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Patriot CDJR of Tulsa - Service Center

Tulsa, OK

4.1
272 Reviews

272 Reviews of Patriot CDJR of Tulsa - Service Center

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May 25, 2024

I don’t believe they even did the software update on my car when I brought it in. Then tried to tell me all my tires needed replaced before I got a rotation, when 3 of them are brand new! Tried to quote me More

by dor125782
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Martinez
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2024

The requested service was done quickly and correctly. Scheduling on the website is a little confusing though. More

by dickey.steph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024 -

Patriot CDJR of Tulsa responded

Thank you for your feedback! We're glad to hear that the requested service was completed quickly and correctly. We apologize for any confusion you experienced with scheduling on our website and appreciate your patience. If you have any suggestions on how we can improve our online scheduling process, please feel free to let us know. We're always looking for ways to better serve our customers. If you need any further assistance or have any questions, please don't hesitate to reach out. We appreciate your business!

May 25, 2024

Bought a 2019 Escalade and found a few problems after the purchase. The problems were fixed promptly at no charge. Ramses did a great job for me. More

by rbackred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024 -

Patriot CDJR of Tulsa responded

Thank you for your feedback! We're glad to hear that Ramses was able to promptly address and fix the issues with your 2019 Escalade at no charge. We strive to ensure our customers are satisfied with their purchases and our service. If you have any further questions or need assistance, please don't hesitate to reach out. Enjoy your Escalade, and thank you for choosing us!

May 25, 2024

They did a great job on the trans flush and had it done in a reasonable time. More

by SOLOCHEWIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ilidio Tavares
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024 -

Patriot CDJR of Tulsa responded

Thank you for your feedback! We're glad to hear that you were satisfied with the transmission flush and that it was completed in a reasonable time. If you have any further questions or need assistance, please don't hesitate to reach out. We appreciate your business and look forward to serving you again!

May 25, 2024

Good service, it was time for my tires to be rotated asked to get all 5 moved but you did not. More

by ckccrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ilidio Tavares
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024 -

Patriot CDJR of Tulsa responded

Thank you for your feedback. We're glad to hear you were pleased with the overall service, but we apologize for not rotating all five tires as you requested. We'll make sure to address this issue to improve our service. If you have any further concerns or need assistance, please don't hesitate to reach out. We appreciate your business and look forward to serving you better next time.

May 20, 2024

I bought an 08 Jeep Wrangler with the tire and check engine light on The dealership agreed to fix both and charge the ac for me. My salesman Rey has been good.He’s returned every message. The service ma More

by Rob Haile
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rey Pina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Finley
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024

I got there at 250pm for my 3pm appointment. I didn't leave until after 530. I live in prague and had to drive to tulsa, didn't know I could do this at a closer dealership. But a simple 30 minut More

by kellylarsen704
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Martinez
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2024

Appointments don't mean anything. Don't actually work on your car on the day of your appointment. More

by petrasmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Martinez
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024

This dealership is always my go to place when I am looking for a new vehicle. They will work with you and are very consistent to make sure you are satisfied. More

by jimmyhawk22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Ruth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Finley
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024

Terrible service, wait time is unacceptable. Waiting area is unsatisfactory. Tulsa manger won’t talk to customers. More

by catheykline
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Teresa Adams
1.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Martinez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ilidio Tavares
1.0
This rating includes all reviews, with more weight given to recent reviews.
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