
Patrick Mazda
Auburn, MA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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A* Top Rating Excellent service always professional treated very well This is why I always purchase Volvos The vehicle is safe and runs well Service is very Excellent service always professional treated very well This is why I always purchase Volvos The vehicle is safe and runs well Service is very important to me More
Unbelievable people. They kept me in the loop every step of the way. Ask for Troy or Jon regarding your next Volvo or Mazda purchase. of the way. Ask for Troy or Jon regarding your next Volvo or Mazda purchase. More
I’m highly unsatisfied, I was told my car would be fixed after being in the shop for over a month. May27th-July 6th. I was told nothing was wrong after letting them know there was mold and wet pads under th after being in the shop for over a month. May27th-July 6th. I was told nothing was wrong after letting them know there was mold and wet pads under the carpet. It came back with mold still in the car and scratched on the drivers side front fender and wet pads. Service staff was less than helpful and seemed like all I was doing is bothering them. I’m nine months pregnant and have two other children having mold in a lease that is less than a year old is unacceptable . I asked for paper work when picking my car up stating what they did to fix it and I was told there was none. And they couldn’t provide me with any. We will no longer servicing our lease with Patrick Mazda. Your sales staff has always been more than accommodating I have enjoyed doing business with them they always are willing to help. More
Patrick is a big dealer company and they gave me very professional services and I’m very satisfied with this car purchase experience. I will recommend my friends to buy cars here. professional services and I’m very satisfied with this car purchase experience. I will recommend my friends to buy cars here. More
Very happy with the service !! Only issue I had was getting the starter put in my car...it was supposed to be the type you could start with your phone and I got the normal one put in instead. I called getting the starter put in my car...it was supposed to be the type you could start with your phone and I got the normal one put in instead. I called to ask why the change was assured that they would get to the bottom of it and never heard back from Patrick's....aside from that it was a very enjoyable experience More
Quality Service I reached out to schedule my first service with Patrick Mazda since purchasing my vehicle. Rachael very quickly responded to me and helped me schedul I reached out to schedule my first service with Patrick Mazda since purchasing my vehicle. Rachael very quickly responded to me and helped me schedule an appointment time that worked for me. I requested to wait on site while my car received the service and was told it would be a little over one hour. When I arrived at my appointment, the staff at the desk was courteous and answered all of my questions while my car was brought in for service on time. Overall, the appointment took 45 minutes and I was talked through my service report. I appreciated the prompt start time, early completion time, and the friendliness and helpfulness of the staff. Thank you! More
Service as it should be I'm nearly a year into owning this Mazda and the routine maintenance I've had done at the dealership has always been prompt, courteous, and profession I'm nearly a year into owning this Mazda and the routine maintenance I've had done at the dealership has always been prompt, courteous, and professional. No one looks forward to having to take their car to be serviced but the team at Patrick Mazda does their best to make it a pleasant experience. More
Excellent They go above and beyond to help you. They even picked up my car and returned it and picked up loaner so I did not have to go out during this health They go above and beyond to help you. They even picked up my car and returned it and picked up loaner so I did not have to go out during this health crisis. Thank you. More
Great Service I loved the door to door service. It was super convenient. All services were completed in a timely manner with updates sent via email and text. The ca I loved the door to door service. It was super convenient. All services were completed in a timely manner with updates sent via email and text. The car being washed was also a great treat. The only added thing to make the service a 5-star rating would be to vacuum the interior other than that everything was top notch! More
I couldn’t have been happier with the service at Patrick I couldn’t have been happier with the service at Patrick Volvo. The professionalism, knowledge and getting the deal done in a timely manner was grea I couldn’t have been happier with the service at Patrick Volvo. The professionalism, knowledge and getting the deal done in a timely manner was great! That’s why I keep going back. Thank You! More