Patrick Volkswagen

Patrick Volkswagen
519 Washington Street
Auburn, Massachusetts 01501
(508) 832-8883

Manufacturer: Volkswagen


Most Reviewed Employees
Matthew Patrick Matthew Patrick
GM/Owner
Matt Newhouse Matt Newhouse
GSM
Aaron Tringuk Aaron Tringuk
UCM
Need a New Car?

Dealership Amenities
After Hours Drop-Off
Cable TV
Children's Play Room
Customer Lounge Area
Drive-In Service
Express Service
Free Coffee
Free Drinks
Free Loaner Cars
Free WiFi
Indoor Customer Parking
Instant Financing
Laptop Computers
Parts Store
Pet Friendly
Rental Car Service Onsite
Shuttle Service
Television
Valet Parking
Vending Machines


Twenty-Four Month Rating: 4.5/5
92 Reviews
Patrick Volkswagen

Overall Score: 4.5 Star Rating4.5



About Patrick Volkswagen
Certified: Patrick Volkswagen
This dealership is a DealerRater Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, Patrick Volkswagen has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.



newenglin
5/18/2012 2:33:21 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: David Hayes

My Review of Patrick Volkswagen:
This is the most pleasant experience I've had buying a vehicle. David lived up to his reputation. He was friendly, well informed, and made my purchase easy and quick. I love my new VW Sportwagen. Matt Newhouse and Andy LoConto, who helped, were fine to deal with too. David spent time familiarizing me with the vehicle and has even called to follow up, and to see if he can help with any questions I may have with operating the car's electronics. I strongly recommend Patrick Motors.

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Spud1977
4/27/2012 9:28:00 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Matthew Patrick

My Review of Patrick Volkswagen:
My first experience at the Patrick motors had couple bumps along the way, and it is now in a past and forgotten. ALL because the care and work that Matthew Patrick places to make sure that in the end customer has a good experience is outstanding. My experience taught me that this is a very small world and you never know what people may say or how they view you when you meet them. But for sure if you leave a good impression it will go along way. Matthew is a visionary in understanding that. He takes his time to make sure every customer is happy and satisfied with experience at the Patrick motors. I am looking forward getting my car soon and I know that my experience at Patrick Motors will become a long lasting positive customer relationship.

Thank you Matt for proving that it is a truly a Family business that cares about their customers and customer satisfaction.

Great deal, Great customer service, Great positive experience.

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Steven Senne
4/24/2012 9:19:15 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: David Haynes

My Review of Patrick Volkswagen:
David Haynes was very helpful in my purchase of a new Saab 9-3 Sports Sedan. He was very patient as I took a total of six test drives. David has a passion for cars and understands them inside and out. Thanks very much!

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maxwestphal
4/24/2012 9:33:49 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Lenny Ball & Andy Loconto

My Review of Patrick Volkswagen:
This was the best experience I have had purchasing a vehicle from a dealership. The team was very curtious and professional. The transaction was quick and flawless. I paid less than book value for my 2009 JCW Mini Cooper and the car is in great shape. I had it inspected by a Mini dealership while getting a recall done and they could not find any issues with the car. I live in CT and after signing the paperwork, Lenny had the car registered and delivered to my house for a small fee. Do not hesitate to buy from this exceptional dealership!

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stiarks
4/16/2012 4:29:55 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: David Haynes

My Review of Patrick Volkswagen:
Very easy to work with. The transaction went smoothly.
I received a very good price on my trade-in.
David did a very good job of handling the negotiations and the followup paperwork.
I would recommend this dealership.

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kbyrnes1313
3/21/2012 5:08:24 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: David Haynes

My Review of Patrick Volkswagen:
I was very pleased with my experience at Patrick. My sales person, David Haynes, was great! He was very knowledgeable and patience as I made my decision. Andy Loconto
was also great! As we all know buying a new car is stressful but David Haynes and Andy Loconto made the experience actually enjoyable. I would highly recommend this dealership and David Haynes as a salesman and Andy Loconto for financing. Thanks guys!

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susanarena
2/22/2012 4:09:30 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Dean El Dean

My Review of Patrick Volkswagen:
Dean was very cooperative and accommodating. He was not pushy in any way and we never felt any pressure throughout our car-buying process. He was friendly, responsive to our needs, and very pleasant to work with.

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circa5181
2/16/2012 11:01:39 AM

Overall Score: 3 Star Rating   3.0  

Reason for Visit: Sales (Used)

I recommend this dealer: No

Employee(s) Dealt With: All

My Review of Patrick Volkswagen:
Had some issues at first but everything has been handled and taken care of. I would personally like to thank Matt for resolving the issues.

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baggeddub
12/31/2011 11:54:54 AM

Overall Score: 2 Star Rating   2.0  

Reason for Visit: Sales (Used)

I recommend this dealer: No

Employee(s) Dealt With: Jim Patick Aaron Tom

My Review of Patrick Volkswagen:
I have purchased 2 used cars from Patrick, I worked Tom who was great, very personable. I did have some issues with both cars but Aaron took care of it to the best of there ability. I have no complaints on the customer service, I do personally think the service dept needs to go thru the used cars more deeply. I personally wouldn't buy a car from Patrick after my experiences.

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redbeak
11/15/2011 7:55:01 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Michael Poweza & Jim Patrick

My Review of Patrick Volkswagen:
I was shopping for a used Tiguan and by looking online , Patrick had what I wanted. I went for a test drive one day and was able to set up a time the next day so that we could hopefully get the car and trade in my old vehicle. Michael and Jim were great to work with and gave me what I need in my trade as well as getting my payments that would work within my budget. Since I needed a new registration and inspection they were helpful in getting both for me in a reasonable time frame with no hassle. I have already recommended Patrick to friends.

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Reviews 11-20 >>