Parks Chevrolet Huntersville

I researched the car I wanted about a month before going into the dealer. When I went to Parks at the Lake, I met Jason Williams and he was great. We talked, discussed different packages, and sat in a few c into the dealer. When I went to Parks at the Lake, I met Jason Williams and he was great. We talked, discussed different packages, and sat in a few cars. I told him that I needed to sell my wife. I got his car and we later scheduled a time to come in. A month later, my wife and I came in. Jason had the car I specifically wanted ready upon my arrival to test drive. We talked more, he answered all of my wife's questions, and I drove away with the car I wanted. Jason's salesmanship is indicative of the atmosphere at Parks at the Lake. I have been "sharked" at other dealerships before...Parks at the Lake is definitely different. More

This is the best dealership I have ever visited. We felt no pressure to purchase. Brett Holder and Justin Nash were great to work with. I really appreciated Brett's friendliness and courtesy towards us. He no pressure to purchase. Brett Holder and Justin Nash were great to work with. I really appreciated Brett's friendliness and courtesy towards us. He did everything possible to make us feel at home. On top of all that we got a great price on our 2008 Cadillac SRX. The service dept. checked the car over before we took it home and they are even going to clean it for us again when we return there. I could not be happier with PARKS Chevrolet of Huntersville. All the Staff was great too. Thank you Parks Chevy, Glenn & Teresa Troutman More

All around fantastic customer service. I was in the market for a truck after my previous vehicle was totaled. I had come in with the intention of test driving 2 trucks I had found online. Our salesma market for a truck after my previous vehicle was totaled. I had come in with the intention of test driving 2 trucks I had found online. Our salesman Shane told me that in my financial field I would be better off with a different truck. He showed me, and it was almost like it was made specifically for me. He and the financial team took their time and were very friendly while still being completely professional. After having been to 2 other dealerships before this one, I would recommend these guys to anyone. More

On a trip to North Carolina my 2007 Hummer H3 had an engine light come one. Had it tested at a parts store, it was a cylinder 5 misfire. I was aware that there were head issues with the 3.5 and 3.7 li engine light come one. Had it tested at a parts store, it was a cylinder 5 misfire. I was aware that there were head issues with the 3.5 and 3.7 liter engines, but wasn't sure if that was it. Took it to Parks Chevrolet, they brought me in the next day. The Service advisor JJ came out and talked to me and discussed the potential head issues with this vehicle. They took the engine apart for diagnosis, but even offered to put it back together so I could drive it for the weekend before the head replacement on Monday. I declined and let them keep the vehicle. The vehicle was repaired under warranty, no issues! Nobody tried to sell me anything that wasn't needed. A service was offered to change my front brakes, but I am capable of doing that. I always second guessed dealer service offers, I figured that they were just trying to sell me something, but when I changed the front brakes, they were really bad! Nobody tried to fight me about warranty issues, everything worked smoothly, I've driven the vehicle back to Pennsylvania and have driven 2500 miles since. Hummer is working great! Serivce was great, location was great. JJ and the girl at the payment counter were very nice, helpful, answered all my questions. Thanks very much! If I ever need work again, you will be first choice. Thanks! More

At the age of 63 I have dealt with "a few" car dealerships. Without question, Parks is the best I have ever encountered. News Flash: THEY CARE ! How unusual in this day in age. JJ Napier in the dealerships. Without question, Parks is the best I have ever encountered. News Flash: THEY CARE ! How unusual in this day in age. JJ Napier in the service department handled my problem professionally with courtesy and promptness. Taking the time to "go the extra mile" to help me out. Congratulations to Mike Suelter, his team and especially to JJ. At my age, I may or may not need a new car again; if I do, I will trade in and buy a new one at Parks at the Lake in Hunterville, NC. Kindest regards, Bob McAuliffe More

The sales staff was very friendly and exremely knowledgeable about the product. They explained every feature of the car and demonstrated it without pressure. I was personally thanked and visited b knowledgeable about the product. They explained every feature of the car and demonstrated it without pressure. I was personally thanked and visited by the General Manager,Sales Manager and Finance Manager. An overall GREAT experience! C Knapp More

I recently purchased a certified used 2007 2500HD Duramax 4x4 from Parks Chevrolet in Huntersville, NC. I had personally researched what type of vehicle I wanted to purchase, so there was no "shopping aroun 4x4 from Parks Chevrolet in Huntersville, NC. I had personally researched what type of vehicle I wanted to purchase, so there was no "shopping around." I found the truck listed on AutoTrader Online at parks for a good price. When I arrived at the lot, all of the sales staff was very busy, as it was a Saturday afternoon, so I had a little while to wait until someone was available to assist me. Although, I was promply greeted when I arrived, and was told someone would be with me ASAP. All of the staff that I was in contact with was very personable. After the crowd of customers thinned down, Frank took me on a test drive of the truck. I was very satisfied. My fiance was working at this time, so Frank allowed me to drive the truck to her workplace and discuss the purchase with her. From that point on, the purchase was very simple and straight forward. We did have one problem with the truck. The trailer hitch had been slightly damaged by the previous owner and was not discovered during the vehicle inspections. The management staff has taken care of the problem for me with no issues. I would recommend this dealer for anyone looking to buy a vehicle. I encountered great customer service with no hassles. More

I came in with my husband and our little girl. We were trying to get more information about the Equinox. I never thought that we are going to drive away the very same night in a blue sea Equinox. It was e trying to get more information about the Equinox. I never thought that we are going to drive away the very same night in a blue sea Equinox. It was exactly the way I wanted it. My husband encouraged me to drive it and I loved it. My salesperson was very knowledgeable and professional. Actually both Florian and Sterling his sales manager made this a very pleasant experience. If it was not for Florian maybe I was still driving my old Honda today. Thank you guys for everything. I will make sure that all my friends will know. More

Thanks to Ron for the best quality service I have ever experienced. Ron kept me informed and was actually less than the estimate he quoted me. I was able to get in when my vehicle was broke down and they experienced. Ron kept me informed and was actually less than the estimate he quoted me. I was able to get in when my vehicle was broke down and they were calling me with a quote within 3 hours and done by the end of the day. Thanks Ron!!!! More

I bought a used 2005 silverado from the dealership and the experience was UNBELIEVABLE!!!!! It was fast, fun-filled and truely one of the best experiences i have ever had from a dealership!!! Had me in an the experience was UNBELIEVABLE!!!!! It was fast, fun-filled and truely one of the best experiences i have ever had from a dealership!!! Had me in and out in just a short time and the entire facility, management team,sales staff and service department are incredible. I would recommend this place to ANYONE wanting to buy a new/used car because they are AWESOME!!!!!!!!!!! More