Read Reviews Parks Ford Lincoln of Gainesville

Parks Ford Lincoln of Gainesville

Parks Ford Lincoln of Gainesville

3333 North Main Street
Gainesville, Florida 32609


Sales: (352) 372-4251
Service: (888) 691-2551
Parts: (888) 691-5475

Manufacturers: Ford, Lincoln

Write a ReviewWrite a Review

  • Customer Service:

    4.7
  • Quality of Work:

    4.6
  • Friendliness:

    4.7
  • Overall Experience:

    4.5
  • Pricing:

    4.5

24-Month Rating

based on 52 reviews

4.6

4.6 out of 5

62 lifetime reviews

Parks Ford Lincoln of Gainesville

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Certified: Parks Ford Lincoln of Gainesville

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Parks Ford Lincoln of Gainesville has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Parks Ford Lincoln of Gainesville

Welcome to Ford Lincoln of Gainesville! Located in Gainesville, FL, Ford Lincoln of Gainesville is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ford Lincoln of Gainesville a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place. Call 888-292-4320 for your No-Obligation Internet Price Quote from our Internet Department.

Our Location

Sales/Showroom

Monday: 9:00 AM - 8:00 PM

Tuesday: 9:00 AM - 8:00 PM

Wednesday: 9:00 AM - 8:00 PM

Thursday: 9:00 AM - 8:00 PM

Friday: 9:00 AM - 7:00 PM

Saturday: 9:00 AM - 7:00 PM

Sunday: 12:00 PM - 5:00 PM


Service

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 7:00 AM - 4:00 PM

Sunday: 12:00 PM - 5:00 PM


Parts

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 7:00 AM - 4:00 PM

Sunday: 12:00 PM - 5:00 PM


Our Amenities

Hms1975
5/16/2013 5:31:21 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Warren DoriaWarren Doria
Jackie FralicJackie Fralic
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Parks Ford Lincoln of Gainesville:

I recently purchased a new Ford from this dealership. I was assisted by Bill Linnins, Warren Doria, and Jackie Fralic. They were all very helpful and professional. Bill was great in finding me a brand new car that met my needs while still coming in 'under budget;' Warren worked with lenders to get me financed at a competitive rate; and Jackie handled most the paper work. As a team, they made buying a car a fun, enjoyable experience - the way buying a car should be! I shopped around before deciding on the particular car and dealership. I can definitely recommend Gainesville Ford to others! Thanks!

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ddunnroberts
3/26/2013 8:51:59 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Michael Hanley
Finance
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Parks Ford Lincoln of Gainesville:

My friend bought a new car at Ford of Gainesville a year ago, and highly recommended this dealership. His Fusion is quite impressive. I was in the market to trade my import, and checked out Ford of Gainesville. First I looked on this dealer's website, then I went to the dealership to shop. This was hands down the best car purchase experience ever! The entire staff was courteous, professional and knowledgeable. Glenn Priene answered all of my questions, and was so easy to work with; no pressure whatsoever. The purchase was quick and easy. Everyone at the dealership went above and beyond to help make the experience simple and fun. Even finance was enjoyable! I love my new Ford Focus Titanium, and my new Ford dealership. You won me over from the imports!

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ConnieAnderson
3/25/2013 9:40:32 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Gary Hamilton
Ron Vega
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Parks Ford Lincoln of Gainesville:

Gary Hamilton was professional and very disarming. Great Smile, and, thoroughly answered all of our questions about Hyundai as compared to Kia Sorento. No pressure, but did a couple of trial closes. When it came down to the big question, "How much?", they were very "straight-up". This is our third car from this Hyundai dealership- very pleased each time.

I tried to submit this dealer review several times before... but, they kept asking if I purchased a Ford or a Lincoln... I purchased a Hyundai Santa Fe Sport.

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ssbusa79
2/26/2013 11:55:51 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Steven SmithSteven Smith
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Parks Ford Lincoln of Gainesville:

saturday 02/23/2013 me and my husband drove down to gainesville to test drive his "dream car", they had a used 2007 shelby gt500.
we went down there with the thought of walking out with just a test drive.. after dealing with steven he reasured us that there might be something we could do... unfortunately, there was nothing, so we left. on our drive home steven called us and suggested that we try getting approved through our bank that we already had a car loan with.. we called the bank and it took 2 days to get approved but they did it.. we kept steven informed of everything that was going on.. he even answered his phone after the dealership was closed.. we called him on sunday night to tell him we were approved and told him that we were going to the bank first thing in the morning. we called steven while we were on our way down there, we told him we had to do it as fast as possible because we had to get to work by 2.. and he had the car redetailed and ready to go when we got there.. we walked in and did the paper work, only spent about 1.5 hours in there.. and if you've been car shopping before you know that can be an all day process.. steven was outstanding.. he also mentioned his mustang that he just bought and he recommended s shop that did some customizations to his. he sat there and talked with us the entire time we were at the dealership. i would definitely recommend everyone to him, he was the best dealer we have had the pleasure of dealing with.

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goG8tors
2/20/2013 7:55:52 AM

Reason For Visit: Service
I Recommend This Dealer: No
Employee(s) Dealt With:
Bill StouferBill Stoufer
  • Customer Service:

    4
  • Quality of Work:

    3
  • Friendliness:

    5
  • Overall Experience:

    3
  • Pricing:

    3
  • Overall Score:

    3.6

My Review Of Parks Ford Lincoln of Gainesville:

Truck was serviced and problems were identified and fixed. They also identified some other crucial problems that needed to be fixed to keep me on the road. Misti and Bill were great.

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SharettaRobinson
2/18/2013 2:08:07 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: No
Employee(s) Dealt With:
Steven SmithSteven Smith
  • Customer Service:

    1
  • Quality of Work:

    1
  • Friendliness:

    1
  • Overall Experience:

    1
  • Pricing:

    1
  • Overall Score:

    1.0

My Review Of Parks Ford Lincoln of Gainesville:

I hate the ford fusion i purchased and the dealership i got it from. My car, a 2010 Ford Fusion, is a lemon. I had trouble with Gus this morning dropping it off for service this morning; and when I spoke to the salesman Steven Smith, hours later, he walked right past; whereas normally we would have a very fake energetic conversation. My car which was purchased December 31, 2012 as a gift; has had to be jumped using Roadside Assistance more than four times. I tried to contact Consumer Affairs for a report of my service utilization. When I tried calling the dealership to schedule an appointment this morning there was no answer. Im not the first person that has vehemently expressed dissatisfaction with the quality of service received at the dealership, but also with the quality of the Ford product itself. Im done ranting. My big mouth will make sure I tell anyone never do business with you all. For this to be President's Day, I don't see the pride in America you selling in advertisements. Its an illusion, built ford tough to break. Sharetta Robinson 352-346-1338 1003 SW 59th Terr Apt B Gville FL 32607

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staplehead
2/1/2013 9:09:26 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Steven SmithSteven Smith
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Parks Ford Lincoln of Gainesville:

I was in the market for an F250 Super Duty. I saw a great price posted on a truck in their lot. Steve battled with his Manager to lower the asking price to what I wanted (and could afford). After a week of shopping around town and trolling Craigslist I could not find a better truck in as great as condition or asking price than what we negotiated.

After agreeing on the final price he graciously took time from selling cars and drove the truck to my own mechanic for an independent inspection before I handed over the check. Steve waited at my mechanic's shop until the inspection was complete, again losing time from selling more cars that day. The truck had minor, yet expected, normal mechanical wear for the year and mileage of the vehicle.

After closing the deal and owning the truck I was stuck at work with a truck and my other vehicle at the Ford dealer's parking lot. Steve took time away from selling cars again and picked me up so could I get both vehicles home.

Steve is enthusiastic about cars & trucks and he enjoys the working in the industry. But most importantly he is honest and has integrity. I would recommend him to anyone looking for new or used vehicles.

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cmb_39
1/22/2013 9:54:34 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jackie FralicJackie Fralic
Steven SmithSteven Smith
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Parks Ford Lincoln of Gainesville:

The sales and finance team were wonderful. They helped me through every step and gave me a great deal. They also stayed an hour late to see the deal through. Highly recommended.

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brittany.carr.18488
1/12/2013 8:34:57 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:

  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Parks Ford Lincoln of Gainesville:

My salesman was very competent, took his time, did not rush the sale, and truly tried to make sure that I was getting a vehicle that was right for me. Customer service was the deciding factor for me.

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trainsam
1/1/2013 9:55:57 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Ryan PeeplesRyan Peeples
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Parks Ford Lincoln of Gainesville:

Best deal I found any where in Central Florida. They went the extra mile to earn my business now and in the future. You must stop and give then a try.

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