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Park Place Volvo Cars

Dallas, TX

4.8
671 Reviews

3515 Inwood Road

Dallas, TX

75209

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Showing 671 reviews

May 03, 2016

Great experience. Customer focused. Anthony Conrad is excelkent to work with. He knows Volvo and really believes in their product.. He wanted me to be happy and all my questions were i More

by Mindy Patterson
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Germaine Ambres, Anthony "Conrad" Conrad
April 19, 2016

Highly recommend I will pass the experience with Mr Conrad, not worth to be mentioned here. However, I would like to give a great thank you to Mr. Awan who is the sal More

by Dan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Awan Sohaib, Anthony "Conrad" Conrad
Apr 20, 2016 -

Park Place Volvo Cars responded

Dan, We understand your frustration and concerns. After speaking with the dealership team, we’ve learned that while your appointment was at 4:00pm, you did not arrive for another hour, during which time another interested party viewed the vehicle. When you arrived, Mr. Conrad indicated that the current prospective buyer had not purchased the car and that you could still test drive the vehicle once they were finished. However, you declined this offer and decided to leave the dealership. Our New Car Sales Director, Mr. Lambrecht, called you after you departed to again assure you that the vehicle was still available to test drive, but you did not wish to speak with him. We wish you the best.

Apr 20, 2016 -

Dan responded

At this point, you can reply anything which makes you guys feel better. The appointment was not at 4.00 but after 4.00. I do not recall refusing to talk to anyone. I was as polite as possible. I wish you all the best too.

March 31, 2016

Had LOTS of problems with Service and they Fixed it ALL! I was in the lobby waiting and a gentleman approached me and asked how things were going. I unloaded my experience on him and told him everything. More

by SCrawford
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Roberts
March 15, 2016

Don Seymore - Above and beyond Don Seymore - great guy! He wasn't too pushy which I appreciated. He also went above and beyond to make me feel comfortable with my purchase. After go More

by DonSeymoreVolvo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Seymore, Rob Schweizer
Mar 16, 2016 -

Park Place Volvo Cars responded

Hello, We're so glad to hear of Don's exceptional commitment to client care during your recent purchase with Park Place Volvo. Our top priority is making your experience as efficient as possible, and we're pleased that Don was able to pick you up from your apartment to allow you to go through the test drive process. Welcome to the Park Place family!

February 29, 2016

Anthony Conrad made the process easy! We had a great experience with Anthony Conrad. We was helpful, upfront, honest, and worked to make the process smooth and as painless as possible. I h More

by harveyed12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony "Conrad" Conrad
February 16, 2016

Mariette did a SUPER job!! Mariette did a fantastic job of getting me into a 2014 Malibu, I talked to her on Tuesday and informed her I wanted the Malibu that was for sale but c More

by frank55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mariette Picca
February 09, 2016

Marc is very helpfull Marc Young is very helpful,he took care of the financing and we were able to drive the auto home that same day.We were able to get good financing at a More

by Pecker Head
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Young
October 27, 2015

My kind of Sales Person My wife and I were in the market for a gently used SUV. I found a 2014 Ford Explorer online at Park Place Volvo. When I called, the sales person th More

by jasonmcgowan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mariette Picca
October 18, 2015

Awan Sohaib is excellent! Awan Sohaib is one of the most excellent sales people I have ever dealt with. We were looking at a lease and he got me incredible terms. He even had a More

by ronbon77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Awan Sohaib, Leslie Kuykendall
October 12, 2015

It started so well . . . The actual car-buying process was relatively painless. I was a little disappointed in the fact that I walked in and said "I'd like to pay cash for th More

by USMCgymnast
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Leslie Kuykendall, Brian Marsh
Oct 16, 2015 -

Park Place Volvo Cars responded

After speaking with Rob Schweizer, our General Manager, we've learned that he personally reached out to take care of your check engine light issue and that you were satisfied with this resolution. We appreciate the opportunity to earn your trust once again.

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