
Patrick Mazda
Auburn, MA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Very positive - service appt easy to schedule Appointment was on time as scheduled and the car was ready on time as promised. Also enjoyed the video inspection that the technician provided. And Appointment was on time as scheduled and the car was ready on time as promised. Also enjoyed the video inspection that the technician provided. And was able to use a loaner can so didn't have to wait around for the service to be completed. This was greatly appreciated. Overall, a very positive experience. More
Very happy with the entire experience from sales to finance to service, all very friendly, helpful and professional employees. The whole experience was easy and no pressure. finance to service, all very friendly, helpful and professional employees. The whole experience was easy and no pressure. More
Very involved with the customers from beginning to end. A dealership that has follow through and staff integrity. All employees have wonderful interaction. Never found a dealership in Worcester County that I dealership that has follow through and staff integrity. All employees have wonderful interaction. Never found a dealership in Worcester County that I value as much as I do Patrick Mazda/Volvo. More
Made it very easy I took advantage of the valet service, and they brought a loaner vehicle to my home and took my car to get serviced. What a great service, I hope the I took advantage of the valet service, and they brought a loaner vehicle to my home and took my car to get serviced. What a great service, I hope they keep it! More
Loved the video Someone was kind enough to bring my car in for service for me, but Eric sent me a video of my vehicle inspection - loved that! Someone was kind enough to bring my car in for service for me, but Eric sent me a video of my vehicle inspection - loved that! More
The service is always excellent. The staff is honest and communication is excellent. They create and share a video then seek approval of the work to be done. communication is excellent. They create and share a video then seek approval of the work to be done. More
OK experience Them didn't seem to be able to figure out the computer system then made to wait for everything. Called ahead to make sure it was ready got there had Them didn't seem to be able to figure out the computer system then made to wait for everything. Called ahead to make sure it was ready got there had to wait another 20minutes then car still not even cleaned. Overall a disappointing visit More
My wife paid in ful' with a personal check from her Star One Be HONEST. We were told that the persokal check was under review for about two weeks. A GIANT LIE. No one had attempted to pass the check during th Be HONEST. We were told that the persokal check was under review for about two weeks. A GIANT LIE. No one had attempted to pass the check during that period as verified by my wife and Star One. My wife will also verify that you told us A GIANT LIE. How can you run a dealirship? More
I have been leasing cars with Patrick motors for years. I have been fortunate to be able to work with Aaron on the leases...he is knowledgeable and trustworthy. He makes the experience a pleasant one. Also H have been fortunate to be able to work with Aaron on the leases...he is knowledgeable and trustworthy. He makes the experience a pleasant one. Also Henry was helpful in showing me some of the new features. John in service I can always count on for service or questions I have about my car. More
Pleasant experience After having a bad experience at another dealership I was very pleased by the professionalism of the staff at Patrick Mazda. During this difficult tim After having a bad experience at another dealership I was very pleased by the professionalism of the staff at Patrick Mazda. During this difficult time everyone was courteous and mindful of following Covid-19 guidelines. Troy did a great job explaining all the features on my new car. Chris Duggan was also a pleasure to work with on the financing side. I would recommend this dealership to anyone interested in a Mazda or Volvo. More