Parkway Toyota of Boston

Lori Yeaw was very helpful, kind, and patient. She checked in with me throughout the appointment, I would definitely go to her again. She checked in with me throughout the appointment, I would definitely go to her again. More

My sales consultant, Pedro, was friendly and efficient, and I especially appreciated the straightforward closing process with no pressure to buy aftermarket products. Additionally, Yaro was very helpful in and I especially appreciated the straightforward closing process with no pressure to buy aftermarket products. Additionally, Yaro was very helpful in quickly resolving an accounting error regarding a double-charged deposit. I have a few notes for improvement regarding coordination and transparency. I had to return to the dealership twice for registration and inspection, which felt like an extra visit that could have been avoided with better planning. Furthermore, I opted for a loan over cash based on a recommendation to assist with end-of-month goals and a promotion. While I was informed I could pay the loan off at any time without penalty, I was disappointed by the lack of transparency regarding the interest that accrues daily between the purchase date and the payoff date. Overall, I received great service, but I hope to see more clarity on financial charges and better logistical coordination in the future. More

Wow! !!! My wife and I were inquiring about new Toyota Grand Highlanders. When we entered the showroom, we were greeted by the General Manager, James Cal !!! My wife and I were inquiring about new Toyota Grand Highlanders. When we entered the showroom, we were greeted by the General Manager, James Calihan. Such a positive, no pressure, laid back greeting! James sat down with us immediately and answered all of our questions. We decided to check out 4 possible models. Simultaneously, our car was being checked out for trade in value. Great multitasking and use of valuable time. Sometimes, the best you can expect is to be treated like family. We felt like we were treated like royalty! There is a reason James Calihan is the general manager. The next person we met was Scott Vachon. Scott showed us the 4 models. Product knowledge was over the top. Scott demonstrated every feature. Our test drive was amazing! It gave us plenty of time to experience the comfortable ride and many features. Great response and power! My wife and I had a small private chat and decided to buy the Grand Highlander Platinum Edition. The process was seamless. We also bought the extended warranty, and the tire and wheel policy as well because those rims and tires are expensive to replace. We could not be happier! Thank you all at Parkway Toyota! We will let family and friends know about the great service we received! Chuck and Andrea Holmes More

Great abs QUICK experience. Was a bit of a ride for me but it was worth it. Was a bit of a ride for me but it was worth it. More

Service was terrific. John Colato the manager was great. Cheryl Springsteen and Lori Yeaw were very accommodating and helpful with everything. Wonderful team. Sooo appreci John Colato the manager was great. Cheryl Springsteen and Lori Yeaw were very accommodating and helpful with everything. Wonderful team. Sooo appreciated. More

Yaro gave me the best deal after big storm :) . Very happy with my new Camry! Very happy with my new Camry! More

I just want to share what an amazing experience we had at Parkway Toyota of Boston. From the moment we walked in, we felt welcomed and genuinely cared for. We were only planning to “start looking” and thoug Parkway Toyota of Boston. From the moment we walked in, we felt welcomed and genuinely cared for. We were only planning to “start looking” and thought car shopping would take weeks. This was the very first dealership we visited and we ended up buying a car the same day. That truly says everything. David Tolbert was absolutely wonderful to work with. He was knowledgeable, patient, and made us feel completely comfortable throughout the entire process. There was no pressure at all. just honest guidance and excellent customer service. We were greeted at the door with a big smile, which immediately set the tone for a great experience. The manager Justin and Mike from the finance department also came out personally to introduce themselves. what an amazing team they have! It truly felt different from a typical car buying experience, in the best possible way. The whole team made us feel valued and appreciated. After doing my research, I can confidently say they gave us the BEST DEAL. Everything was transparent, smooth, and completely stress free. We are excited to share our experience with family and friends, and I will absolutely recommend Parkway Toyota of Boston to anyone I know. If I could give 10 stars, I would! More

Yaro went above and beyond. We came and looked like the car was sold but he wanted to make sure that we are not loosing the deal! We left happy! We came and looked like the car was sold but he wanted to make sure that we are not loosing the deal! We left happy! More

Jean is the best! Before I stepped into the building he was ready to assist my husband and I. It was a great experience and explained everything we needed to know. 100 Before I stepped into the building he was ready to assist my husband and I. It was a great experience and explained everything we needed to know. 100% recommend to friends More

I worked with Charles Wiseman on the purchase of my 2025 RAV4 XLE. He was very friendly and helpful and helped me get a great deal on my new car. After the sale, he was responsive in letting me know when I RAV4 XLE. He was very friendly and helpful and helped me get a great deal on my new car. After the sale, he was responsive in letting me know when I could pick up my vehicle and on the day of pickup, he also took the time to walk me through all the new features of the Toyota app and my car. Thank you Charles! More