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Parkway Ford Lincoln

Dover, OH

4.1
1,462 Reviews

311 Commercial Pkwy

Dover, OH

44622

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Showing 1,462 reviews

September 19, 2024

My car has had grease on the steering wheel and driver's seat. After getting my oil changed they don't wash my car like they have before! I drive almost an hour to get my oil changed! Customer service could More

by todddawn67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josiah Sparling, Jerry Moore, Trevor Sunderlin
Sep 25, 2024 -

Parkway Ford Lincoln responded

We regret to hear of your experience you had at our location. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (330) 343-6681 so we can work towards a resolution.

September 17, 2024

Friendly with knowledge of what they are selling. All in all a good experience and i would come back again. Glad i stopped to look around and found what i was looking for. Excellent folks ! More

by oldbarn1872
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Bickford
Sep 25, 2024 -

Parkway Ford Lincoln responded

Thank you for your feedback on our team and your review of our store. We appreciate your business and look forward to serving you again. If you have any questions or want to schedule service, please call us at 330-343-6681. Thank you for being a part of the Parkway Auto Superstore Family! Have a great day!

September 16, 2024

I would recommend this dealership to anyone. Blake was great he got us approved when noone else could More

by donnaandtim6572
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Sunderlin
Sep 17, 2024 -

Parkway Ford Lincoln responded

Thank you for working with our team. Also, thank you for taking the time to give us your feedback and review. We appreciate your business and hope you have a great day!

September 11, 2024

Josiah, Tina and Trevor are all 3 an asset to Parkway Ford Lincoln. It was a great experience purchasing, financing and the main reason we bought here is the service department! More

by mpgcadizohio
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tina in finance 5 star , Josiah Sparling, Trevor Sunderlin
Sep 13, 2024 -

Parkway Ford Lincoln responded

Thank you for your feedback on Josiah, Tina, Trevor, and your review of our store. We appreciate your business and look forward to serving you again. If you have any questions or want to schedule service, please call us at 330-343-6681. Thank you for being a part of the Parkway Auto Superstore Family! Have a great day!

September 10, 2024

Scheduled appointment was on time,work performed professionally. Found problem with battery and was able to purchase and install new one. More

by imatope51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Sunderlin
Sep 13, 2024 -

Parkway Ford Lincoln responded

Thank you for your feedback on our service team and your review of our store. We appreciate your business and look forward to serving you again. When you are ready for next service, please give call us at 330-343-6681. Have a great day!

September 10, 2024

Recently purchased vehicle in for service for 2nd time in month. Service does not perform well nor communicate with their customers. They also push off warranty work as it brings no revenue for the business. More

by llehmill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Trevor Sunderlin
Sep 13, 2024 -

Parkway Ford Lincoln responded

We regret to hear of your experience you had at our location. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (330) 343-6681 so we can work towards a resolution.

September 07, 2024

I didn’t feel like I was a valued customer as I have been with your dealership for 3 1/2 years I bought an SUV 2020 Ford escape in February 2021 and have dealt with you as my service dealership since then b More

by myradevoll1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Trevor Sunderlin
Sep 13, 2024 -

Parkway Ford Lincoln responded

I have bubbled this up to Trevor, who should have reached out to you. If you have any other concerns, please reach out to us at 330-364-8661 so we can work towards a resolution.

September 07, 2024

Parkway Ford has a decent selection of trucks the sales staff are good to work with overall good buying experience would highly recommend More

by andrewfordtruck79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Carroll, Chuck Keim
Sep 13, 2024 -

Parkway Ford Lincoln responded

Hi Andrew, Thank you for your feedback on our team and your review of our store. We appreciate your business and look forward to serving you again. If you have any questions or want to schedule service, please call us at 330-343-6681. Thank you for being a part of the Parkway Auto Superstore Family! Have a great day!

September 03, 2024

Great service - thank you for being prompt and efficient first thing on a Saturday morning. More

by robert.frum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan Brill
Sep 13, 2024 -

Parkway Ford Lincoln responded

Hi Robert, It was our pleasure to serve you first thing in the morning on Saturday. Please let us know if you have any questions by calling us at 330-343-6681 and thank you again for being a part of the Parkway Auto Superstore family.

August 31, 2024

Its a good dealership. We love our Jeep and have also gotten good service, when we use it. Everyone is very nice and friendly also. More

by denmarross
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Matthews was working when we bought our vehicles back in 2019., Mark Carroll, Trevor Sunderlin
Sep 13, 2024 -

Parkway Ford Lincoln responded

Thank you for your feedback on our team and your review of our store. We appreciate your business and look forward to serving you again. When you are ready for next service, please give call us at 330-343-6681. Have a great day!

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