Passport BMW - Service Center

Excellent Customer Service!! I am writing to tell anyone who owns a BMW to get your service done @ Passport BMW of Temple Hills, Md. They do amazing work. Our Service Provider is I am writing to tell anyone who owns a BMW to get your service done @ Passport BMW of Temple Hills, Md. They do amazing work. Our Service Provider is Mike Jenkins. He is a wonderful service advisor. We love working with him when our vehicle is being serviced. Also, if any concerns may arise, the Service manager, TJ is the best ever. He responds quickly and he really listens to your concerns. Thank you BMW of Temple Hills Md!! We appreciate doing business with you! More

Mike Jenkins ROCKS!!! I brought my X5 in without an appointment for some unexpected issues, and my service advisor Mike Jenkins over exceeded my expectations. He meet me in I brought my X5 in without an appointment for some unexpected issues, and my service advisor Mike Jenkins over exceeded my expectations. He meet me in the service lane, ( prior to the shop opening) listened to my concerns, and opened the ticket for service.. I am super impressed with the level of service I receive each and every encounter. Thanks, More

X5 Service I brought my X5 in for service and my service advisory (Balazs) was very professional and kept me updated at all times with the progress of my BMW. H I brought my X5 in for service and my service advisory (Balazs) was very professional and kept me updated at all times with the progress of my BMW. He went above and belong to get my vehicle completed on time give me exceptional service. More

Orange light On my way home from an early Saturday morning appointment, an orange light appeared on my BMW dashboard. I called BMW and asked for an emergency chec On my way home from an early Saturday morning appointment, an orange light appeared on my BMW dashboard. I called BMW and asked for an emergency check-up. I was pleasantly surprised to call and told to bring my car into the shop that day by 11:00 a.m., the time I chose. When I arrived Mr. Jenkins met me and reached for my keys. He escorted me into the waiting area where I ordered a snack and drink and I went to the Customer Waiting Room. My car was eventually adjusted and returned to me in a timely manner. Thank you, Mr. Jenkins! Thank you Passport! Satisfied Customer More

Routine service for 2014 BMW 4 Series Convertible Passport has been my exclusive dealer since the early 1980's, through six or seven 3 Series and 4 Series Convertibles; Keith Renner in the Service Dep Passport has been my exclusive dealer since the early 1980's, through six or seven 3 Series and 4 Series Convertibles; Keith Renner in the Service Department is the best -- caring, responsive, and a nice guy; he's taken care of my BMW's brilliantly for decades; I hope he never leaves Passport; I intend not to. More

Service Repair Jennifer Lopez gave great customer service and the Enterprise loaner site was excellent too!!! Would definitely visit them again. Dealership was clean Jennifer Lopez gave great customer service and the Enterprise loaner site was excellent too!!! Would definitely visit them again. Dealership was clean and friendly too. More

Mike Jenkins is "AWESOME" The service Mr. Mike Jenkins provided is the best I’ve ever received at Passport BMW. In fact, I once vowed never to return based on previous experie The service Mr. Mike Jenkins provided is the best I’ve ever received at Passport BMW. In fact, I once vowed never to return based on previous experiences. However, Mike Jenkin's OUTSTANDING support has changed my view of Passport. One person can make a difference. . More

Mr. Mike Jenkins provided an outstanding customer.service. Once I pulled my car in front of the service door, Mike approached me, asked a few questions and took good care of me and my car. Didn't have to wai Once I pulled my car in front of the service door, Mike approached me, asked a few questions and took good care of me and my car. Didn't have to wait or look for a service advisor. He is very professional in dealing with customer. Keep up the good work you are doing Mike. More

Kristan Stanislaus An outstanding job in customer service when I took my car for repair. He made my experience just like my ride in my X6 M An outstanding job in customer service when I took my car for repair. He made my experience just like my ride in my X6 M More

Passport BMW is EXCELLENCE in CUSTOMER SERVICE I didn't purchase BMW from Passport BMW However, I broke down at Passport BMW at Auth Place in Marlow Heights. My service Representative Name is Krist I didn't purchase BMW from Passport BMW However, I broke down at Passport BMW at Auth Place in Marlow Heights. My service Representative Name is Kristian. I was provided with a rental for My inconvenience and Passport BMW covered the expenses. Passport BMW also provided Me with a loaner BMW and periodically followed up with Me regarding My vehicle. The whole staff provided Me with the upmost respect and Customer Care experience. When I purchase My next vehicle it will definitely be from Passport BMW on Auth Place in Marlow Heights. Denise Bynum More