Parks Ford Lincoln of Gainesville

The Dealership has gone through a complete overhaul of key personnel. It is a relief and comfort to work with Parks Gainesville. key personnel. It is a relief and comfort to work with Parks Gainesville. More

Poor communication. Took almost a week of not having my vehicle for a somewhat explanation of what might be wrong with my car only for it to possibly be something not co Took almost a week of not having my vehicle for a somewhat explanation of what might be wrong with my car only for it to possibly be something not covered by my warranty. No sense of urgency. Was not offered a replacement vehicle at any point during that week and was taken home from dealership via Uber and not a shuttle. Worst experience ever! More

Very reliable service comfortable facility always feel welcome. Convenient location and they offer pick up and deli welcome. Convenient location and they offer pick up and deli More

My car took far shorter time to be ready than expected and they surprised me with a free car wash. I am beyond pleased with the service! and they surprised me with a free car wash. I am beyond pleased with the service! More

Spencer was hands down the best professional I have ever had the pleasure of working with. I couldn’t have been having a worse day than that the day I was having and Spencer’s professionalism and kind natur had the pleasure of working with. I couldn’t have been having a worse day than that the day I was having and Spencer’s professionalism and kind nature helped get me back on the road and back home safely. What a great representation of how to do conduct business. Thank you Spencer and Parks Ford. More

I like the deal I got. Love the Ranger. I thought the salespersons were great. Love the Ranger. I thought the salespersons were great. More

All went well . Picked up vehicle until got home had a message - engine needs service/ don't know why / would like to bring vehicle back in to check why the message. Picked up vehicle until got home had a message - engine needs service/ don't know why / would like to bring vehicle back in to check why the message. , More

I met with Dallas for a check up on my 2019 escape. I was going to head out for a road trip and wanted the car checked out before I left. I had also recently had the rear brakes replaced and was concer I was going to head out for a road trip and wanted the car checked out before I left. I had also recently had the rear brakes replaced and was concerned about some brake dust on my wheels. Dallas was great. He thoroughly investigated and explained the rear brake situation and the dust on the wheels. We set the car up for a total hundred point check up And. They did a great job as they always do and I am confident that I can. How do I find my trip knowing that my vehicle is in top shape. Thank you to all of the service people at parks. More

Good enough that I bought a truck Re'na Ashley was so helpful. It made me drive from Orange park to Gainesville. She really understands customer service. helpful. It made me drive from Orange park to Gainesville. She really understands customer service. More

I gave my own oil and filter but you guys did not give me leftovers. My car needs 5.5qty i gave hime 6qty. And you guys forgot to fix back engine under shield cover. I noticed it after i came home. I called leftovers. My car needs 5.5qty i gave hime 6qty. And you guys forgot to fix back engine under shield cover. I noticed it after i came home. I called him he told me come back and take it. He waited my time and im not trusted ford anymore More