Paul Miller Honda of West Caldwell

Had been talking to Justin about a car for my wife. In theory agreed to price. Its an hour and half away so I said I had to clear my schedule and get the money together. I said inwould come in Friday o In theory agreed to price. Its an hour and half away so I said I had to clear my schedule and get the money together. I said inwould come in Friday or Monday to close the deal. Saturday I let him know I cleared my day to come in. Monday comes I check in so I can come buy the car and crickets. I then reach out on the website via chat only to get the run around. Waste more of my time. Finally I call in and talk to Rose who tells me car was sold and thats the end of it. Poor customer service all around and lacknof concern for my time and business. More

Originally just reached out to Justin to get numbers on a vehicle I was interested in, but he followed up with me and my family on his own time and made my dream deal possible. It was clear Justin cared abou vehicle I was interested in, but he followed up with me and my family on his own time and made my dream deal possible. It was clear Justin cared about me and my budget and as a first time car buyer, this meant the world to me. The entire process was seamless and I cannot say enough great things about Justin, Carlos, and the finance department. Thank you guys!! More

10/2025 Car in for service, again no loaner cars, has to wait for warranty company to approve the work before giving loaner, such a waste of time. I then call sales dept. to do a deal on a new car and trade wait for warranty company to approve the work before giving loaner, such a waste of time. I then call sales dept. to do a deal on a new car and trade in one in their shop. Another waste of time. Picked up car being serviced, sold it, and got an Acura TLX. Great lease deals for all makes and models Hollywood Car Lease in Fairfield NJ. Ask for Chris. If you like to get ripped off and waste your time Paul Miller Honda will do it to their best ability!! More

I started my shopping with toyota but ended up in paul miller honda i was helped by luis alvarado and ended up buying the honda hrv thank u luis and ron we had a gratis experiencience miller honda i was helped by luis alvarado and ended up buying the honda hrv thank u luis and ron we had a gratis experiencience More

We just purchased another car from Jose. He is very knowledgeable and easy to work with. We recommend him! He is very knowledgeable and easy to work with. We recommend him! More

Paul Miller Honda of West Caldwell are wonderful in sales and service. Big shout out to Sha Arafat our salesman, he was fantastic. He was professional and super helpful with laying out all our options. He and service. Big shout out to Sha Arafat our salesman, he was fantastic. He was professional and super helpful with laying out all our options. He made closing our new vehicle lease effortless. This is our 2nd vehicle with West Caldwell. I highly recommend. Sincerely a satisfied customer! More

Paul Miller Honda of West Caldwell are wonderful in sales and service. Big shout out to Sha Arafat our salesman, he was fantastic. He was professional and super helpful with laying out all our options. He and service. Big shout out to Sha Arafat our salesman, he was fantastic. He was professional and super helpful with laying out all our options. He made closing our new vehicle lease effortless. This is our 2nd vehicle with West Caldwell. I highly recommend. Sincerely a satisfied customer! More

All the employees are friendly & helpful Roman Fuchs is an exceptional person and employee & was VERY HELPFUL Victor Pita was also very helpful is an exceptional person and employee & was VERY HELPFUL Victor Pita was also very helpful More

I have leased several cars from this dealership, and they do a great job. Highly recommend them do a great job. Highly recommend them More

Great dealership and service. department. I’ve bought three cars from Justin Hinton in the Sales Dept department. I’ve bought three cars from Justin Hinton in the Sales Dept More