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Paul Moak Subaru

Jackson, MS

4.9
660 Reviews

740 Larson Street

Jackson, MS

39202

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660 Reviews of Paul Moak Subaru

August 25, 2021

Great experience! It took awhile, but that’s understandable these days. Best waiting area I’ve encountered at a car dealership. More

by Happycustomer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Baskin, Michael Pittman
Aug 31, 2021 -

Paul Moak Subaru responded

Thank you for the great feedback! We always want to serve people in the most convenient way possible, but if you have to wait here at the dealership you might as well have a pleasant place to do so!

August 24, 2021

Had a appointment time in service dept. Got there early. waited 12:30 - 4:30 to find out they haven’t even got around to my car. No one ever came and told me until I went to them. I even talk to them a co More

by DWC
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Morgan Goslin
Aug 31, 2021 -

Paul Moak Subaru responded

We agree, this is not good and we are so sorry for the mix up during your past visit! We promise to make it up to you!

August 22, 2021

Excellent service! They care about their customers and take good care of people and their vehicles. More

by ayates
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Baskin
Aug 31, 2021 -

Paul Moak Subaru responded

That's what we love to hear! Thanks for sharing your positive Paul Moak Subaru experience online for other shoppers to read. We appreciate you greatly!

August 20, 2021

Good service, friendly people, accommodating, meticulous job well done. Need warranty More

by Dale
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent McDaniel
Aug 31, 2021 -

Paul Moak Subaru responded

Thanks for taking the time to post a review, Dale! You are an important customer to us!

August 19, 2021

Mr.Butch Bandy and Mr.Bradley Clark were Great. They found me the perfect vehicle at perfect price. More

by Sandra
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bradley Clark, Butch Bandy
Aug 31, 2021 -

Paul Moak Subaru responded

Welcome to the Paul Moak Subaru family, Sandra! Butch and Bradley really enjoyed working with you! We appreciate you sharing your experience online so other shoppers will know the type of sales experience we provide here at Paul Moak.

August 09, 2021

Brad was prompt in answering all questions and concerns by text or phone within moments of my calls. I've always wanted a Subaru and feel this dealership will remain friendly and easy to work with in year More

by SGreco
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Herrin, Bradley Clark
Aug 31, 2021 -

Paul Moak Subaru responded

Welcome to our Paul Moak Subaru family! We are thrilled to have you and know you are going to love your dream car! Thanks for sharing your experience online for others to read. We look forward to serving you throughout the future!

August 07, 2021

Service area looked very busy but still got to my vehicle in a timely manner. More

by Coach T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent McDaniel
Aug 07, 2021 -

Paul Moak Subaru responded

Thanks for your patience during our busy summer season! We appreciate you and truly value your business with us!

July 30, 2021

Good service great attitudes and customer friendly. The best I’ve been to anywhere. Each department is one on one. They made me feel like family. More

by James K Nolan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chip Burns, Morgan Goslin
Aug 07, 2021 -

Paul Moak Subaru responded

Thanks so much for taking the time to post a rating about the team at Paul Moak Subaru! We always look forward to serving you and we do consider you family! Thank you for helping spread the word about Paul Moak Subaru.

July 30, 2021

Had my 2019 Subaru Forester serviced 7/26/21. Great service by Technician and Morgan. I was pleased with the short time of having to wait. More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Goslin
Aug 07, 2021 -

Paul Moak Subaru responded

Thanks for sharing your positive feedback after your recent service experience! We sure do appreciate you!

July 30, 2021

Excellent service, fastest trade/transaction we have ever done at a dealership. Knowledgeable sales/finance staff. Overall Great Experience! We would purchase or trade again. More

by Notw76
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chip Burns, Ashley Herrin
Aug 07, 2021 -

Paul Moak Subaru responded

That's what we love to hear! Thanks for choosing Paul Moak Subaru in Jackson, MS. We are thrilled to have you in our automotive family and appreciate you help spreading the word about the fast, friendly service!

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