed with his courtesy, friendliness, and attentiveness. We will definitely return for all future service on our Hyundai Santa Fe! More

Brought car in on a Saturday. Was taken right away. Was Brought car in on a Saturday. Was taken right away. Was told what the problem was and how much it would cost. Work was done that same day. Very Brought car in on a Saturday. Was taken right away. Was told what the problem was and how much it would cost. Work was done that same day. Very satisfied. More

Hello I own a Hyundai elantra and I just want to say, that it was a pleasure coming to your dealership because of the service advise Annie Ramaglia. She was such a pleasure to deal with. And it was so wo that it was a pleasure coming to your dealership because of the service advise Annie Ramaglia. She was such a pleasure to deal with. And it was so wonderful to walk into the service part of the dealership and be greeted right away by her. She was knowledgable about the vehicle and the service that my vehicle required. It was a pleasure working with her and I will continue to work with her as long as I own a Hyundai. More

I have had my vehicle for approximately one year and my experience with this dealership and service consultant has always been a pleasure. Annie is a wonderful person and consultant. She is extremely know experience with this dealership and service consultant has always been a pleasure. Annie is a wonderful person and consultant. She is extremely knowledgeable on her product. I love this place. Best experiexperience I have ever had with any dealership. More

Annie is excellent and always goes above and beyond! Excellent service and customer satisfaction. Just wish the prices weren't so high at the dealership. Excellent service and customer satisfaction. Just wish the prices weren't so high at the dealership. More

When I brought in my car for service, I was helped by Annie for a problem that had not been fixed in the previous visit. But this time, Annie was very helpful in finding the problem and making sure it go Annie for a problem that had not been fixed in the previous visit. But this time, Annie was very helpful in finding the problem and making sure it got fixed. She was very active in calling to give me status updates and keeping tabs on my car even without me there. I finally picked up my car problem free. More

Let me first say that I travel from Wayne to Paramus to have my car serviced because of the professional and friendly way I am treated. Hugo works with me to keep my car in "good health" and as affordable have my car serviced because of the professional and friendly way I am treated. Hugo works with me to keep my car in "good health" and as affordable for me as possible. The coupons that come from the dealer are also very helpful. One criticism that I have is that the coupons usually come available towards the end of the month for that particular month. Most times I bring my car in towards the beginning of the month, depending on my schedule, because I can only bring my car in on Saturdays. Thank you. More