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Patrick Volkswagen - Service Center

Auburn, MA

4.7
101 Reviews

101 Reviews of Patrick Volkswagen - Service Center

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November 25, 2020

Great service team always happy to help. Service was done quickly and thoroughly. I know when I go to Patrick for service my vehicle will be taken care of. More

by Catlover93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erika Anderson, David Page, Alex Martin, Sarah Hall
Nov 30, 2020 -

Patrick Volkswagen responded

Hello! Thank you very much for visiting our service department, and for taking the time to leave a review! We appreciate your feedback and hope to see you soon!

November 25, 2020

Great service ! Very polite and friendly answered many of my questions and concerns , helped me to understand why certain products and parts should be serviced regularly. And most important didn’t leave me w More

by Ollie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Martin
Nov 30, 2020 -

Patrick Volkswagen responded

Hi, Ollie! Thank you very much for taking the time to leave a review for our service department. Your business and feedback are truly appreciated!

November 25, 2020

Alex was great to work with. He was very attentive and answered all my questions. Overall a very nice and genuine person to work with. Very nice dealership! More

by MATTCR
Recommend Dealer
Yes
Employees Worked With
Alex Martin
Nov 30, 2020 -

Patrick Volkswagen responded

Hello! Thank you for leaving such a kind review for our team. We appreciate hearing about your experience with Alex! We hope you have a safe and happy holiday season.

November 25, 2020

An absolute pleasure to work with and to learn more about the features of my Volkswagen that I did not know about. I will be gladly returning. More

by Amanda Lorian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Martin
Nov 30, 2020 -

Patrick Volkswagen responded

Hi, Amanda! We're so happy to hear about your experience with Alex and our team. Thank you for your kind review!

November 25, 2020

As a long time client, I can say that Alex goes above and beyond for his customers. His high level of professionalism and work ethic shows from the first interaction all the way through to the end. More

by MillieM
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Page, Alex Martin, Sarah Hall
Nov 30, 2020 -

Patrick Volkswagen responded

Hi, Millie! Thank you very much for your continued business with our service department! We truly appreciate your feedback and hope you have a happy and safe holiday season.

November 25, 2020

We love Patrick’s VW. Alex Martin always makes us feel that we are valued Patrick VW customers and like family. The service department is outstanding and takes great care of our Tiguan and Jetta. We boug More

by Irish56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Martin
Nov 30, 2020 -

Patrick Volkswagen responded

Hey there! We love hearing about our customers' experiences just like yours. Thank you so much for your business with both our sales and service departments, and for taking the time to leave such an awesome review. We hope you have a happy and safe holiday season!

November 19, 2020

OUTSTANDING SERVICE !! November 12 2020 Dave Page is OUTSTANDING SERVICE !! November 12 2020 Dave Page is the best in service, warranties, and everything else that pertains to VW, he knows all aspect More

by pagsa03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Page
Nov 23, 2020 -

Patrick Volkswagen responded

Hello! We're so happy to hear about your experience with Dave and Marcy. Thank you for choosing Patrick Volkswagen for your service center; we appreciate your business!

December 27, 2017

Service I made an appointment for 7:30AM. For air bag recall. It's been an hour now and my car is still not even in the shop! Customers that came in after me More

by Dave
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
New employee but very nice
August 31, 2017

Awesome Purchased used car 3 months ago. I brought it in Tuesday to be serviced. Thank you David Page & Sarah couldnt have asked for better service.!! More

by Audi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Page and Sarah Hall, Bob Lacrosse
December 28, 2016

Great service and more! I had an urgent problem on the day before Christmas eve. I was taken right in, diagnosed the problem quickly and accurately and I was on my way in les More

by Richard Guilbault
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Toedt
5.0
This rating includes all reviews, with more weight given to recent reviews.