Parks Ford of Wesley Chapel

Joe and Share were awesome to work with. They were both through, transparent and knowledgeable. They both were very patient and I never felt pressured or pushed They were both through, transparent and knowledgeable. They both were very patient and I never felt pressured or pushed More

I do not do reviews, but I could not let this one pass. I have never seen a dealership with so much emphasis on customer service. I went there for 1 particular vehicle. I purchased the vehicle that had I have never seen a dealership with so much emphasis on customer service. I went there for 1 particular vehicle. I purchased the vehicle that had an issue during the test drive. Mechanically inclined as I am, I knew it was a small issue. I purchased the vehicle anyway, left it with them for the repair at their expense, and they rented me a 15-passenger van that I could use on a vacation for my family that was to start the next day. Upon return, the part for my vehicle had just got in. I returned the van and they gave me a new bronco to drive while the vehicle was being repaired the next few days. And the vehicle I purchased, drives great now. And since I don't live in the area, they were going to drive the vehicle to me. I declined that and met them halfway instead. This is all inclusive to a pretty fair deal on the vehicle itself (2015 Ford Expedition EL). Everything was relaxed, no pressure, negotiation was quick easy and fair. I thank specifically, my salesman, Logan, Manager Drew, another manager whose name escapes me at this time, and Finance Officer Bishoy. And I don't want to leave out any of the front desk ladies that were so nice and helpful each time I called and showed up as well as the rental car office team. The whole place is dedicated to customer service. I will not speak to their prices as I looked at only the vehicle I was there for, but I'd bet they are all fair deals and I'd pay a little more here for the experience than to get a better deal with poor customer service somewhere else. Thanks again Parks Ford Team, Scott More

I like how you are assigned a agent for you and your vehicle instead of having to deal with various people. vehicle instead of having to deal with various people. More

I was pleased with my last visit to Parks Ford of Wesley Chapel. I left the dealer satisfied with my new car, and the payments. It is always stressfull to negotiate a good deal, but Ben was awesome and pati Chapel. I left the dealer satisfied with my new car, and the payments. It is always stressfull to negotiate a good deal, but Ben was awesome and patient with me. Very polite and easy to talk with, he really assisted me in getting a better car than I went to see initially, and payments within my desired range. Thank you Ben, and staff at Parks Ford of Wesley Chapel! More

From start to finish my sales person was excellent and extremely helpful. Syed made the whole process an easy one. He answered all my questions and did a great job. He is a good listener and found the veh extremely helpful. Syed made the whole process an easy one. He answered all my questions and did a great job. He is a good listener and found the vehicle I want it. I am very glad and grateful for his help. More

Carlos Cuellar was very professional. We engaged in conversation easily and he explained the maintenance services clearly. He represents Parks Ford well. We engaged in conversation easily and he explained the maintenance services clearly. He represents Parks Ford well. More

Everyone at Parks Ford treat you with respect, kindness and professionalism. Have been a customer of theirs since 1997. I truly appreciate their service. Thank you. and professionalism. Have been a customer of theirs since 1997. I truly appreciate their service. Thank you. More

Had a very smooth and pleasant experience with Mike and Vince,they both did amazing job,will be back again, Vince,they both did amazing job,will be back again, More

I want to Thank Marc Calo for taking care of my family members car also taking care of my daughters car as well. Also I want to thank the lube tech guys as well for doing the oil change and the tire patch members car also taking care of my daughters car as well. Also I want to thank the lube tech guys as well for doing the oil change and the tire patch on the two vehicles. Thank you Parks Ford of Wesley chapel excellent service. More

This was my first time trying out the mobile service. The technician was prompt, courteous, and completed the work promptly. The mobile service saved me from driving in traffic and the convenience of bei The technician was prompt, courteous, and completed the work promptly. The mobile service saved me from driving in traffic and the convenience of being at home. More