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Patrick Volkswagen
Auburn, MA
1,199 Reviews
Patrick Motors is your Volkswagen dealer located in Auburn, Massachusetts. We have been family owned and operated since we opened for service in 1936. Patrick Motors started out as a small neighborhood gas station. Today, Patricks has grown to become a major competitor in car sales and service while maintaining their beliefs in value and service. Patrick Motors has won numerous awards for the New England region including a prestigious Top 5 VW sales award for the Northeast region.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 1,199 reviews
December 10, 2025
I have been a happy Patrick Motors customer for 10+ years and always appreciate their post-sales service. The Service team is highly professional and diligent, providing a detailed video review of your vehic and always appreciate their post-sales service. The Service team is highly professional and diligent, providing a detailed video review of your vehicle, recommended service and pricing. You're always welcomed with a smile upon check-in and your vehicle is returned washed. I highly recommend Patrick Volkswagen/Patrick Motors. More
by KB
December 09, 2025
Kept the schedule, had the parts, stayed in contact and cleaned the car, then called promptly to let me know it was completed cleaned the car, then called promptly to let me know it was completed More
by Mark
November 29, 2025
Excellent Customer Service, Ramiz was so friendly and helpful. He tried to get me the best deal. helpful. He tried to get me the best deal. More
by fadi_issa76
November 26, 2025
Excellent service as always. Sarah was friendly, knowledgeable, and professional. General atmosphere was pleasant, and the waiting area provides a great space to be able to get Sarah was friendly, knowledgeable, and professional. General atmosphere was pleasant, and the waiting area provides a great space to be able to get some office work done. More
by pniro42
Employees Worked With
Sarah Hall
October 22, 2025
Went in for oil change and inspection service, they were very friendly and helpful to work with my schedule very friendly and helpful to work with my schedule More
by vvarros
Employees Worked With
October 22, 2025
Overall experience was very good from start to finish. Ramez was very knowledgeable and helpful with the process of purchasing our new vehicle. Haley was pleasant to work with while reviewing information Ramez was very knowledgeable and helpful with the process of purchasing our new vehicle. Haley was pleasant to work with while reviewing information on the vehicle in great detail before we left the lot. Would highly recommend Patrick VW of Auburn. We are happy with our purchase and look forward to driving this Atlas for many years to come. More
by b2ee
October 15, 2025
Very pleasantly surprised! Everyone is very helpful, not pushy, and honest! I am so happy with my new car and the great customer service! Everyone is very helpful, not pushy, and honest! I am so happy with my new car and the great customer service! More
by virginia_6803
September 26, 2025
Very attentive answered all questions Knowledgeable No pressure this is my first time buying a car from Patrick Would definitely recommend No pressure this is my first time buying a car from Patrick Would definitely recommend More
by Pcerrone
Employees Worked With
September 24, 2025
Very professional and well run dealership. Sarah is an excellent service advisor. She is very knowledgeable and does a great job of explaining the service. Sarah is an excellent service advisor. She is very knowledgeable and does a great job of explaining the service. More
by Steve
Employees Worked With
Sarah Hall
September 22, 2025
Great customer service. I was kept apprised of the service on my vehicle from start to finish. The facility is beautiful, accommodating and clean. I was kept apprised of the service on my vehicle from start to finish. The facility is beautiful, accommodating and clean. More
by Emoque
