Paramus Hyundai - Service Center

When I brought in my car for service, I was helped by Annie for a problem that had not been fixed in the previous visit. But this time, Annie was very helpful in finding the problem and making sure it go Annie for a problem that had not been fixed in the previous visit. But this time, Annie was very helpful in finding the problem and making sure it got fixed. She was very active in calling to give me status updates and keeping tabs on my car even without me there. I finally picked up my car problem free. More

Let me first say that I travel from Wayne to Paramus to have my car serviced because of the professional and friendly way I am treated. Hugo works with me to keep my car in "good health" and as affordable have my car serviced because of the professional and friendly way I am treated. Hugo works with me to keep my car in "good health" and as affordable for me as possible. The coupons that come from the dealer are also very helpful. One criticism that I have is that the coupons usually come available towards the end of the month for that particular month. Most times I bring my car in towards the beginning of the month, depending on my schedule, because I can only bring my car in on Saturdays. Thank you. More

I would highly recommend the service department at Hyundai of Paramus. I was initially impressed with the clean, bright service area, and then was totally pleased upon meeting with the service adviso Hyundai of Paramus. I was initially impressed with the clean, bright service area, and then was totally pleased upon meeting with the service advisors working there. My service advisor, Annie, is not only fun and friendly, but she is also very knowledgable, professional, fair and trustworthy, which is so important to me when bringing my car in for a service appointment. I am confident that I am getting the highest quality service for my car. Annie, along with the other service employees, make bringing my car in for service a pleasure. More

We are always greeted quickly with a smile. Annie has been especially helpful and makes sure that our concerns are handled promptly and curteously. A friend of mine has already bought a car from this ag been especially helpful and makes sure that our concerns are handled promptly and curteously. A friend of mine has already bought a car from this agency since we recommended. More

The two employees give excellent customer service I wish you had more employees like them I trust them with my car they are very attentive to my vehicle you had more employees like them I trust them with my car they are very attentive to my vehicle More

I met Hugo in November 2009 right before my wedding. We had been having some major problems with my Hyundai for about 4 weeks and although the car had been brought to the dealership for service numerous ti had been having some major problems with my Hyundai for about 4 weeks and although the car had been brought to the dealership for service numerous times before, no one could quite figure out what was wrong with the car. About a week before our wedding, Hugo finally was able to fix the car and we have not had a problem since. I have continued bringing my car into Paramus Hyundai ever since, even though we moved to Fairfield County, CT last September. Hugo's professionalism, assistance and courteousness continues to make it a pleasant experience to bring my car there for service. We are actually bringing it in next week for service for just that reason. It's worth it for the additional effort on our part as Hugo makes it a satisfying visit. We commend Hugo and his staff for all of their hard work and dedication. Pamela and Mark Bruzinski More

I have been very happy with this dealer. Hugo is our serviceman who takes car of my son and daughter's car. He is very fair, informative and helpful. He is a great asset to your company. It is a pleasur serviceman who takes car of my son and daughter's car. He is very fair, informative and helpful. He is a great asset to your company. It is a pleasure dealing with him. Vicki Keehner More

I have been dealing with this dealership for 20 years. My I have been dealing with this dealership for 20 years. My family has purchased 8 vehicles over that period and presently my 2 sons and I have H I have been dealing with this dealership for 20 years. My family has purchased 8 vehicles over that period and presently my 2 sons and I have Hyundai vehicles. The service has always been prompt, efficient and reputable. I have dealt with Hugo Vacadiez for the past three years as my service writer and he has always been attentive to my service needs. He has been up front with additional issues that must be addressed beyond normal service maintenance and treated me as a special customer because of my loyalty to the dealership. I usually contact him when any of the three cars are due for service and he has always accommodated me. I prefer to drop off the vehicles on days when he is working since he is familiar with those vehicles. It is a pleasure to work with him and is one of the reasons that I am loyal to the dealership. More

I wasn't too sure of what too expect from the new place, but I can assure you it is a world of a difference from the old one. From making my appointment with a sweet woman named Hether,to the warm hello I r but I can assure you it is a world of a difference from the old one. From making my appointment with a sweet woman named Hether,to the warm hello I received as I pulled in, then dealing with a wonderful woman with a hysterical laugh named Ann(who by the way knows her stuff)and then the engaging coversation I had with Mike who explained the move and made me feel right at home. The staff seemed very upbeat and happy to work there. I also liked that I was able to watch my car being worked on from the waiting area and that I was updated as the service was performed. Although the waiting area leaves alot to be desired, and the old tv only had one channel, my time still went by quickly as I was entertained and not forgotten by the staff. Another plus was that the price quoted for my service from Hether when I made the appointment was exactly what I paid. I will definitely tell all my friends and family of my wonderful experience. More