We sold our 2011 Chevrolet Malibu to our grandchildren and wanted to replace it with another Chevrolet, possibly another Malibu. We started looking at Chevrolet models at Chevyland when Ed Miles came out to help us. He showed us many models and let us set inside of several to get the feel of the model comfort level. We needed to think over the information so left without any more serious considerations. Ed didn't pressure us and in fact did not even get our name to get into contact with us again as many car salesman will usually do. I respected Ed for this gesture.
We thought about the information we got from Ed and in combination with a big rebate posted on the website, we decided to consider an Impala. We got in contact with Ed and told him about our preference. He helped us make a decision without any undue pressure to purchase. We made our the agreement and followed through with the purchase.
I am not a fan of OnStar and do not like to go through the process of activating this service. I will now have to go through the process of dealing with the cancellation when the free service is terminated. I am not a big fan of extended warranties either, but in this case we did take an extended warranty on the electronics. Since there are so many electronically controlled devices in the vehicle and with the bump and grind of travel I am sure there could be possible problems with some of the electronics in the future.
In conclusion, we were very happy with our experience at Chevyland and with Ed Miles' help in making a significant purchase in our lives. We have made many car purchases in the past 50+ years and I usually dread going through the salesman hassle, but in this case it was a very pleasant surprise. Thank you for all considerations you have given to our purchase.