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Park Place Motorcars Dallas
Dallas, TX
1,790 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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October 14, 2014
First Time Benz Buyer Extremely happy with my new mercedes! Sue Hagle was a wonderful sales associate and she was recommended by a friend. I'm glad I went with Sue and I Extremely happy with my new mercedes! Sue Hagle was a wonderful sales associate and she was recommended by a friend. I'm glad I went with Sue and I look forward to working with her as time continues. More
by amberprange
Employees Worked With
Sue Hagle
Helpful October 13, 2014
Passion of a Dedicated Willing...Worker! I truly enjoyed my Sales Agent Kevin Jackson. He took the time too educated me regarding the process of the online approval application. He also sp I truly enjoyed my Sales Agent Kevin Jackson. He took the time too educated me regarding the process of the online approval application. He also spoke with me regarding the financing and what type of MB I would qualify and the months of financing. I gave Kevin Jackson a verbal conversation and description of the type of vehicle I wanted to purchase. He went to work right away on getting me what I requested. Within and less than 1hr, I was getting a call to come pick up my new MB. I started doing my holla holla dance, and I went to purchase my new MB. He gave me the warranties rundown on my vehicle and all of the things that comes with being a MB owner. I had a walkthrough of the Financing Department, and the Maintenance Department, and the Car wash. He also went over with me all of the things that my vehicle has, cruise control, Pandora, Blue Tooth, and Speed Control, setting my Radio stations, window setting, seating controls, and seat warmers e, and much more. I am very, very elated and satisfied customer with a great smile on my face. Everyone was so helpful, especially Kevin Jackson. The thing that caught my attention most, Kevin Jackson was honest with me upfront and he wasn’t pushy in trying to make a sale or sale me a vehicle I didn’t want or like. The two ladies that greet you at the front desk, were very professional and friendly. I love my Car! Now Do You Want to Ride in my Mercedes Boy! Is my new theme song.. I am a MB customers until I go upgrade for the upcoming year 2015. Thanks Park Place for having a great Sales Agent like Kevin Jackson. All I can say...Park Place needs more dedicated people persons with this type of personality like Kevin Jackson. Way the go Kevin! 10/13/2014 Wanda A. More
by wojack17
October 12, 2014
My experience exceeded all of my expectations with Shilo G. Went to dealership with my son who is a customer of Park Place to buy a used Mercedes. Met Shilo Gibson, an internet sales rep, who was very patient Went to dealership with my son who is a customer of Park Place to buy a used Mercedes. Met Shilo Gibson, an internet sales rep, who was very patient with me in trying to find the 'right' used vehicle. When it became apparent that they didn't have a used vehicle, I inquired if Shilo could handle the purchase of a new vehicle. Shilo handled the search and purchase of my choice. The car was not yet at the dealership so I wanted a few days for delivery. Shilo came back to the dealership on his day off to deliver the car, which I very much appreciated. His easy going approach is something you don't often find at a car dealership. Park Place and the employees I had contact with during the purchase and delivery exceed all my expectations. I travelled from Austin to make my purchase. More
by antelope2
Employees Worked With
Shilo Gipson
October 11, 2014
First Time Buyer I must say I had a very nice experience buying my pre-owned here. Eduardo made everything clear and easy, to follow. Very professional and excellent s I must say I had a very nice experience buying my pre-owned here. Eduardo made everything clear and easy, to follow. Very professional and excellent sales person. More
by alejandro1129
Employees Worked With
Eduardo Velez
October 09, 2014
Mark Alexander is truly an A+ Professional Salesperson What an absolute great first impression I was left with in walking thru the doors at Park Place meeting Mark Alexander. From the time I walked in unti What an absolute great first impression I was left with in walking thru the doors at Park Place meeting Mark Alexander. From the time I walked in until the time I left with my new Mercedes my entire experience has been nothing but the best experience I could have every asked for. Mark greeted me immediately and was personable, friendly, polished and extremely knowledgeable. He answered all of my questions and shared a great deal of information on the Mercedes I was looking at. There was nothing Mark did not know. Everyone treated me like they wanted my business and that I was a valued potential customer. I came in with no intention of buying a new car that evening. I had a BMW for years and had decided to go back to BMW. I also test drove an Audi and Cadillac. I decided to go and see what Mercedes had to offer and I am glad I did. I arrived at Park Place late in the evening and did not leave until around 8:50pm after everyone had gone home except Mark and myself. Mark stayed and did not rush me out. Mark would had stayed as long as he needed. He treated me like he sincerely wanted my business and would be there for me however long it took. I can honestly say hands down that Mark and the entire staff at Mercedes is by far the most professional, well dressed and personable dealership staff than any dealership I have ever been in. Then going thru finance with Brian Podor was a breeze. I never thought it would be that easy. Brian too was very professional and explained fully everything I needed to know about financing my new Mercedes. What a life-enriching experience. I have already told all my friends and co-workers and I would recommend Mark and Park Place to everyone. I believe from this day forward I will only go back to Mark and Park Place. HATS OFF TO MARK AND PARK PLACE More
by jcarpentercasey0913
Employees Worked With
Bryan Podor, Mark Alexander
October 09, 2014
First Time Buyer This experience was nothing like what I expected it to be. From the first time I walked into the dealership I was promptly greeted and given every pie This experience was nothing like what I expected it to be. From the first time I walked into the dealership I was promptly greeted and given every piece of advice and help I needed. I had never purchased a vehicle before and I half expected some pushy salesman just trying to make his quota. What I got was the complete opposite. Right up until I signed on the dotted line I felt like Alan and Dan wanted me to get the best possible deal, even if that meant I didn't purchase the vehicle from them. I would HIGHLY recommend this dealership to anyone who will listen and if you're on the fence about buying a Smart Car, I think you already know what to do, buy it and buy it from Park Place! More
by hpstewart2
Employees Worked With
Alan Johnson
October 08, 2014
Fantastic experience with Adam Beitelschies This was the first car I have purchased at Park Place and the experience was fantastic!! Adam and team made the experience first class. Very professio This was the first car I have purchased at Park Place and the experience was fantastic!! Adam and team made the experience first class. Very professional and always searching to meet customer needs, which was key for me and my wife. I will definetly recommend Park Place and their staff to my firends. More
by figuvice
Employees Worked With
Adam Beitelschies
October 08, 2014
Amazing First Time Experience It was my first time to visit Park Place, and I could not have asked for a better experience. The service was top notch and in the short amount of tim It was my first time to visit Park Place, and I could not have asked for a better experience. The service was top notch and in the short amount of time I had to wait for anything, the waiting area was stocked with drinks and snacks that made it go by so quickly. I look forward to future business with Park Place. More
by dustineddy
October 07, 2014
First Class Experience ! This was the first major luxury car I have ever purchased and the team at Park Place made the experience first class ! Mike Wasserman and Randy Masse This was the first major luxury car I have ever purchased and the team at Park Place made the experience first class ! Mike Wasserman and Randy Massey put me in the right car for the right price. Extremely professional and highly experienced ! I would recommend them to my friends and family. More
by marvintex1
Employees Worked With
Mike Wasserman, Randy Massey
October 06, 2014
Lazy service personnel Today, I went into Park Place to pick up my license plates (way after lunch) and to get a car wash. When I pulled up, I waited several minutes before Today, I went into Park Place to pick up my license plates (way after lunch) and to get a car wash. When I pulled up, I waited several minutes before I got out of my car to ask for assistance. When someone finally acknowledged that I needed assistance, I told them I needed to pick up my license plates and get a car wash. The service guy told me that the wait for a car wash was over an hour, and that I needed to go find my sales guy to get my license plates. I was appalled. I asked if this was an actual practice of Park Place, and he said "well, we can get them for you, but we are backed up." I told the guy "if I were an older lady driving an $90,000 Mercedes, would you make her go find her salesmen and get her license plates?" He did not say a thing. My entire family has Mercedes and have been treated very well, but today was just a ridiculous treatment of a customer. When you buy a luxury car, you expect luxury service. I definitely did not receive that service today. I am very disappointed in the service of Park Place Mercedes, and will think twice when I buy another car with them. More
by litllulu
Employees Worked With
I dealt with several valet employees
