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Patrick Volkswagen

Auburn, MA

Overview
Employees
Reviews
Vehicles
4.8
1,183 Reviews
Patrick Motors is your Volkswagen dealer located in Auburn, Massachusetts. We have been family owned and operated since we opened for service in 1936. Patrick Motors started out as a small neighborhood gas station. Today, Patricks has grown to become a major competitor in car sales and service while maintaining their beliefs in value and service. Patrick Motors has won numerous awards for the New England region including a prestigious Top 5 VW sales award for the Northeast region.
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519 Washington Street

Auburn, MA

01501

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Showing 1,183 reviews

July 26, 2025

As a first time customer, it was very nice and welcoming I am definitely coming back for service here. Thank you. More

by geokov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erika Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 29, 2025 -

Patrick Volkswagen responded

Hi Geo, we're pleased to hear you felt welcomed and appreciated at Patrick Motors Volkswagen. Thank you for your business and come back any time!

July 22, 2025

Nice and attentive people Did not have to wait long Was informed what was checked More

by Dariusz
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
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Jul 23, 2025 -

Patrick Volkswagen responded

Your kind review is greatly appreciated! Thank you! - Patrick Motors Volkswagen

July 11, 2025

Great staff and fabiuloß service . Will recommend them to my friends. Fast and efficient. Happy More

by normasauvageau
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Rivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erika Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 11, 2025 -

Patrick Volkswagen responded

We really appreciate you taking the time to leave Patrick Motors Volkswagen this awesome review, thank you!

July 02, 2025

Wasn’t happy with service or the person who sold me the car ignored me More

by mcnamaraks6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Justin Toedt
1.0
This rating includes all reviews, with more weight given to recent reviews.
Erika Anderson
2.0
This rating includes all reviews, with more weight given to recent reviews.
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June 24, 2025

For Sarah at the dealership: I really appreciate the excellent service Sarah provided. She was very helpful and attentive, making the entire process smooth and stress free. Thank you for taking care of More

by Bllopez00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah
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Jun 24, 2025 -

Patrick Volkswagen responded

Thank you for sharing your experience with Sarah and Joe at Patrick Motors Volkswagen! We're delighted to hear that they provided excellent service and made the process smooth for you. Your kind words mean a lot, and we'll be sure to pass them along. Safe travels ahead!

June 21, 2025

The process of releasing was very easy and the paperwork was prepared and executed very quickly. More

by mliberty10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Toedt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Igor Gama
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Patrock
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 23, 2025 -

Patrick Volkswagen responded

We're happy to hear our Patrick Motors Volkswagen team provided you with a seamless experience! Thanks so much for your business and please don't hesitate to reach out if there's anything else we can do for you!

June 19, 2025

Patrick Volkswagen service department is great! They keep you informed along the way! Erika was awesome! I highly recommend them! More

by smanso3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erika Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 19, 2025 -

Patrick Volkswagen responded

Hi Manso! Thank you for the glowing review! We're delighted to hear that Erika and our service team at Patrick Motors Volkswagen provided such a positive experience. We appreciate your recommendation and look forward to serving you again in the future!

June 05, 2025

This dealership is the best dealership ever always feel like your home the staff are friendly and wonderful always making sure you are ok and being deal with 100% thumbs up . This is family right here More

by mauvelettev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erika Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 05, 2025 -

Patrick Volkswagen responded

We're delighted to hear that you feel at home with us here at Patrick Motors Volkswagen! Our team is dedicated to providing a welcoming and friendly atmosphere, so it's great to receive this feedback. Thank you for your kind words and support!

May 29, 2025

Efficient, well organize, excellent customer service and customer interaction. Customers want to come back for future business and recomend Patrick to others More

by dluque
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erika Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 29, 2025 -

Patrick Volkswagen responded

Thank you for the wonderful feedback! We're delighted to hear that our team at Patrick Motors Volkswagen provided excellent service and made a positive impression. We look forward to welcoming you back in the future! Safe travels!

May 28, 2025

Sarah and Cristian are really accurate and precise people to work with. They are truly the best service department I have ever worked with. They are 10 Stars never mind 5 Stars. Patrick VW is the place to More

by martinpmf@hotmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erika Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 29, 2025 -

Patrick Volkswagen responded

Hi Martin, thank you for sharing such a glowing review! We're delighted to hear that Sarah and Cristian provided top-notch service at Patrick Motors Volkswagen. It's wonderful knowing our team made you feel like family, and we look forward to serving your vehicle needs in the future! Safe travels!

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