Paul Miller BMW

My car broke down and had to be towed to the dealer late in the afternoon. Ken Walters, my advisor, took great care of me. He was quick in getting me in and out and even worked out a loaner car on such shor in the afternoon. Ken Walters, my advisor, took great care of me. He was quick in getting me in and out and even worked out a loaner car on such short notice. Ken went out of his way to look out for me and my car. I told him that its this kind of service that keeps me coming back to his dealership and why I will most likely buy my next car from Paul Miller. With so many BMW in the area, is people like Ken that stand out as professionals that keep their customers happy. So that is "why" I give the ratings above. Ken has gone far and away above what needs to be done... More

I had an appointment to drop off my 128i convertible for the 1 year service. Ken took me in right on time, had a loaner waiting for me and called me in the afternoon to let me know that my car was ready to the 1 year service. Ken took me in right on time, had a loaner waiting for me and called me in the afternoon to let me know that my car was ready to be picked up. Everything went like clockwork. Ken was most professional and accommodating. More

I live in Staten Island, NY. There are a lot of BMW dealers closer to me than Paul Miller. However, when looking for a new BMW, I found Paul MiIler BMW to be the cleanest and with the most inventory. dealers closer to me than Paul Miller. However, when looking for a new BMW, I found Paul MiIler BMW to be the cleanest and with the most inventory. When it came time for my first service, I decided to travel to Paul MIller BMW in Wayne, NJ. I left my house in Staten Island, NY at 6:30am and was back home by 10 am. The service was fast. Plus, I am a car nut. The car came back to me cleaner than when I brought it in and the car was clean when I brought it in for service. Very much worth the trip. I will continue to buy and get my BMWs serviced from Paul MIller. John Gerace More

Even though the Service Acceptance Center was very busy when I arrived at about 9:15 am for a 9:30 appointment, I checked in within a few minutes. Since I had requested service while I waited, a service r when I arrived at about 9:15 am for a 9:30 appointment, I checked in within a few minutes. Since I had requested service while I waited, a service representative immediately took my car to the service area. I met with the service advisor and said my car would be finished in about an hour, and it was just an hour when I was told my car was ready. More

I always love coming here. The atmosphere, the service, the friendliness always blows me away. Every dealer should take notes from this place. They go beyond your expectations. the friendliness always blows me away. Every dealer should take notes from this place. They go beyond your expectations. More

Kenny was very professional an helpful in arranging for getting my car serviced and provided additional information regarding a separate warranty question for my car. Paul Miller BMW in Wayne, NJ is not t getting my car serviced and provided additional information regarding a separate warranty question for my car. Paul Miller BMW in Wayne, NJ is not the closest BMW dealership to my residence, but the service makes the inconvenience worth while and I would recommend Kenny and this dealership to a friend and will continue to use them for service and the purchase of a car in the future. More

Was happy with my overall experience at Paul Miller BMW and will definitely continue to use them for all of my BMW needs in the future. and will definitely continue to use them for all of my BMW needs in the future. More

Each time I visit the center, I am seen right away, my questions are answered, my car is returned to me serviced and clean, what more could I ask for?...Also the loaner was very nice, I plan to trade my X questions are answered, my car is returned to me serviced and clean, what more could I ask for?...Also the loaner was very nice, I plan to trade my X3 for the 528I.. I think that's the plan with loaners...lol More

Loaner was available and all of the service employees were professional and friendly. I never have a bad experience with anyone from Paul Miller BMW. were professional and friendly. I never have a bad experience with anyone from Paul Miller BMW. More

I can't say enough good things about Paul Miller BMW. I live out on Long Island, but refuse to have my car serviced at Bayside. I pay tolls and travel close to an hour to come here. This should tell y I live out on Long Island, but refuse to have my car serviced at Bayside. I pay tolls and travel close to an hour to come here. This should tell you something. The friendly staff goes above and beyond to have your needs met. I give them 5 stars because they are efficient at what they do. More