Paul Miller Toyota of West Caldwell

Unfortunately this dealership has no idea what they are doing. If you purchase a vehicle here you will feel like you work for them. They don't get you your license plates in a timely manner and you have t doing. If you purchase a vehicle here you will feel like you work for them. They don't get you your license plates in a timely manner and you have to keep calling for no one to call you back. They forget to send you your title then instead of the being helpful and federal expressing it, they make you go pick it up. Nothing but problems. More

In todays world it’s nice to know you can count on a dealership that’s on the ball. No problems, smooth as silk service visit. I highly recommend Paul Miller Toyota to be your dealership! Sales and s dealership that’s on the ball. No problems, smooth as silk service visit. I highly recommend Paul Miller Toyota to be your dealership! Sales and service…..smooth as silk! More

Came in to see the car and was never told about extra reconditioning fees on 2021 car with 23k miles Would not go again reconditioning fees on 2021 car with 23k miles Would not go again More

It was a great experience dealing with Kris Zak and his team. I would definitely buy from there again. team. I would definitely buy from there again. More

The staff were extremely knowledgable about their product, and were very helpful and attentive to us. product, and were very helpful and attentive to us. More

Sergio was very helpful and professional, they made sure that everything is good. They gave me a copy of inspection report and explained everything one by one Sergio also set an appointment for my next visi that everything is good. They gave me a copy of inspection report and explained everything one by one Sergio also set an appointment for my next visit. I strongly recommend Paul Miller Toyota Service and Sales. More

It was fast and convenient the gentleman are always courteous and very friendly… I love it there… courteous and very friendly… I love it there… More

Sergio did an outstanding job coordinating with my insurance company and calling me at least daily with updates. He put the estimate together in one day and the whole process only took 4 days from st insurance company and calling me at least daily with updates. He put the estimate together in one day and the whole process only took 4 days from start to finish. I was pleasantly surprised my vehicle was ready a day early. The entire department did an exceptional job. My car was returned very clean and the donut and spare were stowed in their storage place. More

Did not interact much, dropped off car in evening. just paid picking up car today. paid picking up car today. More

I just recently leased a new 2022 Prius Prime. This is the second car which I have leased from Paul Miller Toyota. Alan Engert has been my salesperson who has been exceptional each time. Due to the curr the second car which I have leased from Paul Miller Toyota. Alan Engert has been my salesperson who has been exceptional each time. Due to the current shortage in new cars, Alan kept me regularly advised as to the status of the vehicle and its intended arrival. Once the car did arrive, we were able to complete the transaction quickly. Alan is a true professional and a pleasure to deal with. More