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Parker Lexus

Little Rock, AR

4.6
91 Reviews

1 Shackleford West Blvd

Little Rock, AR

72211

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Showing 91 reviews

April 16, 2023

Very good experience and high quality vehicles. Friendly sales staff and jous an overall good experience. More

by jjcl25
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jesse Preacher
Apr 19, 2023 -

Parker Lexus responded

We appreciate your kind words and five-star rating! Our goal is to deliver seamless assistance, and we're delighted this has been reflected in your experience. We hope to work with you again down the road!

February 04, 2023

The salesperson lied to me about the purchase of a Lexus RX 350. She sent me an offer and I accepted. She called 3 hours later to inform me it had been sold. She tried to sell me another RX. It was all a sc More

by Tom
Recommend Dealer
No
Employees Worked With
Lexie
Feb 06, 2023 -

Parker Lexus responded

Tom - I am sorry to see that you're frustrated with your experience. We aim for an excellent purchase process and regret that we left a different impression. I will ask my team about this feedback, as this frustration is not what we want for our customers. Please reach out when you can if you'd like to discuss this further. Bruce Gilby - General Manager - 501-221-1700

December 10, 2022

Justin and Jorge are the best! Very attentive to every detail to make me happy! Such positive people to be around. I always ask for Justin. He's the best! More

by karenwoody
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Venditte
Dec 12, 2022 -

Parker Lexus responded

Thanks so much for the glowing feedback. The Parker Lexus team looks forward to your next visit with us. Take care!

September 20, 2022

Shane was AWESOME as always. He was patient, kind, kept me informed and very courteous. I always receive OUTSTANDING customer care when he assist me More

by Shepherd.l.cheri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane
Sep 21, 2022 -

Parker Lexus responded

Thank you for the great review! We are so glad to hear that Shane delivered a successful service experience working with the Parker Lexus team. Drive safely, and we hope to see you back!

September 06, 2022

Always a great experience from the time I arrive till the time I leave. I feel very welcomed . Robin Berry loves what he does. I love his ties. Damon Cooper is my salesman. He always likes to get a good sto More

by Phil Herring.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Damon Cooper
Sep 06, 2022 -

Parker Lexus responded

Phil, thank you for the great review! We are so glad to hear that you had a successful purchase experience working with Robin, Damon, Randy, and the team. We will be sure to pass on the kind feedback to them. Drive safely, and we are looking forward to seeing you back again at Parker Lexus!

August 12, 2022

Excellent dealership from sales to service and everything in between. You will be treated as if their business survival depended on you. I won’t buy a vehicle any place else. More

by Artraff
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barrack
Aug 12, 2022 -

Parker Lexus responded

Thank you for the great review! We are so glad to hear that you had a successful purchase experience working with the Parker Lexus team. Drive safely, and we hope to see you back!

July 19, 2022

Shane in the service department was great! Very friendly and kept me informed of the progress of my service visit. Answered all my questions and offered refreshments. Even left bags of fresh c More

by tracyclifft
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane
Jul 20, 2022 -

Parker Lexus responded

We're thrilled to hear that Shane stepped in to make sure that your visit with Parker Lexus went off without a hitch. Thanks so much for being a fan and we hope to see you next time!

May 26, 2022

They did an amazing job on my 2016 Lexus So polite and helpful. Justin was amazing to work with More

by Gymdancers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin
May 26, 2022 -

Parker Lexus responded

Justin and the Parker Lexus team look forward to seeing you again next time. Take care!

March 28, 2022

Great service, loaner vehicle, beautiful dealerships, very friendly staff. My vehicle was washed and ready for me to drive out. More

by LsClayton75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin in the service department. Excellent to work with.
Mar 28, 2022 -

Parker Lexus responded

Thank you for the great review! We are so glad to hear that you found the right vehicle working with the Parker Lexus team. Drive safely, and we hope to see you back next time!

March 16, 2022

Professional Courteous & Friendly - best I’ve ever worked with. They never over promise and do what they say they’ll do!! More

by tmikebauer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robin Berry
Mar 16, 2022 -

Parker Lexus responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Parker Lexus team. Drive safely, and we hope to see you back!

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