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Passport BMW - Service Center

Suitland, MD

4.3
186 Reviews

186 Reviews of Passport BMW - Service Center

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January 28, 2019

Service was Fine, Loaner folks were blah. I bought my 435i from Passport and had a great experience at purchase, so I went back for service. Service people we courteous and knowledgeable. More

by edwardthev
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Loaner Car Ladies
January 23, 2019

BMW Excellence This is my 4th BMW, my X5 is my favorite, Passport BMW is on point with getting my maintenance appointments scheduled and quick with the service. Mik More

by Cindy G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
January 21, 2019

Service as it should be - quick, efficient, good comms Easy appointment setup. Service Rep Michael Jenkins was quick, courteous and communicated the status of my vehicle perfectly. Complementary shut More

by 464msb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Jenkins
January 12, 2019

Rear diff bushings I used to come here for my previous BMW. Then I bought my current car from a different dealer and serviced there while the car was under warranty. Wha More

by gmk45672
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harry
December 31, 2018

EFFECTIVE Micheal Jenkins at Passport BMW in Camp Springs handled my vehicle that was towed Christmas Day from not starting. He called me the next morning when More

by BMWqueen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Micheal Jenkins
December 22, 2018

Service worthy of a BMW After suffering a tire blowout on the interstate, my vehicle was towed to Passport BMW. I called the service department to alert them that my car woul More

by Happy Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeanette
December 13, 2018

Passport Collison I was very impressed with Rick's compassion for making sure work on my car was completed and drivable also for Enterprise services. thank u. More

by blessed
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick and Ryan
December 13, 2018

RECOGNITION OF PROFESSIONAL SERVICE I would like to extend my gratitude and thanks to Mr. Mike Jenkins and the BMW Passport Staff for their Professional service as well great advise when More

by Gemini-2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Mike Jenkins
November 28, 2018

21 years of great service So much of my positive experience and service has come via my service representative Keith Renner. No matter if it is scheduled matience appointment More

by Fochett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Renner
November 26, 2018

Good Customer Service Service has been much better since I haven’t been seeing some of the same people around the dealership. I will most likely buy my next few BMWs especi More

by jpullen72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
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