First, I would like to extend my deepest apology to Jeff Brandon and Darrel Bernards for misjudging them in my previous review dated June 22, 2015 in regards with purchasing a 2009 Dodge Journey from Paul Miller Volkswagen in Bernardsville, NJ. The vehicle was problematic right from the beginning. However, Darrel and Jeff were very courteous to take the vehicle back even though I purchased the vehicle under “AS IS” condition and waived all types of warranties that I was offered.
When I took the car back to the dealership to install the license plates about a week after purchasing it, the vehicle died right in the parking lot and did not start. Even though, the dealership had no obligation to repair the vehicle at no cost, both gentlemen came outside and called the technicians to start the vehicle. They tried and worked diligently to fix the car. But, their attempt was unsuccessful and the car did not turn on. Then, they offered a great deal on a 2015 Volkswagen Jetta to credit me the cost of the Dodge toward the cost of the Jetta. Since it was almost at the end of the business day, we did not complete the transaction. I left the car at the dealership and Jeff drove me home in his personal vehicle. The next day, I went back to the dealership, completed the transaction and drove my new Jetta home.
I am hoping that Mr. Miller reads this review to realize that Jeff and Darrell are among of his best and most dedicated sales associates and managers. Paul Miller Volkswagen is the best because of employees like Jeff and Darrel
I Recommend This Dealer:
Jeff Brandon and Darrel Bernards
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